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“Top service”
Review of Hotel Rapallo

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Hotel Rapallo
Ranked #24 of 420 Hotels in Florence
Certificate of Excellence
Delft
Level Contributor
209 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Top service”
Reviewed August 21, 2013

The Rapallo is well situated for the centre of Florence, and if you are arriving by car easy to get to, plus they have a secure car park. Our room was comfortable, well equipped and very clean. Breakfast was also good. However the service was even better - helpful and very friendly. We would stay here again.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ClaireofDelft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, August 23, 2013
dear thanks for your comment. we are delighted that your stay is perfect. we greet you from the hotel rapallo thanking you
Lorenzo
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
1 review
Reviewed August 20, 2013

Hotel is a 10 minute walk from the train station and a similar walk to the Duomo, River, Academia and Uffiza. This a good value for money modern Hotel with an excellent breakfast and staff that will go out of their way to help you out.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracinator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, August 23, 2013
dear thanks for your comment. is a pleasure for us to serve our guests.
a greeting
Lorenzo
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County Armagh, United Kingdom
Level Contributor
3 reviews
Reviewed August 18, 2013

I have no complaints about the hotel, the breakfast was great, the food was well presented. The coffee and snacks in the afternoon were very welcome on a very hot day. There was a selection of hot and cold drinks, crisps nuts and pastries. The room was very clean and well maintained.
The hotel was about 10 minutes from the Dome and going back in the evening my wife felt it was a bit scary as the streets were deserted.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ilikeholidays1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, August 23, 2013
dear guest, I'm glad that we've met a good hospitality, reassuring and good service. the streets of Florence are safe. do not be afraid to know them, to turn them to discover them. I hope for your new card. cordiality. Lorenzo
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Miami, Florida
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 16, 2013

The hotel is above average, nothing too fancy. It is very clean and appears quite modern and updated. We stayed here on the last night of our honeymoon prior to flying out of Florence. It is a short walk to the Piazza and the Duomo and the historical center. The staff is so helpful and pleasant. The night of our arrival the staff on duty insisted on calling Giannino's (a wonderful recommended restaurant in the center of things) and making reservations for us. He was so enthusiastic to show us where to go and what to see with our limited time in Florence. The breakfast was good as well. It was a pleasant and practical but short stay in Florence, great for logistics of being able to get to the airport quickly and also the sights if one is looking for a convenient and modern hotel with cleanliness, a courteous staff and a good breakfast.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
1 Thank rmia24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, August 17, 2013
thanks for your comment. we find that our hotel was renovated a year ago, continues to win new guests, and for us it is a great pleasure to serve them. thanks for your comment. an affectionate greeting from florence
Lorenzo
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Mexico City, Mexico
1 review
Reviewed August 13, 2013

Good breakfast. Location is good, though one has to walk a few blocks more than the central ones. I recommend rapallo for cleanliness, great beds, linens and towels and size of the rooms.
John Bauer, Mexico City

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank 938JuanB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 13, 2013

We would like to thank all the staff here for a lovely stay! They could not have been nicer to us. The hotel is only small, but the rooms and communal areas were smart and clean. Breakfast buffet was a great start to the day, and free drinks and nibbles in the evening , a lovely touch.
It is very easy to walk to from the station, approx 10minutes, and a short walk from all the main sights and many restaurants. We would definately stay here again and have already recommended it to family and friends. Excellent restaurant le Fontacine on the same street, so it is great!

  • Stayed August 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank andrew s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, August 14, 2013
dear friends, thanks for your comment, it was a pleasure for us to serve you, excellent recommendations, contributed to one of your great stay.
we are always at your disposal
greetings
Lorenzo
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Antiguo Cuscatlan, El Salvador
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 11, 2013

I think this was a nice hotel, within walking distance from the train station, and a little longer walk, to the main turistic attractions.
The room was very nice, clean and comfortable, and the service was excelent, they let us check in a little earlier. The only little detail I would improve would be the shower, which was a little small, especially considering the bathroom was big, and the shower door/curtain would let the water escape from the shower area, so it got a little messy, but not a big deal. The wireless internet gave me problems one day, but they do have a computer downstairs. Breakfast was nice. Overall a very good experience.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jose S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Hotel Rapallo, responded to this review, August 12, 2013
thanks for your comment, it was a pleasure to have you as our guests. a warm greeting
Lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Rapallo

Property: Hotel Rapallo
Address: Via Santa Caterina d'Alessandria, 7, 50129, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #24 of 420 Hotels in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Rapallo 3*
Number of rooms: 26
Reservation Options:
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