This hotel was well located in Florence and within walking distance from all amenities. Our welcome was genuine and we were given the type of room we requested. (This did not always the case at other hotels.) Staff were friendly and extremely helpful.
The hotel was spotlessly clean and the air conditioning was a welcome respite from the 37 degree temperatures in summer. We would definitely stay at this hotel again because of the excellent sleeps we had, the comfort, the location, the fact that the rooms could be darkened, and the reasonable price.
Our only small recommendation would be that the hotel let people know that when they book an event for us, they charge 3 euros per person on top of the reservation fee. (This was not a problem for us but could be to others.) Our other minor disappointment was the sign in the breakfast room that consumption of food in our rooms was "forbidden". We respected this but it would have been lovely to have had drinks on the beautiful balcony attached to our room. This was only a minor thing and would not prevent us from staying at this elegant residence again. The opportunity of drinks and nibbles at a reasonable cost from 11.00am to 11.00pm in the breakfast room probably compensated for this.
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