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“Lovely hotel exceptional standard!” 5 of 5 bubbles
Review of Rapallo Hotel

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Rapallo Hotel
Ranked #26 of 421 Hotels in Florence
Certificate of Excellence
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Lovely hotel exceptional standard!”
5 of 5 bubbles Reviewed May 6, 2013 via mobile

This hotel is rated as a three star, but easily deserves higher. The rooms are decorated to a high standard and immaculately clean. The staff were friendly, helpful and recommended a fabulous restaurant called Gianinno's. Breakfast was ample with plenty of choice and it was lovely to be able to have complimentary coffee and pastries every afternoon. Anyone staying in Florence should give this hotel a go, a real hidden gem!

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Watson78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, May 8, 2013
dear friends, if you decide to return we expect you soon. have used some of our services. rightly those who needed, but next time you can expect a lot more and I hope that you will benefit.
a warm greeting
lorenzo
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1,741 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (145)
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English first
Taipei, Taiwan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 5, 2013

The hotel is very new, modern yet classy designed, and very clean. About 10 mins walk from train station, so very convenient. There are laundry and supermarket on the way to train station. Overall a wonderful experience; highly recommend.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Roger L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, May 8, 2013
dear sir, it's been our pleasure to serve you, and we hope you will return soon. greetings
lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 1, 2013

My husband and I stayed in this hotel for three nights in April. We were very happy with our choice. This is a small hotel which has recently been done up. Decor is bright throughout the hotel. Bedroom was lovely, not huge but was very comfortable. Felt like a home from home. Staff were excellent, very friendly and helpful. They organised tickets for uffizi and accademia for us. Hotel is in a quiet location which is only around 15 mins walk from historic centre. Also breakfast was very good, lots of choice. We really enjoyed our trip to Florence and hotel rapallo, we would definitely return to both again.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kelbarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, May 2, 2013
from your comments, I read that you enjoyed just about everything and more. the only thing that could take advantage of a time with a little more good was to take a walk together to Florence as we would have liked. will be for the next time. we expect you back florence with many greetings
lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pa
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed April 28, 2013

We liked everything about this very modern classy hotel. The hotel and our room was one of the cleanest that I have ever stayed in and the staff, esp. Lorenzo and the kind gentleman who was working Friday night while we were playing cards in the breakfast room was very accommodating with anything our family needed.
Our room was on the 4th floor with a balcony and we took advantage of sitting outside after a visit to the Central Market for food and wine for lunch.
The breakfast had a nice variety daily and I loved the fact that you could have coffee with 4 different selections any time of the day! After long walks in Florence it was so nice to walk back to the hotel and just sit in the dining area anytime of the day or evening and sip a cappuccino.
I highly recommend this hotel and the only suggestion I will make to the staff is, since no one shows you to your room, you need to tell them how the key works in conjunction with the electricity. No one explained this to us and we thought we had no power in our room.
Thank you Hotel Rapallo for a great hotel experience in Florence!
C and D

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank steelpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, April 30, 2013
dear, you have been customers delicious, all the staff was a pleasure to be at your service, we greet you and thank you for your stay we send a greeting to all
lorenzo
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Signal Mountain, TN
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 28, 2013 via mobile

My favorite hotel on Italian vacation. Room was pristine from recent renovation. Was located near a park and walking distance to sites. A great pizzeria with brick oven pizza down the street. Staff was very friendly. Breakfast was more than adequate. Would definitely recommend. We also walked to and from train station.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, April 28, 2013
good guys, with a little 'of care, following the right advice, you can in a few days to build a memory that can last a lifetime. because quite a journey you will not forget. we are waiting again in florence
Lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed April 28, 2013 via mobile

This was a pleasant hotel for a 3 night stay. Nothing wrong with it, clean, we'll presented , great breakfast, it's just it's a long way out in the wrong direction. So after a great day walking round Florence the final 20 minute walk walk is hard going.

Stayed April 2013, traveled with family
Helpful?
Thank KatePSUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, April 28, 2013
there are things not to be said between opertaori and customers. we assume that we put the focus on service, cleanliness, a good quality of food, and we also give you the maps to not get lost in the city. but to pay attention to the distance, at least one must be a traveler a little 'cautious attention to this face. Thank you for choosing the hotel rapallo your stay with us' was nice and pleasant. embrace you with such warmth
lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seville, Spain
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 28, 2013

We really liked this hotel and would highly recommend it for a city break in Florence. 15-20 minutes walk to the main centre, 10 minutes from the station. Very friendly staff who were always there to offer a helpful suggestion or have a quick chat. Breakfast nice and informal and the same room was open in the afternoon with a range of free snacks and access to the free hot drinks machine. we found this a really nice option after a long day walking to have a drink and snack before resting up and going out again later in the evening.

Highly recommended and extremely good value for money.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank derrettfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lorenzo c, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, April 29, 2013
I would like to take your comment for advertising of the hotel, it's amazing how often we understand the customers even better than we who live in the hotel what we intend to offer them. this happens when clearly makes us great pleasure. thanks for your comment, the hotel rapallo for the summer add more surprises in his service.
lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rapallo Hotel

Property: Rapallo Hotel
Address: Via Santa Caterina d'Alessandria, 7, 50129, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #26 of 421 Hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rapallo Hotel 3*
Number of rooms: 26
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