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“An excellent experience” 5 of 5 bubbles
Review of Rapallo Hotel

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Rapallo Hotel
Ranked #25 of 421 Hotels in Florence
Certificate of Excellence
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“An excellent experience”
5 of 5 bubbles Reviewed November 15, 2012

A lovely well refurbished hotel in a very central location. The hotel is clean and comfortable and the small additional touches such as complimentary tea and coffee in the dining room and the free bottled water in the bedrooms make a stay there a high quality experience. The staff couldnt be more helpful and Lorenzo in particular is somone who is both knowlegable and enthusiastic about the city. A must for an informative chat about Florence.
I would definitely stay there again and would recommend it without hesitation.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank je1186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rapafi, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, November 15, 2012
dear friends from England, I think back to our pleasant conversation, I love to talk with my clients and I often pleasant surprises, and I am reminded again how your predecessors of the last century and the one before, and the one before that, have loved this city. I am pleased to why you have mentioned, and it is always a great pleasure for me to think back to the florence that was my grandparents and remains well colocata, between memory and imagination recounted memories of dreams. there is a florence English, no doubt, it is always nice to rediscover.
a warm greeting
Lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,747 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (145)
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English first
Harrison, New York
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed November 12, 2012

This hotel is a 3 star property but in my opinion it is better than most 4 stars in the area.
It's 7 min walk to the rail station and about 12min walk to the Piazza della Signoria. The rooms are simply furnished but are very clean and adequate. The hotel is very small and if you can get a room then you are lucky. The breakfast room is somewhat small and tight but the quality of the breakfast is good. What's great it has free WiFi. it came in very handy. Its a great value for your dollar.

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rosario M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rapafi, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, November 18, 2012
dear Rosario
thanks for your comment, with your words have made ​​our hotel a little pearl to search. you are very grateful. is true that it is a small hotel and it is difficult to find a place, but our goal is to satisfy all our customers, some of them always offer a good hospitality and the hope of being able to return to Florence, with a beautiful memory of us and our city.
soon a hug
lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, United Kingdom
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed November 10, 2012

This is a lovely hotel within easy walking distance of both the railway station (10 mins) and the main city area (15 mins). It is very clean and comfortable with free bottled water available in the mini bar in the room as well as complementary tea, coffee and cakes set out in the lounge in the afternoon. Breakfast is good and varied and the staff are extremely helpful and welcoming. We would definitely stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gloworm42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rapafi, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, November 11, 2012
dear guests
thanks for your comment. the hotel is always at your disposal augurandoic you again soon in Florence.
a warm greeting from all of us
lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thornbury, Canada
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed November 9, 2012

Great location, easy to get to the main sights. Nice quiet hotel, helpful staff. Breakfast was good with lovely coffee. Comfortable beds. Easy walking distance from main train station although narrow sidewalks make it a little tricky, but can be do

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sue T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rapafi, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, November 11, 2012
dear guests
thanks for your comment. the labergo as you know has been recently renovated, and we have tried to adapt to spaces condfortevoli. the city of Florence is adjusting, sidewalks, narrow streets still are normal in a city like ours, but with a bit 'of time of course, you adapt, it also comes to love her for that. thanks again for your choice, we hope to see you soon with us
lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed November 9, 2012

Our first night we would have rated the hotel a 4 star only because the room we had was small with 2 single beds in a very narrow room. It had a lovely terrace, but it is November and we would not use. The room would have been great for a family with children as it had an adjoining room for the adults. The next day they moved us to a wonderful room with a large bed. A very Lovely room. The rooms are spotless, newly renovated. The staff here is superb. Extremely helpful and so nice. Gave us directions to see the city, recommended restaurants that were fabulous, had pizza delivered to our room on our last night as we were very tired and we needed some relaxing time with our feet up. They made us feel very welcome and bent over backwards to assist us with anything we needed, the true sign of a 5 star hotel.

Breakfast was great. Lots of choices of pastry, rolls, eggs, yogurt, meats, cheeses, fresh fruit and wonderful coffee. One great thing they did extra was for 5 euro you could purchase a bag lunch of several sandwiches and water to take with you on your day out which feed my husband and myself. What a great way to enjoy Florence sitting by the statue of David in the Piazza del Signoria people watching having lunch.

The hotel is very close to everything. Just a few minute walk to the Duomo, Uffizi gallery and the Accademia. It is about a 15 minute walk from the train station. We would highly recommend this hotel to our friends and family, great place to stay.

Room Tip: Ask for a room on the lower floors, they were quieter.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SallieZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rapafi, Responsabile relazioni con la clientela at Rapallo Hotel, responded to this review, November 11, 2012
dear Salli
thanks for your lovely comment, you have saved anything, you wanted to describe everything in detail, a sign that tuttioo've enjoyed, and in every detail. I'm really glad to have been able to offer an excellent service.
I hope you will come back soon. greetings
lorenzo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax
Level Contributor
110 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed November 8, 2012

We stayed here for three nights in October and I would reiterate jillbeebee's review title comment of "5 star facilities in a 3 star hotel". The hotel has been totally refurbished relatively recently in a very tasteful manner and it was a real pleasure to stay there. Treat the staff with respect and you will find them extremely friendly and helpful. Highly recommended.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BazzersTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
179 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 bubbles Reviewed November 8, 2012

It was a dark and stormy night (no kidding), and our arrival in Florence had been delayed for 12 hours. We were bedraggled and cold and, then, we were greeted by Mauro! who made us feel so so welcome. Before we asked, he asked us whether we wanted him to make reservations for us in a neighborhood restaurant that he knew would be very crowded - the food was great, inexpensive and a short walk away. We jumped on the chance and had one of our best meals of the whole trip. What a relief. As you have read from others, the hotel was perfect for our needs - comfortable bed, excellent shower, and HUGE bathtub. My husband thought the reading lights were too dim, and he wanted another shelf for his toiletries. I'm a little claustrophobic so used the stairs rather than the small elevator. It was a great way to walk off our fabulous dinner. The following morning Lorenzo created a very clear map of a great 2.5 hour walking tour of Florence that exactly fit out needs. Would stay here again in a minute.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank fenmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rapallo Hotel

Property: Rapallo Hotel
Address: Via Santa Caterina d'Alessandria, 7, 50129, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #25 of 421 Hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rapallo Hotel 3*
Number of rooms: 26
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