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Erika P
Saint Paul, Minnesota

Excellent option, all the way around!

5.0 of 5 bubblesReviewed May 31, 2019via mobile
Everyone is right; you can’t ask for a better location in Florence. Close to everything, large and clean rooms, and surprisingly quiet once doors and windows are closed! Like almost all city center European hotels, the lobby is small but the breakfast room on the rooftop terrace and the rooms themselves are well appointed and very comfortable. You won’t regret staying here; a great value given price and location.
Date of stay: May 2019
Trip type: Traveled with family
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PittiPalace, Responsabile reception at B&B Hotel Firenze Pitti Palace al Ponte Vecchio, responded to this review
Responded Jun 2, 2019
Dear Guest, thanks for writing the review. We are really glad to know you enjoyed your stay and the central location of the hotel.

We look forward to welcome you back in future.

Best Regards,

Marco Morgana
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,787)
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Show reviews that mention
All reviews ponte vecchio great location rooftop restaurant floor terrace breakfast room boboli gardens street noise rooms are small noisy at night pastries uffizi gallery breakfast is served central location within easy walking distance excellent breakfast the air conditioning wonderful hotel
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Reviewed May 25, 2019

The hotel just by Ponte Vecchio is perfectly situated for Florence sightseeing. The reception staff were helpful and courteous. Our room on the second floor was clean and comfortable with good WiFi connection. Breakfast was slightly disappointing with limited choice of hot food, but compensated by magnificent views from rooftop restaurant.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank paulandbarbara2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PittiPalace, Responsabile reception at B&B Hotel Firenze Pitti Palace al Ponte Vecchio, responded to this reviewResponded May 26, 2019

Dear Guest,
thank you for taking time to review your recent stay with us.
We are glad to know you enjoyed your stay.
We look forward to welcome you soon.
best regards
Elisabetta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2019 via mobile

We stayed here for 2 nights, on the first floor right next to the piazza right off ponte vecchio. It got a little bit noisy at night but other than that very comfortable hotel with lovely breakfast and very accommodating staff who were able to speak English.

Date of stay: May 2019
Trip type: Traveled as a couple
1  Thank anastasias12234
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PittiPalace, Responsabile reception at B&B Hotel Firenze Pitti Palace al Ponte Vecchio, responded to this reviewResponded May 26, 2019

Dear Anastacia,
thanks for taking time to review our hotel.
We are glad to know our services met your expectations.
We look forward to welcome you back soon.
best regards
Elisabetta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2019 via mobile

We spent three nights here. Room was very nice, elevator much appreciated. View from rooftop restaurant was outstanding and breakfast included hot and cold and pastry items. Definitely would stay again. Many restaurants and shopping within few blocks as well as Ponte Vecchio Bridge. It would have been five stars but we were unfortunately there in an unusually cold May and government requires heat turned off April 15th. It would have been helpful if they provided thick robes as some do. We actually sat in our coats in our room in evenings or wrapped in blankets. A small tweak but it would have made our experience much more comfortable.

Date of stay: May 2019
Trip type: Traveled as a couple
1  Thank 2Luv2Travel5448
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PittiPalace, Direttore at B&B Hotel Firenze Pitti Palace al Ponte Vecchio, responded to this reviewResponded May 28, 2019

Dear Guest

thank you so much for your kind review, we are glad to read that you enjoyed your stay with ud despite the unsual cold temperatures of this spring. We are still waiting for a typical sunny Florentine summer that should arrive soon!
We wish you will be able to return again to enjoy a warmer and sunnier Florence!
regards
SB
Hotel mgr

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2019

The rooms were very clean of great size for Europe, the triple room was huge! The staff was also helpful.

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The breakfast was wonderful and had an amazing view of Florence.

The only down size was the restaurant for lunch and dinner did not have a great selection of food.

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Value
    • Rooms
    • Service
Thank LoanJocelyn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PittiPalace, Responsabile reception at B&B Hotel Firenze Pitti Palace al Ponte Vecchio, responded to this reviewResponded May 18, 2019

Dear Loan.
we are so happy to know that our services met your expectations and you enjoyed your stay with us.
We hope to see you back soon.
best regards
Elisabetta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2019 via mobile

The Pitti Palace hotel is in the perfect spot for walking almost anywhere in Florence. There are tons of restaurants within 5-10 minute walk as well as galleries, museums and shopping. The hotel itself could stand a bit of updating and the room was some what "cozy" but the bed was comfortable enough. Try to avoid a 5th floor room under the wine bar/restaurant as it can be rather noisy.

Date of stay: May 2019
Trip type: Traveled as a couple
Thank carolfQ2215AE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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