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“Great hotel putting Florence at your feet”

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Pitti Palace al Ponte Vecchio
Ranked #78 of 412 Hotels in Florence
Certificate of Excellence
skinwil
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great hotel putting Florence at your feet”
Reviewed July 14, 2014

I booked this hotel as part of a tour of Tuscany with my parents.

It has a great location; amazingly central and for a reasonable price too. You literally walk outside and trip over the Ponte Vecchio. The rooms are lovely, with enough space and the all important summer air conditioning.

The staff are all wonderfully friendly too. And breakfast is served on their roof terrace over looking the city. It's quite something; make sure you make it up there. I really couldn't find a complaint if I tried... except erm... well nothing.

Room Tip: It is quite difficult to navigate to the hotel by car, so phone them in advance and ask for their ad...
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  • Stayed July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank skinwil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaPittiPalace, assistant manager at Pitti Palace al Ponte Vecchio, responded to this review, July 16, 2014
Dear Guest

Thank you for taking your time to write a review about your stay with us. I Hope you enjoyed Florence and hope to welcome you again

Regards

The staff
Hotel Pitti Palace al Ponte Vecchio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,716 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (236)
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Florence, Italy
Level 6 Contributor
139 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed July 12, 2014

Situated at the Ponte Vecchio on the edge of the Oltrarno, the Hotel Pitti Palace offers a great starting point to the sights of Florence on both sides of the river. The hotel was undergoing some renovations so it was not always quiet during the day, but the result of work was worth it.
Serving a more-typical Italian breakfast, the terrace restaurant was clean, the views spectacular, and the staff friendly. With short winter days, the morning sun on the river and evening view of the lights of Florence made for a visual treat. Daily wine selection with tasting plate was a great way to end the day and enjoy the view across Florence to the hills and Fiesole.

  • Stayed January 2014, traveled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
4 Thank StrollingFootsteps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaPittiPalace, assistant manager at Pitti Palace al Ponte Vecchio, responded to this review, July 16, 2014
Dear Guest

Thank you for taking your time to write a review about your stay with us. I Hope you enjoyed Florence and hope to welcome you again

Regards

The staff
Hotel Pitti Palace al Ponte Vecchio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 4 Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 8, 2014 via mobile

We are from Australia and stayed 2 nights. Great location but a bit noisy in the morning. Staff were helpful but eat elsewhere. Breakfast is really poor for Italy and the wifi is slow and annoying.
If you want a place to eat head up via de Guicciardini and take the first right where you will find a group of good places to eat and drink.

Stayed July 2014, traveled as a couple
Helpful?
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaPittiPalace, assistant manager at Pitti Palace al Ponte Vecchio, responded to this review, July 16, 2014
Dear Guest

Thank you for your review, I am sorry that you did not like our breakfast, we have a rich buffet with hot and cold food, fresh fruits,and many drinks including our Espresso of course. I am also surprised as Via Guicciardini is a very expensive and tourist area...I also apologize if you had a slow connection with wi.-fi

I hope you enjoyed Florence

Regards

Sb
Assistant mgr
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
stoke on trent staffordshire
Level 4 Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 8, 2014

This hotel is a brilliant location right near the Ponte Vecchio bridge . The reception staff were very helpful and friendly . We stayed on the 5th floor the room was really clean quite a small bathroom but really clean there was a little noise from outside but nothing to really bother you . The air conditioning was brilliant . The breakfast was lovely and you can eat it on the outside terrace whilst enjoying the lovely view over florence it really is lovely . We had a drink on the roof top terrace every night and one night we had the antipasti which was really nice and the staff in the restaurant are very helpful, friendly and very efficient ,you MUST go on to the terrace at night and take in the lovely view. Florence is a really nice city and I would highly recommend this hotel so what are you waiting for get it booked you will not be disappointed

  • Stayed July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank slavezer0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaPittiPalace, assistant manager at Pitti Palace al Ponte Vecchio, responded to this review, July 16, 2014
Dear Guest

Thank you for writing a review about your stay with us, we are glad to read that we met your expectations and had a good service. Also we thank you for mentionning our Terrace, it is a nice place to have a drink and enjoy the view!
Hope to welcome you again

regards

SB
Assistant mgr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrogate, United Kingdom
Level 5 Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 8, 2014

We stayed in May for a few days and would definitely recommend and return to the hotel. The location was ideal; literally at the foot of the Ponte Vecchio for easy access to the sights just across the bridge and with fabulous views from the restaurant terrace over the Arno towards the Bargello and Duomo. Our room was comfortable and surprisingly large for a European city centre hotel and the restaurant offered good breakfasts as well as an evening menu if you can't be bothered to walk to one of the many good local restaurants on this side of the river. The staff, particularly in the bar/restaurant, could not have been more helpful. We were worried that it might prove a noisy location but we had no problems sleeping. Real value for money.

  • Stayed May 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaPittiPalace, assistant manager at Pitti Palace al Ponte Vecchio, responded to this review, July 16, 2014
Dear Guest

Thank you for taking your time to write a review about your stay with us. I Hope you enjoyed Florence and hope to welcome you again

Regards

The staff
Hotel Pitti Palace al Ponte Vecchio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunedin, New Zealand
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 7, 2014

We stayed five nights at the Pitti Palace Hotel in May and it was perfect. The location was brilliant, you literally step out the door, cross the road and you are on the Ponte Vecchio. The staff were very helpful, the wifi was good and the room was clean and comfortable. We even had our own little balcony. The breakfast room is fantastic with beautiful views over the city. The food and service could not be faulted. I will definitely stay here again.

Room Tip: We had a room on the 5th floor that had a balcony and was a quick trip to the sixth floor breakfast...
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  • Stayed May 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Parisfee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaPittiPalace, assistant manager at Pitti Palace al Ponte Vecchio, responded to this review, July 16, 2014
Dear Guest

Thank you for your review and for spending so many nights with us! we are glad that you enjoyed Florence and our Terrace

We hope to welcome you again

regards

Sb
Assistant mgr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Level 3 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 7, 2014

Location right next to the Ponte Vecchio. Only a little noise from outside at night, even I could sleep well although I'm a light sleeper. Clean spacious room, good AC, good service. Good value for your money, and you can't beat the view at the terrace on the 6th floor!
Lovely to enjoy the view at breakfast in the morning, alltghough the breakfast was the only negative thing in this hotel... Nescafe instant coffeemaker? In Italy? Also the variety of bread etc. was quite poor.

Except for the breakfast and a poor wi-fi, we loved everything else at this hotel! There's also a Conad supermarket right next to the hotel, that was convinient

  • Stayed July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Auli_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaPittiPalace, assistant manager at Pitti Palace al Ponte Vecchio, responded to this review, July 16, 2014
Dear Guest

Thank you for taking your time to write a review about your stay with us. I Hope you enjoyed Florence and hope to welcome you again

Regards

The staff
Hotel Pitti Palace al Ponte Vecchio
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pitti Palace al Ponte Vecchio

Property: Pitti Palace al Ponte Vecchio
Address: Borgo San Jacopo 3, 50125, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Pitti
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#48 Luxury Hotel in Florence
#70 Family Hotel in Florence
#80 Romantic Hotel in Florence
#99 Business Hotel in Florence
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pitti Palace al Ponte Vecchio 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
Pitti Palace Al Ponte Vecchio Hotel Florence
Viva Hotel Florence
Pitti Palace Florence

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