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“Best hotel in Florence”

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Grand Hotel Minerva
Ranked #50 of 410 Hotels in Florence
Certificate of Excellence
Reviewed January 12, 2013

We returned to Florence to stay an additional night during our honeymoon. We previously stayed at Hotel Santa Maria Novella and Brunelleschi Hotel. Grand Hotel Minerva was by far the best hotel out of the three. The rooms are spacious and well designed. The breakfast was delicious and the staff really helpful. The location is within walking distance of the train station and all other major attractions. We wish we would have stayed here the whole time we were in Florence. There is also a rooftop terrace with a pool so it'd be great in the summer too.

Stayed: January 2013, traveled as a couple
1  Thank SanDieg0Amy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this reviewResponded January 17, 2013

Dear Guests,
Thank you for your benevolent review. We are really flattered by your comparison to properties that we regard as two of the best four stars in the city. We look forward to welcoming you back to our hotel in the future and hope to match your expectations again!

With my best regards,

Filippo Burroni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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715 - 721 of 2,060 reviews

Reviewed January 11, 2013 via mobile

The hotel is a little outdated. The decoration looks old, but The rooms are confortable.

The staff is friendly and helpful (The only con was that they told us when we arrived that The parking costs 30 euros, when in fact it was 40 euros).

Very good breakfast and location!

The best: The view from the swimming pool is fantastic!

  • Stayed: December 2012
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1  Thank Polianasdh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this reviewResponded January 17, 2013

Dear Guests,
thank you for having chosen our property for your stay at Grand Hotel Minerva. I am sorry that our premises have not fully matched your expectations and at the same time would like to thank you for appreciating the attitude of our staff. Please accept my apologies for a miscommunication regarding the price of our valet garage service. Actually the price for most cars is 30€ per night, but SUVs and some deluxe sports cars are are a bit more expensive, in fact 40€. I am sorry if our staff did not give you the full information at arrival.
I hope you will consider us for your next stay in Florence.

With my best regards
Filippo Burroni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2013

We only had two days and night in Firenze. We selected this hotel off the net because it was close to train station, had a great rate for four people and had good Internet. We were very pleased, the welcome and service was wonderful, incl local eating houses. The rooms were as expected, comfortable and modern. Its location on the piazza is excellent and handy. Internet that works on all the family's devices is a godsend. I would stay here again.

Stayed: January 2013, traveled with family
2  Thank Craige G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2013

I chose this hotel mainly because of its rooftop pool and sunbaking area, so that one can sunbake during the day, go sightseeing/wandering in the afternoon and have dinner somewhere out and about Florence in the evening. This place exceeded my expectations. I had a great online rate, and was given a fab room, despite it being a discounted booking (as is often the case with a lot of hotels, ie you get the dingiest room if you book online at a discount). Not here. My room had most fantastic view onto the lovely piazza in which it stands, with lovely church of Santa Maria Novella to the left (walking distance to main train station), and Duomo and the rooftops of Florence right in front of you. The poolside and sunbaking area is very low key, with cute little bar to the side, and the roof terrace affords spectacular views over Florence, particularly beautiful at sunset. I saw people dropping in for a drink (not guests of the hotel) just to enjoy the view and take photos. The room was spacious and super clean, service excellent. Would stay again in a beat!

  • Stayed: September 2012, traveled solo
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3  Thank l-globetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2013

This hotel had a great location and view....It was also old enough and modern enough for our taste... From the room we were staying there was a fabulous view of the quare and the Duomo.Walking distance to everything and very convenient if you need to take the train to another city as the train station is 5min walk from the hotel.
The service was great.

  • Stayed: November 2012, traveled as a couple
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2  Thank Esther-Can
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2012

Lovely hotel,in our opinion, it is the best in Florence. We lived in a superior room with a balcony (4th floor) and great pfnoramic views. We agree with previous reviews the hotel is in a great location - all within walking distance. The room itself is quite large for Italy, clean well-equipped. Lovely breakfast with a large selection of snacks, hot and sweet dishes,great coffee (cappuccino or espresso as you wish).But the most important thing - it's a great service.The front desk staff was very friendly and helpful,very pleasant staff served breakfast. We felt welcome and friendliness everywhere in the Grand Hotel Minerva.Lovely restaurant in the hotel itself, we recommend,you will not regret. Thanks to Grand Hotel Minerva for our excellent holiday! Next time in Florence we will choose Minerva again!

Room Tip: A superior room with balcony (464) - excellent
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  • Stayed: December 2012, traveled as a couple
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2  Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this reviewResponded January 16, 2013

Dear Guests,
Thank you very much for your very generous review. I would like to express my special thankfulness for your appreciating our service: it is a great satisfaction to me as the manager of the hotel to read these words, they confirm that our work on this is giving good results and encourage us to try harder and do better in the future.
I hope you will be visiting Florence in the near future and look forward to having you back here at the Minerva.
With my best regards,

Filippo Burroni

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Reviewed December 16, 2012

The Grand Hotel Minerva is a chic, clean hotel that offers a central location where you can explore the city and sites by foot. Minutes from the train station, the Santa Maria Novella and the Plazza San Marco, the view from the rooftop is panoramic, where you can enjoy a light snack and take in the city view. One cannot leave the MInerva without dining at the restaurant where Pietro, Maitre 'd, offers an exquisite and the most delicious meal we enjoyed during our Italy trip. Roberta, the hotel representative was welcoming and efficient, providing numerous recommendations to make our Florence stay so spectacular!

  • Stayed: November 2012, traveled as a couple
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1  Thank Bev I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this reviewResponded January 16, 2013

Dear Guest,
I read with great satisfaction your review and I would like to express my special thanks to you for mentioning two of our collaborators. Everybody at the Minerva tries to do their best in order to assist our clients and everybody is encouraged to do it in their personal way, emphasizing their specific attitudes and avoiding cold formality: I am really glad you appreciated this. I look forward to welcoming you back to our property.

With my best regards,
Filippo Burroni.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Minerva

Address: Piazza Santa Maria Novella 16, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Family Hotel in Florence
#38 Luxury Hotel in Florence
#48 Business Hotel in Florence
#61 Romantic Hotel in Florence
Price Range: $180 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Minerva 4*
Number of rooms: 100
Official Description (provided by the hotel):
Grand Hotel Minerva, renovated in 2015, is a 4-star superior hotel in the heart of Florence's historic center in its illustrious Piazza Santa Maria Novella, which is close to the main railway station. Florence's key tourist attractions are all just five or ten minutes' walk from us as well as the Congress and Fair Center. The hotel boasts 97 rooms, suites and family solutions and a breathtaking rooftop terrace (open all year round) with an open-air swimming pool (open from May to September). It also offers a restaurant with its "al fresco" extension on the Piazza and five meeting rooms with day light. High speed wi-fi is free in all common areas and rooms. ... more   less 
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Also Known As:
Grand Hotel Florence

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