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“Great location”

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Grand Hotel Minerva
Ranked #49 of 411 Hotels in Florence
Certificate of Excellence
Reviewed November 20, 2012

The Grand Hotel Minerva is in a great location; just two minutes walk from the station in a piazza next to the lovely Santa Maria Novella church, one of the most beautiful church interiors in Florence. If you get a room at the front of the hotel on one of the upper floors you have a great view of the Duomo. Even if you don't, there is a roof terrace which you can access for the view. You can walk to San Lorenzo market in 2 minutes, the Duomo in 5 minutes, and the Uffizi in less than 10.
The Minerva is comfortable, but a little tired, rather than grand. There are some really grand hotels in Florence and this isn't one of them. The bathroom had black mildew on the sealant around the bath which is never a good look. The staff are friendly and helpful and my room was large, clean and comfortable with a king size bed. I would probably stay again, primarily because of the location.

Stayed: November 2012, traveled on business
2  Thank PT5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FilippoBurroni, Direttore generale at Grand Hotel Minerva, responded to this reviewResponded December 4, 2012

Dear Guest,
thank you for choosing our hotel for your stay in Florence and for pointing out our convenient location and good service. I also thank you for pointing out some areas of improvement, specifically the black mildew on the sealant. We have had this issue in some rooms. This does not depend on daily cleaning (and in fact you are saying that the room on the whole was clean) but on a product that did not react as hoped: our maintenance staff is gradually substituting it with a new one. The process will take some days because after the work is done the bathroom cannot be used for a full day.
As to our name: it comes from long ago: the hotel opened in the 19° Century, more than 150 years ago. It used to be one of the few “grand” hotels in the city and we still have some rooms (the Frescoed Suite) which are a testimony of the age. Guests used to arrive with coaches pulled by horses and unloaded their big trunks for long stays. Things have changed quite a bit since then: many of our guest arrive with a small trolley bag and often stay less than 24hrs! We do not pretend to be a “grand”-5-stars property, and as you say there are many excellent ones in Florence, including a recently opened Four Seasons, but are convinced to offer a good 4 stars product. This said we would never change our name and will stick to it trying to offer the best possible service aiming to be “grand” at satisfying our customers’ need.
I look forward to receiving your next visit.

Filippo Burroni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed November 20, 2012

My two children thoroufhly enjoyed our two-night stay here. the staff were very friendly and helpful. The hotel has a large sitting area on the first floor, ideal for groups traveling together. The room was spacious, comfortable and clean. It seems we could walk anywhere in Florence within 15 minutes.

  • Stayed: November 2012, traveled with family
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3  Thank berney5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2012

The hotel Minerva has a great location. We traveled by train from Roma and it is a short walk from the train station. We were also able to walk to the many popular attractions.
The staff is very helpful and accommodating. The rooms were comfortable and clean. The breakfast, that is included, has just about anything you could ask for. We enjoyed our nightcap of limoncello or sambucca with the bartender, Lucio, who was also very nice.
We highly recommend Hotel Minerva.

  • Stayed: November 2012, traveled with friends
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2  Thank Juliede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2012

We just got home from a 10 day vacation to Florence. We stayed at the Grand Hotel Minerva. Both my wife and I think that the hotel was great in many ways. It is in an excellent location, only yards from the main train and bus station and next to a beautiful church. It is located in the Piazza Santa Maria Novella, which is really a central location to all the main sights of Florence. The hotel staff are extremely helpful and friendly and speak English very well. The room that we had was spacious and our view was overlooking the piazza where we could see the Duomo from our window. The room was kept clean everyday by the hardworking cleaning staff. Breakfast was included, and my wife and I loved it. There were plenty of choices of food to chose from. We would stay here again and we highly recommend this hotel.

  • Stayed: November 2012, traveled as a couple
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2  Thank kennphyllis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2012

The Hotel Grand Minerva is a fabulous place to stay. We came by train from Rome, and it is only a short walk across the street and around the corner to the hotel, which is in a lovely open piazza where the Santa Maria Novella church is located. Our room looked out on the piazza with the Duomo, Giotto's Tower and the Palazzo Vecchio peeking up over the buildings. Florence was laid out at our feet.

Everything was clean, the room was spacious and everyone we encountered there was very nice: smiling, helpful and courteous. Breakfast is included in the room cost and it is designed for Americans with eggs, etc. Not just a continental breakfast. They even had skim milk. There is also a restaurant downstairs with outdoor seating on the piazza. They booked reservations for us at the Accademia and the Uffizi prior to our arrival at no extra cost.

Shortly before leaving for Italy I lost the credit card I used to book the room months before. I assumed that they wouldn't check it again until we came at which time I would give them the new card. Such was not the case, and despite the fact that my card came up bad, and they couldn't reach me due to my already having left for Italy, they kindly hung onto our reservation until we arrived. I was so grateful.

So I can't say too many good things about this place. There is even a swimming pool on the roof. We were there out of season, so it was closed, but it is still a lovely place to sit and relax. If I had to criticize anything it would be the mattress. A little lumpy. But still had a good night's sleep.

The location is perfect as most of the sites are in easy walking distance. Florence is very walkable. And be sure and treat yourself to a dinner at Buca Mario just down the street. (The hotel staff can direct you.) And say hello to Aldo and Giuseppe for us.

  • Stayed: October 2012, traveled with friends
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2  Thank mhmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012

A most beautiful place to stay in Florence. Hotel bright and very clean with everything we needed for a memorable holiday. Our Superior room looked out over the square and we were very lucky to have a balcony. A true Room With A View! Every member of staff that we encountered were extremely helpful. Such a shame when we had to leave and return home!

Room Tip: Choose a Superior room for plenty of space and a great view.
  • Stayed: October 2012, traveled as a couple
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1  Thank Jenny T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

This hotel is a gem in Florence. It is very well located, within walking distance of the main train station (Santa Maria Novella) and only a little further to many of the main attractions; i.e., Duomo, Piazza Della Repubblica, shopping streets. And walking in Florence is a treat, not a chore. Large hotel with lovely rooms, helpful and efficient staff. Rooms are kept clean and cleaned on time. One of its main attractions for people who choose to go in the summer is that it has a rooftop pool. Good hotel dining room. It has been refurbished so everything is up to date. The only drawback is that some rooms do not have actual baths. But it is reasonably priced and a very good choice. I have been traveling to Florence since 1968 and stayed in a variety of hotels; this is one of the really good ones.

Room Tip: Try to get a room facing the courtyard; you will look out onto the Church of Santa Maria Novella whi...
  • Stayed: April 2012, traveled with friends
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Thank caluzon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Minerva

Address: Piazza Santa Maria Novella 16, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Luxury Hotel in Florence
#39 Family Hotel in Florence
#48 Business Hotel in Florence
#61 Romantic Hotel in Florence
Price Range: $179 - $797 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Minerva 4*
Number of rooms: 100
Official Description (provided by the hotel):
Grand Hotel Minerva, renovated in 2015, is a 4-star superior hotel in the heart of Florence's historic center in its illustrious Piazza Santa Maria Novella, which is close to the main railway station. Florence's key tourist attractions are all just five or ten minutes' walk from us as well as the Congress and Fair Center. The hotel boasts 97 rooms, suites and family solutions and a breathtaking rooftop terrace (open all year round) with an open-air swimming pool (open from May to September). It also offers a restaurant with its "al fresco" extension on the Piazza and five meeting rooms with day light. High speed wi-fi is free in all common areas and rooms. ... more   less 
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Also Known As:
Grand Hotel Florence

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