I would not call this hotel a "luxury" hotel, it is a solid 4 star for European standards with a great posh and comfortable lobby and bar, and good service. The location is fantastic if you like to be in the middle of things, which we truly enjoyed. The bedrooms are small, and lack chair(s), the bathroom is nice and modern and has good water pressure and abundant hot water. The beds are a little stiff and the linens are not exactly soft, but these were minor points. We would stay here again if back in Florence.
The main reasons we selected this hotel was location, the fact that it had a bar and a restaurant, and price. We tried to eat at the restaurant one night, but it was totally quiet and the menu was very limited for our children's tastes - the place also looked dated (like a retirement home) so a little investment in this place would add a lot to the hotel. We are usually big on room service, but due to the lack of space and chairs in the room we did not feel that having room service was going to be a comfortable experience.
The price for the hotel was great value for money. We booked 2 rooms through expedia, and then called the hotel to make sure that the rooms would be connected. They were highly efficient in explaining the rooms we booked would not connect because of their category, but adjusted our reservation accordingly (with an extra per night that we would pay at the hotel) and everything was super smooth. The rooms were waiting for us, clean and ready, and exactly what we asked for.
The breakfast was excellent, a favorite for our children in both selection and quality, and the unlimited sparkling wine was the best (few people drink it, to our surprise - maybe we are hard core! :) The prosciutto and cheese offered at the breakfast are one of the best we had in Italy. I read the reviews of travelers that were not impressed by the breakfast, and I have to say I don't know what would they be expecting... how could it be any better???
Service was fine, the concierge helpful and very nice but a little stuck on his pro-forma recommendations I think. We had a couple of trips that were best taken by train, and he seemed quite keen on finding us a car. We highly recommend using the fast train for a day trip in Venice - it only takes 2 hours. We also took a day trip in Rome, only 1.5 hours and while there we used a terrific guy (Rudy's private tour) that we found online - totally doable in one day with plenty of time for a very relaxing lunch. The restaurants that the hotel recommended to us didn't pan out as nicely as we wanted, we like more off the beaten path and it seems that they recommend the usual suspects around the hotel. So we found the concierge service extremely helpful in execution of our plans, but not so much in suggesting them.
The hotel is extremely clean and the cleaning ladies are very friendly, timely and reliable. Time and time again we were in a rush to leave the hotel and didn't have the time to pack away our computers (3 macs, 3 ipads and a couple of phones) and accessories (earrings and bracelets) and change and nothing went missing. We began to rely on the room being safe, and it was.
In conclusion, we were very happy with our hotel choice.
- Official Description (provided by the hotel):
- Originally a 15th century “Palazzo”, the Hotel Bernini is built according to the Classic Florentine architectural style, with string-course cornices along the walls and wooden shutters giving it a charming antique flavor. The Bernini Palace is located in Florence’s historic center, right behind Piazza della Signoria - just a stone’s throw from the Uffizi and Florence’s main historical attractions. The rooms are 74, Classic, Superior, Deluxe, Junior Suite and Suite, all are fitted out with the best, most up-to-date mod-cons and still preserve the charm of the past. The Tuscan Floor is reminiscent of old world Tuscan colours and themes, very warm and inviting. The new restaurant La Chiostrina is located in a historical courtyard of the hotel, it is the ideal place for delicious gastronimic specialities in Florence, its versatility makes it an excellent restaurant offering an innovative menu. A full breakfast is served in the magnificent Sala Parlamento (complete with a splendid frescoed ceiling) formerly a meeting place for members of Parliament and Senators of the Kingdom of Italy ... more less
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- Also Known As:
- Bernini Palace By Baglioni Hotel