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Reviews (1,144)
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All reviewsrooftop barastoria hoteltrain stationold palacebreakfast room issan lorenzodecent sizeold world charmside streetfifth floorhotel is in a great locationmajor attractionspastrieshigh ceilingsaround the corneron footan easy walk
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Reviewed July 11, 2008

The rooms in this old palazzo are beaten and worn. The furniture looks like it was purchased at a bad garage sale. Plus, it's too expensive. Maybe that's why the hotel is suffering through a disasterous, horrible year. The real saving grace about the place is the man who operates and owns the bar concession. His name is Emilio and is the friendliest, most honest man in the city. Stop by for a glass of wine or a beer either in the lobby bar or on the 6th floor terrace...after dark...for a beautiful panorama of Florence. Tell Emilio that "Super Michele" sent you.

Stayed: June 2008
Thank da2man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2008

Was booked here through a tour group. Don't blame them - the location is incredible, and this seems like a lovely old hotel in the very heart of Florence. Very midieval-type experience. However, they seem to constantly have air conditioning problems, and we unfortunately experienced that - no a/c at all for 3 days of pure hell while we slept in 95-degree weather in a pool of our own sweat. The beds were incredibly old and uncomfortable and broken down - my butt literally sank into the floor, until my husband and I switched positions and started sleeping perpendicular in our bed. We didn't have bed bugs, but we did get eaten alive by mosquitos after having to keep our windows open to keep from suffocating.

The staff could have went out and bought $20 fans to help - but they wouldn't give anybody a fan even, and were mostly unsympathetic and made us feel like we were whiny Americans. I'm sorry, but when I pay that much for an air-conditioned room, I expect an air-conditioned room!

Nice things about the hotel - the roof-top bar is AMAZING. You can sit up there and watch the sun set over the Duomo and the rest of Florence, it was almost enough to make up for it. Almost. But I certainly would never wish this place on my worst enemy, even for the incredible view. Go up to Michelangelo's piazza and get the view instead.

Internet never worked here either, and the breakfast was just okay.

  • Stayed: June 2008
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Thank female_wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2008

We stayed at this hotel in June of 2008 as part of a tour booked through Monograms (Globus). The hotel was part of the 'premium' package. The lobby area of the hotel was very nice, a nice welcome to Florence. Also, they have an amazing roof bar. I read another review about the bar being closed....chance are the barman was on the roof....The bar tenders name is Amelio and is motto is "never a problem!" The location could not be beat. You are 2 blocks from the train station and only a few step from the Duomo and Piazza Republica and the other major sights of Florence. We walked all over the city with no problems.
The rooms are only ok. They are about what we had come to expect in Italy. But they were clean and comfortable and a good place to crash after a day in Florence.

The main part of the 4 stars I gave this hotel is based on the roof bar and the location. Also the restaurant across the street is very good.

  • Stayed: June 2008, traveled as a couple
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Thank ksig1800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2008

Woke up with bites all over my body, the A/C died and was never fixed, the rooms are small and the staff is rude and unwilling to help. Bottom line, the place SUCKED!

Good location though, that's about it.

  • Stayed: May 2008, traveled as a couple
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Thank MikeandBrady32908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2008

My Mum and I stayed at the beautiful Astoria hotel in Florence for 5 days. I cannot recommend this hotel or the amazing city of Florence enough!!

Beautiful hotel with very friendly and extremely helpful staff a 5 minute walk from the wonderful Dumo and the San Lorenzo market. Large and spacious room with lovely bathroom. The breakfast spread is fantastic with a lovely conversatory area to enjoy the lovely breads, fruits and cereals washed down with champagne!

I also highly recommed the Best of Tuscany Tour if you want to see more of Tuscany. The tour takes you out to Siena, lunch at a Tuscan wine ranch and to the Leaning tower of Pisa.

We also caught the Euro Star to Venice which is a brillant day trip to gorgeus Venice for 68 eurs return you can be there in 2 1/2 hours.

A wonderful holiday that could not have been better!

  • Stayed: May 2008, traveled with family
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1  Thank Ocean27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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