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All reviewsrooftop barastoria hoteltrain stationold palacesan lorenzobreakfast room isdecent sizeold world charmside streetfifth floorhotel is in a great locationpastriesmajor attractionsbeautiful roomon footan easy walkponte vecchio
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Reviewed May 14, 2013

If you want a quaint, very Eurpoean-style hotel with comfy, clean rooms, a good location, and wonderful customer service, then this is the hotel for you! The rooms are a bit small, but they have have so much character (frescos on the walls, cathedral dome views, updated bathrooms). There is an amazingly beautiful breakfast room but you pay extra for this (not included in your room charge). We had a rental car and the hotel offers a service that takes care of this for 35 Euros/24 hrs. This may seem steep but it's worth it. The garage is just down the street. You won't want to drive in Florence once you have arrived (finally) at the property. The hotel's location is within walking distance to most of Florence Center and all its offerings.. The train station is just down the street. Up the block is a street market with venders selling lots of leather goods and other items daily.

  • Stayed: May 2013, traveled with family
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1  Thank Bonnie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

Great location, accomodating reception, breakfast was not included so don't know about it.
The room was very spacious and clean and bed was comfortable - but bit odd as it was divided into an entrance area and and upstairs area. Upstairs was the bed and bathroom. Suitcases clearly remained downstairs so that we had to bring up what we needed upstairs.

  • Stayed: April 2013, traveled as a couple
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2  Thank tani b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

I thought this being a Boscolo, and having a good experience in Rome we booked a night here in Florence, Like another reviewer we were given a damp smelly room, bitten by a mosqito during the night, and forced to bring up our bags up three flights of stairs. The check in was awful, no welcome, no eye contact, just a woman who looked like she couldn't be bothered, this was really a downer. Unfortunately check out was much the same. The staff are rude and unwelcoming. They make you wait, while they are forever looking at thier computers. There is so much better in Florence, I would look elsewhere.

Room Tip: dont stay here
  • Stayed: April 2013, traveled as a couple
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3  Thank cellrone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2013

Brilliant location, however that's where it ends! Had a "superior" room apparently, but halfway up the stairs to it there was a damp smell which got worse the closer you got, and the room itself. Had to have the windows open permanently to make it bearable. Reception staff extremely rude and unhelpful, and questions were answered with one word or a grunt.
Would definitely not stay again.

  • Stayed: April 2013
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1  Thank SLW0612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

This hotel has a graceful look to it. The rooms are spacious and overlook a lovely street with cafes and restaurants in it. It is close to the station and all major attractions.
The markets are close by and the shopping district is just around the corner. Great location.
Breakfast was lovely with a great variety to choose from.
The staff was pleasant and the rooms are clean.
This hotel is worth a look at if staying in florence.

Room Tip: Ask for a room with the street view so you can see the night life and people passing by
  • Stayed: April 2013, traveled as a couple
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Thank mrsgwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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