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“Was expecting more!”

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Plaza Lucchesi Hotel
Ranked #52 of 421 Hotels in Florence
Certificate of Excellence
Jackson, New Jersey
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Was expecting more!”
Reviewed July 31, 2013

My sister stayed at this hotel nine years ago and highly recommended it. I was completely disappointed. The location was not the greatest. The service was rude, they wouldn't even call a restaurant for us and make a reservation. The rooms were very small and the bathrooms were outdated. Another couple we traveled with came back to their room and the tub was turned on fully with the drain closed. The only thing that saved a huge mess was the safety near the top of the tub. They went to the lobby and asked what was going on and if anyone was in there room. The staff, including maintenance said no. As you could imagine, we were all freaked out. I would not stay here again and this was the worst of the four hotels I stayed in Italy.

Room Tip: Make sure you book a room with a view of the river. If you don't they will not upgrade you with...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bram79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,476 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (333)
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English first
New Jersey
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 23, 2013

This hotel, right on the Arno River, is what you think of when you think of Florence. Our room was decorated in gold and white, with 2 built-in closets with mirrored doors, a lovely bathroom (the bidet came with "delicate intimate" soap), and a small entry foyer. The foyer and bathroom had windows overlooking a courtyard, and the room itself had a large window (that actually opened) overlooking the back of the national Biblioteca, Santa Croce church, city rooftops and the distant hills and mountains. The room was large by European standards, and the kingsize bed was very comfortable. The location is close to the major sights but far away enough to avoid loud crowds. The breakfast buffet was excellent and the dining room itself was lovely, with great views of the river. There is also a large area right off the lobby with comfortable chairs and sofas for when you're exhausted from sightseeing.

Room Tip: We had a city view rather than river view (less expensive) and it was lovely. Ask for a superior roo...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Justinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 22, 2013

My Family and I were only in Florence for a few nights, but this was a great hotel and location. We had a Family room with two twin beds down stairs and a loft with a King. Our view of the river was beautiful, and our location to everything was perfect.
The breakfast each morning was very nice and the hotel staff were great as far as making sure you were taken care of. I recommend this hotel to anyone, whether traveling as a family or as couples.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tentrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
122 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 22, 2013

The Lucchesi is perfectly located on the Arno and close to bus stops for intercity travel. We walked to all the attractions (the Accademia, Ponte Vecchio, Uffizi, train station etc) or could catch a bus a few steps away. The front desk staff was more than helpful. Most spoke fluent English and made local calls for us to secure reservations, confirm transportation and find an address. Our room was delightfull, bright and roomier than some in Europe. It had a small tv which we didn't even turn on, a small frig in which were some complimentary bottles of water, slippers and free wi-fi. Out our window we had breath-taking views of the Duomo and San Croce. The room was clean and had nice bed and bathroom linens. The bathtub was pretty narrow and sloped sharply on the sides. We wondered how a large person would have managed, but it was fine for us. The breakfast buffet was spectacular and much better than we expected! The hotel is on a main street but our room was very quiet. All in all a terrific week long stay. Thanks for a lovely time Hotel Lucchesi!

Room Tip: Ask for a room on the back. Great views of the city, though front facing rooms face the river...als...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MerSamson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 18, 2013

We were expecting better! Really disappointed. We were shown to our room which was way in the back on the 1st floor, I thought I was back in college. The room looked nothing like the website or what our travel company led us to believe. Staff member asked "is this okay?" my response was you got to be kidding, as we looked at the huge bed in this tiny room, she slipped out the door and I could hear her running away. We went to the front desk to inquire about another room and was well that's what you booked, you or travel agent should have paid more. Received okay dinner recommendations.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NupeinUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 16, 2013

We loved staying at Plaza Lucchesi. The rooms were large, clean, airy, plenty natural light and the service was very attentive. The accommodations were great and the staff was very pleasant. Breakfast was definitely great and something to look forward to. We really liked the fact that the hotel was not smack in the middle of the busy areas but a very short walk away, it made it for something to look forward to after walking around Florence all day. Also, the hotel has bikes that you can take out if they are available, complimentary as was the wi-fi. We'd definitely recommend this hotel.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IdaL81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed July 12, 2013 via mobile

This hotel lived up to all the positive reviews I read before booking it. Did not disappoint one bit. Staff were very kind, friendly and helpful. Location off the river was excellent, with a fantastic view of the city from the bedroom. I would highly recommend this hotel. Would definitely visit again.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reef422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Plaza Lucchesi Hotel

Property: Plaza Lucchesi Hotel
Address: 38 Lungarno della Zecca Vecchia, 50122, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#34 Luxury Hotel in Florence
#38 Business Hotel in Florence
#41 Romantic Hotel in Florence
#42 Family Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Plaza Lucchesi Hotel 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Plaza Lucchesi Florence
Hotel Plaza Lucchesi

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