My sister stayed at this hotel nine years ago and highly recommended it. I was completely disappointed. The location was not the greatest. The service was rude, they wouldn't even call a restaurant for us and make a reservation. The rooms were very small and the bathrooms were outdated. Another couple we traveled with came back to their room and the tub was turned on fully with the drain closed. The only thing that saved a huge mess was the safety near the top of the tub. They went to the lobby and asked what was going on and if anyone was in there room. The staff, including maintenance said no. As you could imagine, we were all freaked out. I would not stay here again and this was the worst of the four hotels I stayed in Italy.
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- Also Known As:
- Plaza Lucchesi Florence
- Hotel Plaza Lucchesi