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“beautiful restored palace”

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Grand Hotel Baglioni Firenze
Ranked #103 of 411 Hotels in Florence
Certificate of Excellence
Reviewed October 31, 2012

Recently spent some time at the Grand Hotel Baglioni in Florence. It is a beautifully restored palace with easy access to the main train station. The location was close to the Plazza Del Duomo and the Cathedral of Santa Maria. Rooms were small but beautifully appointed. My room had a nice balcony with plants surrounding the red tile terrace. Shopping was nearby. The restaurant at the top of the hotel had a nice view of the city. Staff was very helpful. Free internet but I could only get it in the lobby.

  • Stayed: October 2012, traveled with friends
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Thank travelcrazy51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 31, 2012

Received a warm welcome at the Grand Hotel Baglioni where we were celebrating our golden wedding anniversary. We received an upgrade to a lovely room and were presented with a complimentary bottle of Prosecco. The location was perfect for visiting the sights of Florence, handy for the railway station to visit Pisa and easy to find. The Brunelleschi restaurant on the fifth floor has magnificent views of the Duomo and Bell Tower and the service provided by the staff was excellent. Breakfast was very good with a wide selection of both hot and cold food. We would recommend this hotel to anyone visiting Florence.

Room Tip: Booked through Citalia and got a free room upgrade. Room allocated was a junior suite on the third f...
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  • Stayed: October 2012, traveled as a couple
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Thank Ron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2012

Well situated near station and all the wonderful places that Florence has to offer. This hotel is popular with tourist coach groups due to the fact that it provides good access for the buses. So it can be very busy and crowded which tends to overwhelm individuals and couples. This meant that breakfast was rushed and the staff clearly flustered. Might add that the breakfast offerings did not reflect the high prices this hotel charges for its rooms however the views over the city are charming.

The first room we were taken to was very dark and depressing, largely due to the large, dark furnishings and a tiny window (4th floor, opposite lift). In addition, the minibar had someones previous nights leftovers still in it. Euwww. After a minor standoff with the reception staff we were finally moved the next day to a room with a larger window for the remainder of our stay, which was charming (3rd floor).

Our dinner at the hotels rooftop restaurant was unfortunately as disappointing as the breakfast and expensive, although, again, the view was wonderful.

In our opinion there are other other hotels a little further from the station, but would not be so popular with tour groups and thus less frantic.

Room Tip: 4th floor has small windows leaving rooms dark. Avoid being near the lift, it can get noisy.
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  • Stayed: September 2012, traveled as a couple
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Thank S F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2012

My husband and I spent 4 nights in this well-established hotel in the Santa Maria Novella area of Florence. We had a splendid room on the third floor looking towards the Santa Maria Novella Church, and enjoyed looking out on the bustling activity outside. The room had a huge tester bed - extremely comfortable - and the bathroom was well appointed, with luxurious toiletries. Towels and sheets were changed daily. Breakfast offered excellent choices, although these were exactly the same each day. Dinner menu was unchanged over the four days and it seemed this was permanent! We tried several selections and found the portions to be particularly generous, but not to our taste. The price, I feel, was expensive for the quality of cuisine, but Florence is an expensive city. Concierge staff were very helpful, but reception staff could be described as bordering on rude. Of the two lifts serving the five floors, one was out of order for half of our stay, and there was no sign of any repair being effected when we left. The situation of this hotel is ideal for a visit to Florence.

  • Stayed: October 2012, traveled as a couple
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Thank Nina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012

Loved this hotel primarily for its incredible location. Walking distance to the train (barely 2 blocks away), wonderful restaurants and shops & major sites (Duomo, Uffizi, Academia, Arno river).

Hotel lobby and rooms are old world charm with modern amenities. The only thing I did not like was not being able to control the temp of the room. We eventually opened the windows in order to have a cool breeze.

The breakfast that came w/the room is unparallelled. This is a full-scale breakfast with meats, cheeses, pastries, breakfast foods, fresh fruit, yoghurt, etc.

If we return to Florence, this is where we will stay.

  • Stayed: October 2012, traveled as a couple
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Thank safegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012

We had expected to stay in the very much closer to everything and refurbished and modernised Hotel Brunelleschi on our recent trip to Florence. (Funky modern Italian and European styling and look.) Unfortunately they were unable to accommodate us due to a water pipe incident, although this seems to have been a problem in the past and now I wonder if it may have been a question of over booking. We were relocated to the Baglioni.
The Baglioni is very large. The rooms we had were spacious enough but furnished in the very old fashioned heavy and dark furniture typical of old European Hotels. Our room was off a public conference room with very loud and squeaky flooring. The bed was 2 beds together and the hotel fittings were tired. The bathroom was ok with a hot and powerful enough shower, the toiletries were generic.
The tour buses were lined up outside so they seemed set up for a quick turn over.
On the plus side, the breakfast room was on the 5th floor and breakfast was certainly adequate. It had lovely views over the city main sites and the roof terrace was even better.
It was ok, but not what I had expected or paid for. (Check the rate differece via tripadvisor and you'll see what I mean.)
(For this holiday we had booked hotels of different styles and stars so as to have a variety of experiences.)

Stayed: October 2012, traveled with family
Thank MAD4711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

My wife and I stayed in this location for 2 nights while visiting Florence and we were pleasantly surprised..an old world hotel with beautiful and comfortable rooms....the location is wonderful to walk to the many sites, the employees were helpful and the breakfast was delicious... this hotel is just a beautiful way to take in this wonderful city

Stayed: October 2012, traveled with friends
Thank Eataroundwoburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Baglioni Firenze

Address: Piazza Dell'Unita' Italiana 6, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#65 Luxury Hotel in Florence
#71 Family Hotel in Florence
#78 Business Hotel in Florence
#142 Romantic Hotel in Florence
Price Range: $145 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Baglioni Firenze 4*
Number of rooms: 192
Official Description (provided by the hotel):
Stylish Hotel set in converted palace, located downtown, near Conference Center & tourist attractions. ... more   less 
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Also Known As:
Grand Hotel Florence

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