Montebello Splendid claims to be a 5-star hotel but actually they are all over the place, the service is poor, the food at the restaurant is pretty average, the last night of our stay the A/C was not working, and to top it up.. they lost our bags, putting in somebody's else car ALL our stuff, obviously that almost ruined our trip.. having to wait for the guests to come back to the hotel because for sure they had no idea of the problem. Overall, very disappointing experience, NOT something I would recommend.
- Official Description (provided by the hotel):
- An old villa from 19th Century with private garden located in the lively heart of Florence and transformed into a boutique 5 stars hotel full of charm and warm atmosphere, according to the neoclassical Florentine tradition. All rooms are elegantly designed and decorated differently but all equipped with the most up-to-date comforts. In a few step from the hotel you can easily reach all the most important attraction of Florence. Capriccio restaurant is the gourmet option for hotel guests to experience greta italian food in a very relaxing enveiroment. ... more less
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- Also Known As:
- Montebello Splendid Florence
- Montebello Splendid Hotel Florence