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“We love the Montebello Splendid!” 5 of 5 bubbles
Review of Hotel Montebello Splendid

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Hotel Montebello Splendid
Ranked #123 of 422 Hotels in Florence
Certificate of Excellence
Saint Louis, Missouri
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“We love the Montebello Splendid!”
5 of 5 bubbles Reviewed February 3, 2013

This was our second long (4-6 day) stay at the Montebello Splendid. The hotel is beautiful, staff helpful with requests, but not omni-presently hovering as in some 5 star hotels. (Some have mentioned the staff as being unfriendly, but this may be because you have plastic room keys and the reception desk is slightly blocked from the door. They responded beautifully to all requests.)

The hotel couldn't be more comfortable, clean, with great beds, lovely junior suites.
Breakfasts are overpriced at 23 Euros (this is typical of higher end hotels in Italy and France) and mediocre. They were included in our pricing, otherwise we would have eaten out. Much as we love the hotel, the location is a quick 25 minute walk from the Duomo and through a couple of streets where I didn't want to wear good jewelry. We might stay elsewhere next time only because of the distance from all we typically do in Florence.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MarthaGrace51816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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787 reviews from our community

Traveler rating
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    68
    30
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 24, 2013

This is our favorite hotel in Italy! An incredible attentive staff, beautiful rooms and suites.
The hotel is two minutes from the US Embassy along the river in a magnificent neighborhood.
The restaurant cuisine is five stars in a an elegant setting. We look forward to our stay every year.
Owner and GM are at the front desk everyday.
See you in the summer,
Russell and Diana
Naples, Florida

Room Tip: Ask for Gabriel
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ItalyFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontebelloSplendid, General Manager at Hotel Montebello Splendid, responded to this review, January 29, 2013
Dear Russel and Diana,
Thank you very much for your great review about your stay at Montebello Splendid. It’s always a pleasure to welcome you back to Florence and we all are waiting for your next trip.
We are always very excited when we can offer our services to nice people as you with whom we can always have a very nice cultural exchange and pleasant conversations.
All the best from the whole staff and see you soon.

Sincerely,

Riccardo Fracassi
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Armonk, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed January 24, 2013

Nice hotel. Not 5 Stars.
If Westin is 5, then this is 4
Hotel staff was fine, but not 5 star
However- The price makes a difference. There is value.
Other 5 star hotels were twice the amount.
I would not tell someone not to stay there. If your looking for real 5 star level
then go with Westin if u can afford
Otherwise this hotel is value

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Frookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontebelloSplendid, General Manager at Hotel Montebello Splendid, responded to this review, January 29, 2013
Dear Frookie
Thank you very much for staying with us and for the nice words about our hotel. I read carefully your point of view and I’m glad you well appreciated the value for money of the Montebello Splendid, a family owned independent hotel. Our hotel is a boutique hotel with an home-like style which is very different from what you can find in the big hotel chain you mentioned which is exactly 3 times bigger and structured than us. Our room rates and F&B rates are usually 30-50% more convenient compared to other 5 stars hotel. Despite that we are committed to offer very nice and clean luxury rooms and friendly and flexible service. We are glad to welcome and assist tourist during the whole stay in Florence and let them feel comfortable with no dress code or too much formalities.
I’m sorry you didn’t like the philosophy of our hotel, but of course I would be very glad to welcome you back and do my best to let you experience the best of Florence.
Sincerely,

Riccardo Fracassi
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Croydon, United Kingdom
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed December 10, 2012

We were here at the end of November. The hotel is clean, spacious and well appointed with a short walk to the main attractions. The staff were friendly and we had no complaints regarding service. Whilst we didn't eat in the al a carte restaurant, which was expensive, we had breakfasts there; the choice was good although the cooked breakfast was limited and the same each day. The evening turn down service was a nice touch, the mini bar in the room very expensive and the tea and coffee not replenished throughout our stay.

Room Tip: We were in a double overlooking the balcony. The shutters meant we were not awoken early as the cour...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Julia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 9, 2012

The hotel is very big with place to walk. Restuarant seats outside and a cute patio to smoke and sit and enjoy the view. The rooms are spacious, elegant and beautiful. The staff was very nice and pleasant. A little far from the center, about 10 minute walk but still superb location! I would recommend this to a friend and everyone travelling to Florence!

  • Stayed November 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Erickaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 2, 2012

I stayed here back in March, and was so impressed, that I made it my base for the week my son and I returned to Florence during Thanksgiving Week. Didn't disappoint. The service was excellent and the property, impeccable. My son forgot his passport in the room when we took an overnight trip to Rome, and the staff at the Montebello Splendid made sure that the copy they had on file was faxed to our hotel in Rome so that we could check in. Lesson learned, never leave a passport behind if you plan to check into another hotel during your stay! Such a great hotel, and I won't hesitate to stay here again when we return to Florence later this year. It is a short distance from the city center, but perfect to make you explore the less traveled streets on the way to the normal attractions, and the walk along the Arno makes it worthwhile. Excellent property.

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AndrewKnox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Montebello Splendid

Property: Hotel Montebello Splendid
Address: Via Giuseppe Garibaldi 14, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#67 Business Hotel in Florence
#71 Luxury Hotel in Florence
#78 Family Hotel in Florence
#92 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Montebello Splendid 5*
Number of rooms: 60
Official Description (provided by the hotel):
An old villa from 19th Century with private garden located in the lively heart of Florence and transformed into a boutique 5 stars hotel full of charm and warm atmosphere, according to the neoclassical Florentine tradition. All rooms are elegantly designed and decorated differently but all equipped with the most up-to-date comforts. In a few step from the hotel you can easily reach all the most important attraction of Florence. Capriccio restaurant is the gourmet option for hotel guests to experience greta italian food in a very relaxing enveiroment. ... more   less 
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Also Known As:
Montebello Splendid Florence
Montebello Splendid Hotel Florence

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