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All reviews train station great location city view other cities walking distance breakfast buffet clean rooms main attractions easy access recommend this hotel by foot quiet room comfortable hotel would stay again hotel is located great place to stay santa maria novella
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33 - 38 of 1,104 reviews
Reviewed 3 weeks ago

The hotel is in front on the train station, very close to all main attractions in Florence. Nice decor, clean and with good room sizes considering European standards. A little bit noise due to the train station proximity.

Room tip: Ask for a room with city view, high floor.
Date of stay: September 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Erica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelatManager, Direttore at c-hotels Ambasciatori, responded to this reviewResponded 3 weeks ago

Dear Erica,
thank you for choosing the Ambasciatori Hotel and for having appreciated our cleanliness the comfort of our rooms and the strategic position.
Thank you also for your valuable suggestions that will help us improve.
Hoping to welcome you again in the future, we wish you a good evening.
Yours sincerely.
Daniele Bardelli - Resident manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We stayed here for 7 nights and overall was a great hotel. Good location as we had many day tours booked And we had to meet on the other side of the station. It is also a very easy walk into the main part of town and most of the attractions. Our room was nice - quite spacious and comfortable. We had a few drinks in the bar but otherwise did not eat at the hotel. Guido checked us in and he was very charming. All the staff we dealt with were friendly and helpful. The soundproofing for outside noise was excellent - could hardly hear anything if the window was closed even though we were overlooking the street and train station. The only complaint I would have is that you could often hear the other guests upstairs and nearby. One night we had someone screaming next door for a long time. The next few nights there was a lot of yelling from the same room - I don’t suppose hotel management can really tell people to be quiet. Other than that no issues at all.

Room tip: Go for the top floor so you don’t hear the guests above you!
Date of stay: September 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank parrotheadgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelatManager, Direttore at c-hotels Ambasciatori, responded to this reviewResponded 3 weeks ago

Dear Customer,
Thank you for taking the time to review your experience at Hotel Ambasciatori. We are happy that you enjoyed our convenient location, the comfort of our rooms and the courtesy of our staff.
Hoping to welcome you again in the future, we wish you a happy day.
Yours sincerely.
Daniele Bardelli - Resident manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Great hotel and location within the city. Staff were amazing and friendly and very helpful. Room was great as there was a sitting area within room and room was spacious enough to not feel crowded with plenty of storage space.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank sportToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelatManager, Direttore at c-hotels Ambasciatori, responded to this reviewResponded 3 weeks ago

Dear Customer,
Thank you for taking the time to review your experience at Hotel Ambasciatori. We are happy that you enjoyed our convenient location, the comfort of our rooms and the courtesy of our staff.
Hoping to welcome you again in the future, we wish you a happy day.
Yours sincerely.
Daniele Bardelli - Resident manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We stayed for 3 nights. Fantastic location easy access to train which is a huge plus when traveling with luggage. Breakfast was the best out of the 4 hotels that we stayed at. I would recommend to friends. Thank you

Room tip: Choose the slightly larger room with the couch it’s worth it.
Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Shelly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelatManager, Direttore at c-hotels Ambasciatori, responded to this reviewResponded 4 weeks ago

Dear Shelly,
a sincere thanks for having chosen the Ambasciatori Hotel for your Florentine stay and for having devoted your time to reviewing your experience. We are pleased that you enjoyed our strategic position and our other services and in particular the rich breakfast.
We hope to welcome you on your new trip to Florence.
Yours sincerely.
Daniele Bardelli - Resident manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The hotel is in a great location, right across the street from the train station. The staff were excellent and the rooms were very good. Breakfast was included and was quite the variety of food. I would stay there again!

Date of stay: September 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelatManager, Direttore at c-hotels Ambasciatori, responded to this reviewResponded 4 weeks ago

Dear Mr. George,
we are pleased that his experience at the Hotel Ambasciatori was to his liking also thanks to the convenient location and quality of our breakfast.
We hope to be able to welcome you again, we send you our warm greetings.
Daniele Bardelli - Resident manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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