I'll start with the positives- this hotel was in an excellent location. It is literally opposite the train station which was very convenient and all attractions in Florence were within walking distance. Breakfast was included, staff were helpful and a 20% off voucher for the delicious fish restaurant next door was included.
My main issue was that this hotel is a part of a group- 'C hotels'. The hotel Diplomat is next door. I chose the Ambasciatori carefully- it was slightly more expensive than the Diplomat but looked nicer from tripadvisor reviews (recently refurbished). Sadly, our room looked quite old and tired, with a garish red carpet- not what I'd seen online! We discovered the next day that the hotels are actually linked and we'd been put in the Diplomat (we had got a bit lost looking for the room!). We didn't complain, we didn't have time. But I was very annoyed that I'd paid for the Ambasciatori and been given the Diplomat! So my advice would be to book whichever is cheaper, or check the room is in the hotel you want before getting settled in.
- Official Description (provided by the hotel):
- Created by us, dedicated to you!!!!This hotel was established to be one of our most exclusive locations.Its peculiarity is to successfully match our customers’ need of family warmth and luxurious comfort. We will be able to surprise you with our especially tailored services made for dynamic and particularly demanding customers by welcoming you in our warm and comfortable location. Here nothing is done by chance: rooms and services are studied in the least details to create the perfect scenario for your holidays.And you will fill this picture with your presence in: Our elegantly furnished rooms are made to provide emotions without invading your space. In fact guests and accommodation must be for us on the same wavelength. Our bright and refined rooms are in first place to make your staying an unforgettable experience.The Hall - Our refined and fashionable hall is the symbol of a modern customer-centred hotel project, especially designed for the people living in it. ... more less
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- Also Known As:
- Ambasciatori Hotel Florence