Florence came alive for us in June 2012 as a result of the knowledge, passion and expertise of our tour guide Laura Berti, a native of Florence. Laura's enthusiasm and understanding of so many aspects of her city gave us glimpses of life––past and present -- which made for an exceptionally personalized and fact-filled tour.
Our group of 14 was especially demanding and diverse; Laura's patience and "magical skills" charmed even the most cantankerous of visitors. She delighted us all with special glimpses and insights of Florence and life in Italy, engaging both return- and first-time visitors. She clearly loves her job, and everyone benefits from that.
After the group tour, my husband and I made a sure to book Laura for a tour for just the two of us a few days later -- which we will never forget. Laura created a customized tour for our interests and time. Her language skills, voice, and personal style set her apart from other "good to excellent" tour experiences.
I am planning a return trip to Florence (in October 2012) solely to experience more of Italy through Laura's eyes. Art, architecture, history, pop culture, design, food… her knowledge and easy style of sharing the information made for two of the top-five travel days we have experienced during our many years of travel.
Ms Berti left everyone excited to learn and see more; she is a skilled guide and a most excellent ambassador of Italy.
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