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“Good Location for a city trip.”

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Hotel Atlantic Palace
Ranked #137 of 421 Hotels in Florence
Stuttgart
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good Location for a city trip.”
Reviewed September 3, 2013

Location ist perfect for sightseeing Florence. Duomo ist 10 min. by feet. Staff was friendly and helpful, especially the woman at the reception. She gave us a lot of helpful information and was very patient. Breakfast is good for italian standards only the coffee was not amazing.
The room was quite spacious and clean. The bathroom was quite new. As the trip was a special offer it was very good value for money!

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lt.Karotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,103 reviews from our community

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Bangkok
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 2, 2013

Bed isn't comfortable. Breakfast is average. Close to train station and about 10mins walk to duomo. Reception is nice but always a lot of people have to wait. I think it's expensive for the comfort you get in the room

  • Stayed September 2013
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank mooktaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taupo, New Zealand
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 30, 2013

We stayed in Hotel Atlantic Palace in Florence last year (2012). The Hotel is very close to the train station and just around the corner from the famous leather markets. My Husband and I booked a suite,as it was our first trip to Florence we decided to splurge. Our room was above a street with a very noisy bar/ restaurant underneath . The bed was like sleeping on the floor...we have had hard beds in Italy before but this was the worst. Also the lights in the bathroom did not work and the "spa bath" was also out of action. I must admit that when we asked at reception if they could fix these problems a man was grudgingly sent up right away but could only fix the light bulbs.
The breakfast was typical Italian hotel food.
Apart from these problems the Hotel was an ok place and most of the staff were good.
Florence more than made up for these things. Everyone we en-counted in this city was cheerful and welcoming.

Room Tip: Dont pay to stay in a Suite...try an ordinary room.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paula s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 23, 2013

Went with a party of 12 people and the hotel was very accommodating with all our different room needs, different arrival times and departures. They kept us all together and was very helpful in every way and with all our questions and requests. The staff was excellent. The hotel was clean and some rooms had more modern bathroom facilities but on the whole it was very comfortable for a great price. The location can't be better. It was walking distance to all the attractions and restaurants. Stay at the top floor if you don't want to hear the plumbing otherwise it was quiet and breakfast was a nice touch.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Giang N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APM-GUESTSRELATION, Responsabile relazioni con la clientela at Hotel Atlantic Palace, responded to this review, August 25, 2013
Dear Customer, thank you on behalf of myself and of the property, for the kind words that you wrote on this site and we hope to have you again as soon as our honored guest.

Diego
(Responsable for relations with guests)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 21, 2013

The location of the hotel is superb. It's near the train station and it's near shopping areas. The hotel is pretty much close to everything. The breakfast has a nice variety, I love their croissant. The staffs are wonderful. They always eagerly willing to help, always smiling and very friendly. When I tried to go to outlet and was looking for my options (since the travel price is expensive), they even write down a list of bus schedule for cheaper option. Also when my friend was sick in the middle of the night, they help us arranging to the hospital, and even checking up on us when we came back from the hospital. Let me tell you, getting sick in the a different country while on vacation is a very scary experience. So getting helped like that is very comforting. The only thing that bug me is that the WiFi inside the room is kind of slow. Other than that, I am very happy with the hotel and I will definitely come back to stay in this hotel when I go to Florence again.

Room Tip: We got the room in the corner, I think it's a bit bigger than their other rooms
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank w1w1n5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 16, 2013

The hotel was very close to the train station and the markets, it was very easy to find all the main sights from the hotel also. The staff were very friendly and very nice and helpful. Breakfast was the same everyday but very nice. The bed was so comfortable I wanted to take it home. The room was nice. I would stay there again. The staff were helpful booking tickets for museums and getting taxis for us.

Room Tip: we had booked a double bed by mistake as we were two friends travelling together and they did move u...
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APM-GUESTSRELATION, Responsabile relazioni con la clientela at Hotel Atlantic Palace, responded to this review, August 25, 2013
Dear Customer, thank you for the positive comment which makes happy all the staff in the structure. We would like to be able to welcome you again soon and we wish you a happy continuation

Diego
(responsable for relations with guests)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 5, 2013

Very cute and cozy hotel. We stayed here last year in August. Even though it was on the main street we slept like bats. And I loved that it was on the main street. There were more things available for us. Very nice staff and very clean hotel. Our room was very cute. I loved the old vintage feel to it. I would stay here again if I were to be back in Florence.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chayoroxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
APM-GUESTSRELATION, Responsabile relazioni con la clientela at Hotel Atlantic Palace, responded to this review, August 6, 2013
Dear Customer,

Thank you for the positive comment which makes happy all the staff in the structure. We would like to be able to welcome you again soon and we wish you a happy continuation

Best regards

Diego
(responsable for relations with guests)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Atlantic Palace

Property: Hotel Atlantic Palace
Address: Via Nazionale 12, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#80 Luxury Hotel in Florence
#129 Romantic Hotel in Florence
#140 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Atlantic Palace 4*
Number of rooms: 68
Official Description (provided by the hotel):
The Atlantic Palace Hotel is an ancient palace built at the beginning of the XVII century, located in the very city centre. Our hotel in Florence is close to the Duomo, to Santa Maria Novella railway station, to the Expo Centre, and 200 metres away from the "Fortezza da Basso". The rooms are furnished in florentine style, and are equipped with all modern comforts and have been recently renovated as the common areas of the hotel. ... more   less 
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Also Known As:
Atlantic Palace Florence
Atlantic Palace Hotel Florence

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