When you read certain bad reviews people posts on Tripadvisor we are always weary what to believe. Anyway we took the plunge and booked Byron Hotel in Florence. The reason being the location, just 3 minutes to the bus and train station. I am not saying this is a 5 star hotel. If I wanted 5 star we would have paid through the nose.The hotel is very reasonable priced, comfortable. and served the purpose we wanted it for. Enjoying and touring Tuscany and coming to a warm and clean room to rest our heads. The staff were not friendly at all. It is enough to say that that one of the receptionists used to watch telly in the sitting room and takes control of the 'remote' so that he could watch football never mind that we were watching !!!!!!!! But I have to mention one of the receptionist ALBERT from ALBANIA. Albert makes Byron hotel more enjoyable. His lovely smile, and his greetings made anybody welcome. When we had toured so much and got stuck to where to go. Albert gave us ideas about remote places not much frequented by tourists. These suggestions were of great help, he even found out for us buses and trains time tables. So once again thanks ALbert.... from all the group from Malta. You have made our day more enjoyable. Anyone staying at Byron ask for ALBERT. The management should be proud of this employee. One suggestion to the owners of this hotel a toaster in the dinning room for breakfast would make coming down for breakfast more welcoming.... The smell of toast will sure warm your heart.
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- Also Known As:
- Byron Hotel Florence