We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Lock in the lowest price from these sites
Booking.com
$104
View deal
Expedia.com$136
Hotels.com$136
Priceline$119
Official Website$118
eDreams$104
Travelocity$136
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,852)
Filter reviews
1,852 results
Traveler rating
1,175
562
76
23
16
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
1,175
562
76
23
16
Show reviews that mention
All reviews arno river ponte vecchio within walking distance very nice hotel train station cappuccino
Selected filters
Filter
Updating list...
31 - 36 of 1,852 reviews
Reviewed September 13, 2019

Hotel Berchielli is an outstanding hotel and we thoroughly enjoyed our stay there. The location of the hotel is perfection - It is within walking distance of almost everything and the views from the room are outstanding!

During our stay there, the housekeeping accidentally wrapped up our stuffed animal in the dirty sheets. The staff at Berchielli immediately began the search for the stuffed animal, which was found! They FedExed the stuffed toy back to our house in the USA. The package was delivered to our house before we even got home. I am so appreciative to all the staff at Berchielli!

Also, be sure to ask the front desk for restaurant recommendations. They were able to make dinner reservations for us at some amazing restaurants that we otherwise would not have come across ourselves!

Thank you so much for an amazing stay!

Room tip: I requested a room with a view, and the hotel outdid themselves! We had a room with a view of the Ponte Vecchio!
Date of stay: September 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank lindgrea
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded September 17, 2019

Dear Guests,
thank you very much for your wonderful and detailed comment!

We were so upset when you reported that your stuffed animal was missing as we immediately thought that it might have been, by mistake, wrapped in the sheets.

The search with the help of our laundry Company was precious and we were very pleased to ship it to you.

Hoping to welcome you again in the future.

Kind regards.
Massimo Fraus
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2019

Stayed here as the first stop on our Tuscany and Cinque Terre holiday. We were upgraded to a River view which was a nice room with a lovely view. Hotel in good location we have no complaints - all clean and decent breakfast. Staff helpful and we were happy here for our three days

Date of stay: August 2019
    • Rooms
    • Cleanliness
    • Service
3  Thank 524ANON
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded September 17, 2019

Dear Guests,
It is nice to know that you fully enjoyed your stay in our Hotel Berchielli.

Kind regards.

Massimo Fraus
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2019

It really is in a perfect location - right on the river, between Ponte Vecchio and Ponte Santa Trinita (the two bridges where people gather to watch the sunset). There are very many shops, restaurants, cafes and bars in the neighbouring streets, and most sightseeing attractions are a short walk away.

Our room was spacious and comfortable, and perfectly clean. It had a safe and a fridge; a notice in the lift stated that tea & coffeemaking facilities were available on request. Top marks from me for the big bath towels! The bed was comfortable; personally I prefer pillows that are a little plumper, but I managed just fine.

Every single member of staff that we spoke to was pleasant, friendly and helpful, and yes, I had my name written in my cappuccino at breakfast - such a lovely, personal touch. The breakfast buffet was excellent, and I was pleased to see fresh fruit available every morning.

I would definitely recommend this hotel, and would use it again if I return to the city.

Date of stay: August 2019
    • Value
    • Location
    • Service
Thank sometimesong
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded September 9, 2019

Dear Guests,
we are happy to read that you had a wonderful stay in our hotel Berchielli and liked your room, the full buffet breakfast and the service our staff offered.

Hoping to welcome you in the future.

Kind regards.
Massimo Fraus
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2019

Loved this hotel not only for the service but the location was perfect for all that Florence had to offer.

The staff were friendly and helpful.The room was clean with comfortable beds and great noise free air conditioning that was set at the perfect temperature. We had a shower room that suited us and as you would expect it was well stocked with the required toiletries. There was a mini bar, safe and a fridge in the room as well as free wifi throughout the hotel.

Our tariff included the buffet style breakfast and although it was the same every morning the quality was good and there was plenty of variation which made it enjoyable.

As mentioned the hotel is in the perfect location for the City. All attractions are walkable, if some are a little uphill. You are a ten minute walk from the central rail station, that offers great services to places such as Pisa, Bologna and Siena if you want to explore other parts of the area.

A really good hotel that met our requirements for the perfect break and would definitely use again.

Room tip: Take a room on the upper floors
Date of stay: August 2019
    • Value
    • Service
Thank John W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded September 9, 2019

Dear Guests,
thank you for taking the time to write such a wonderful and detailed comment!

It is encouraging to read that our staff was friendly and helpful as usual and that your liked your room as well as the cleanliness as this is always at the top of our attention.

Looking forward to the pleasure of welcoming you again.

Kind regards.
Massimo Fraus
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2019 via mobile

Lovely location perfect walking distance for everything to see and do in Florence. The hotel has character and the staff are friendly and helpful. A special mention to Claudio in the bar who made our stay even better. Anything we asked for he got us straight away and sorted our breakfast boxes out for the following morning as we had an early start. He was very friendly and chatted to us all making us feel very welcome.The rooms have everything you need and you can request tea/coffee making facilities in your room. Breakfast was okay not much on the hot selection but suited our needs. Perfect stay thank you

Date of stay: September 2019
Trip type: Traveled with friends
1  Thank lisaperks1970
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Niclor08, Direttore at Hotel Berchielli, responded to this reviewResponded September 4, 2019

Dear Guests,
thank you for posting your comment.

We are pleased you had a very nice stay in our Hotel Berchielli and will pass your compliments to Claudio.

Kind regards.

Massimo Fraus
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews