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“Enjoyable stay in a classical palace setting”
Review of Hotel Monna Lisa

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Hotel Monna Lisa
Ranked #90 of 410 Hotels in Florence
Certificate of Excellence
Reviewed January 20, 2014 via mobile

Spent 4 nights at this hotel filled with friendly staff and an entertaining bar man.

Got a special offer of 4 nights for the price of 3 including breakfast each morning. The room was a standard double however this had a large full length balcony overlooking the courtyard with double doors from the room. Furnishings are all classical with modern conveniences mixed in (fridge, phone, tv etc.).

The location is amazing - 10 minute's walk from the Duomo and Sante Croce. Also has some of the best restaurants rated on here within a 15 minute walking radius.

Gave this 4 stars instead of 5 due to the following:

No wifi in the rooms, only communal areas.
Bathroom slightly tired and needed a new shower screen (ours leaked)

In summary, if you want a good classical hotel in a prime location and a warm welcome, then look no further than here.

Stayed: January 2014, traveled with friends
2  Thank Nick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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490 - 496 of 1,212 reviews

Reviewed January 11, 2014

Beautiful hotel inside and out! The staff is friendly, breakfast is delicious (with the option of a personal cappuccino), and spacious room that housed a jet tub. It was a wonderful experience having Monna Lisa a part of our honeymoon. We would love to return!! Buona sera.

  • Stayed: October 2013, traveled as a couple
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1  Thank Amoni M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2014

We stayed at this Hotel for eights nights and every day was enjoyable, the Staff were attentive and nothing was too much bother, the Barman was one the great characters that also made our stay so great. The rooms though on the small size, were adequate and very clean. Nothing but good things to say about this hotel.

  • Stayed: January 2014, traveled as a couple
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3  Thank PAUL H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this reviewResponded February 1, 2014

Dear Guest

Thank you so much for publishing your positive review!

We appreciate your kind comments, and are delighted to read that you have only good thoughts about us.

We hope to welcome you back soon and until then, we send you our best regards from Florence. 

Hotel Monna Lisa****

The Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2014 via mobile

The staff were extremely helpful and booked some tours for us during our stay, our room was gorgeous and very clean. Breakfast was very poor . There is no wifi in the hotel and in the rooms. It is 15€ for 24 hour wifi in bedrooms. The bar was non existent . It's almost a very good hotel

Stayed: December 2013
1  Thank Katchfitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this reviewResponded February 1, 2014
Google Translation

Cher client merci beaucoup pour votre commentaire

Bons clients comme vous sont toujours les bienvenus

A bientôt

Cordialement,

Hotel Monna Lisa****

Le Directeur

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Reviewed January 1, 2014

Really enjoyed our stay at this hotel. It was full of character and quirkiness - lots of interesting artefacts. The garden was lovely, we were able to sit outside for drinks & snacks. The barman was fantastic, couldn't do enough for you and had a great sense of humour. Bedroom was very comfortable, if a little dark and the bathroom could do with updating.

Very convenient location, 5-10 minutes walk from the main sites. Breakfast was good. Would highly recommend if you like something a little different.

  • Stayed: April 2013, traveled as a couple
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1  Thank GillyGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this reviewResponded February 1, 2014

''Grazie'' for the wonderful words you spent about the Monna Lisa Hotel and, me and all the Staff and especially the Barman have a wider smile now!

We look forward to welcoming you back to Florence.

With my best regards,

Hotel Monna Lisa****

The Manager

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Reviewed December 4, 2013

I have just returned from a 4 night stay in Florence at this hotel with my mum and would really recommend it. The staff are charming and helpful, the room comfortable and the small bar inviting and friendly. The hotel is perfectly positioned about a 5 minute walk from the Duomo and with good restaurants a short walk away - I particularly recommend La Giostra for a special treat. A converted convent with a pretty courtyard, the Monna Lisa is not the place to stay if you want über modern, glitzy decor but what you do get is a real experience of Florence with friendly staff and I would definitely stay there again.

  • Stayed: November 2013, traveled with family
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Thank SarahFlo2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2013

In this hotel I liked very much the common areas (very warm and elegants) the room (even if in the first one I had heater was not working) and the general atmosphere. About the staff professional people but for my idea of accomodation, too much "cold". The breakfast is in a great location, not too many things to eat but pastries are really delicious. But what I will never forget about this hotel is the barman in charge also for room service : positive, smiling and proactive person that after an hard day of work can let you smiling with his professional and warm way to propose what to drink and what to eat.

Room Tip: wifi is free in all common areas and to be paid in other rooms. In room 27 you get free wifi in room...
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  • Stayed: December 2013, traveled on business
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Thank teresabattista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Monna Lisa

Address: Borgo Pinti 27, 50121, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#55 Luxury Hotel in Florence
#60 Family Hotel in Florence
#64 Romantic Hotel in Florence
#64 Business Hotel in Florence
Price Range: $110 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Monna Lisa 4*
Number of rooms: 30
Official Description (provided by the hotel):
Charming Ornate Hotel featuring original works of art, occupying two floors of a 14th-century Palace near the Duomo. ... more   less 
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Also Known As:
Monna Lisa Florence
Monna Lisa Hotel

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