We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Paradise in the city” 5 of 5 bubbles
Review of Hotel Monna Lisa

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
Hotel Monna Lisa
Ranked #79 of 421 Hotels in Florence
Certificate of Excellence
Rome
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Paradise in the city”
5 of 5 bubbles Reviewed April 18, 2013

I just returned from 2 nights at this hotel, accompanied by Roman husband and my brother and sister-in-law from the States. During an earlier visit to Florence we had passed by this hotel and were curious as it is located in a beautiful palazzo on a small street (Borgo Pinti) close to all of the attractions that Florence has to offer. We were not disappointed. Lovely 18th century furnishing, beautiful court garden and decent sized rooms. The staff were friendly and helpful. The breakfast good. We had a room with a balcony overlooking the garden. We were lucky as Spring had arrived. What made this hotel special were the guests: a good violinist who practiced each day and a budding conductor of music who read his libretto in the garden and practiced his conducting moves with great passion. You know you are in a city of arts thanks to the intriguing guests. Price was reasonable for a 4 star hotel. Will definitely stay here during our next visit to Florence.

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Georgia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,131 reviews from our community

Traveler rating
    560
    371
    108
    51
    41
See reviews for
229
512
67
54
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Wales
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed April 12, 2013

I must agree with the recent positive reviews of this hotel. How lovely to get away from the standard modern 4 & 5 star hotels and stay somewhere steeped in history.Concierge was really helpful - get him to organise the tickets to visit the Uffizi etc. to save the tedium of waiting in long queues.
Lovely, friendly small restaurants near by - try Trattoria Accadi and Trattoria Toscana for unpretentious good food.
Easy to walk everywhere and lovely to be able to sit out or in the bar when you want to relax.
Visit the indoor market in the morning (closes at 14.00) if you are a 'foodie'. if you are there soon don't miss the amazing Salvador Dali exhibition (and very quiet compared to some of the more well known attractions).

Room Tip: Try to get some idea of the rooms available from the photos on this web site. We had a really spacio...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Eluned D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, Wales
Level Contributor
95 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed April 9, 2013

We stayed here last July (2012) but I just never got round to writing a review! It was a 5 day trip with my partner and parents. We were staying in the rear building - across the garden from the main building.

Overall I think the Monna Lisa is really lovely. We didn't have any problem with the staff on reception. We had an incident with a lost room key and so dealt with them quite a bit. The main building is fascinating with something to look at in every single nook and cranny. The communal areas are lovely and cool and a welcome escape from the heat outside (and it was 38 degrees when we were there in July). The breakfast is served in the dining room overlooking the garden and if you're lucky you can sit at one of the terrace tables (which is a covered area - open on one side into the garden itself). This area is also the bar in the evening. A couple of times we were around the hotel at lunch time so we stopped at the nearby - excellent - deli and ate our lunch in the hotel's pretty little courtyard garden.

The hotel is in a brilliant location for walking to the main tourist attractions and restaurants/deli's etc. When we stayed at the hotel a certain famous 'curvy' cook was staying at the same time with her film crew - using it as a base for a her recent BBC Two Italian cooking series. That was a bit exciting! We figured if it was good enough for her it was good enough for us ha ha! To be honest the only reason I give it 4 and not 5 is because our room was incredibly dark. The windows are high up and small in that part of the old rear building and we felt like we needed to put the lights on all the time. Coupled with its deep dark red walls it was a bit oppressive and 'cave like'. My parents room on the other hand (decorated in a lovely yellow gold) was light and bright and cheerful. So I guess its the luck of the draw. Nothing wrong with the rooms otherwise, or bathrooms, or communal areas. All nice and clean and tidy. I know you don't spend much time in your room on the whole (when you're on hols) but our room was so dark it was a struggle to get your make up on tidy in the morning!

I'd definitely recommend this hotel to anyone planning a trip to Florence and I'd definitely return myself.

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hasta_luego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
galway
2 reviews
5 of 5 bubbles Reviewed April 4, 2013

We stayed ( 2 of us) at The Monna Lisa for 5 nights from 28th March - to - 2nd April , 2013
and thoroughy enjoyed our stay . It was our first trip to Florence and we were thrilled with our Hotel choice and would advise anyone going to Florence to look no further !

The Hotel itself is an old Building full of character and charm, beautiful old
paintings, sculptures and antiques and a beautiful breakfast room looking out onto the
lovely garden. The location is unbeatable - a few minutes walk ( literally) to the Duomo which is the center of Florence and from where you can walk in minutes to all the main Piazza's.

We stayed in Room No. 45 and it wasn't v big but perfectly fine for the two of us - furnished in typical style with Damask on walls , curtains and bedspreads.Excellent shower and jacuzzi bath.

Breakfast Buffet was lovely with Easter eggs thrown in for Easter every morning - Staff were v.
friendly and as for Vincenzo , Bar Manager and all round entertainer = A delight ! Thanks Vincenzo for the lovely evenings in the Bar - you really added to our stay !

Also a wonderful restaurant a few yards down the street opposite called " La Giustro" - buzzing every night and reviewed over the years by Cosmo, Tatler etc. with rave reviews.

I Will most definitely be going back to The Monna Lisa and Highly recommend it to all.

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank helinga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed March 31, 2013

We loved everything about our stay. My room, on the ground floor off the main lobby and facing the courtyard, was quiet and comfortable. The staff is well-informed, friendly and helpful, and the amiable bartender Vincenzo is a hit with everyone, we loved the antiques and quirky wall art, and beds were extremely comfortable. The single standard rooms and bathrooms were spacious and reasonably priced,

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PegMNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bluffton, South Carolina
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 29, 2013

We chose this location after many other visits to Florence . It is close to everything but quiet and the charm is hard to top in Florence We were celebrating a special anniversary. The staff made it even more special, their excellent service and friendliness we felt right at home.The hotel retains it's old world elegance, with a touch of whimsy. Beautiful garden area,comfortable breakfast room,with a bar not to be missed. Will. Stay there next visit and will recommend to all.

Room Tip: If you have trouble with steps ask for a room first floor or near the elevator.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elaine46775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this review, September 4, 2013
Dear Elaine,

thank you so much for your most positive feedback. We truly appreciate your taking the time to write about your experience with Hotel Monna Lisa and give your perception of a stay with us.

We are delighted to read that you will be back and recommend our Hotel to others. 

Looking forward to welcome you again at Hotel Monna Lisa

All my Best

Hotel Monna Lisa****

The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guildford, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 29, 2013 via mobile

We stayed for 4 nights at The Monna Lisa and enjoyed everything about it. Charming staff, especially Vincento at the bar and breakfast room. Nice room in very Italian style, interesting history, painting and decor. Secluded garden with lemon and olve trees. Good breakfast. Great location - quiet but within walking distance of all tourist attractions. We will be back! Thanks.

  • Stayed March 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hadrian2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OSLAVIA16, Direttore at Hotel Monna Lisa, responded to this review, September 4, 2013
Dear Hadrian

Thank you so much for your kind words.

We truly appreciate you taking the time to write about your experience with Hotel Monna Lisa and give your perception of a stay with us.

We feel very happy to know that you are comeing back at Hotel Monna Lisa

See You Soon!

Best Regards

The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Florence hotels
Duomo
Firenze Suite
Firenze Suite
#77 of 421 in Florence
4.5 of 5 bubbles 267 reviews
Santa Croce
J & J Historic House Hotel
J & J Historic House Hotel
#165 of 421 in Florence
4.0 of 5 bubbles 418 reviews
Uffizi
Hotel Berchielli
Hotel Berchielli
#48 of 421 in Florence
4.5 of 5 bubbles 1,431 reviews
Show Prices
Show Prices
Show Prices
Duomo
Borghese Palace Art Hotel
Borghese Palace Art Hotel
#116 of 421 in Florence
4.0 of 5 bubbles 737 reviews
Pitti
Pitti Palace al Ponte Vecchio
San Lorenzo
Hotel Laurus al Duomo
Hotel Laurus al Duomo
#70 of 421 in Florence
4.5 of 5 bubbles 1,561 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Monna Lisa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Monna Lisa

Property: Hotel Monna Lisa
Address: Borgo Pinti 27, 50121, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#48 Luxury Hotel in Florence
#60 Family Hotel in Florence
#63 Business Hotel in Florence
#64 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monna Lisa 4*
Number of rooms: 30
Official Description (provided by the hotel):
Charming Ornate Hotel featuring original works of art, occupying two floors of a 14th-century Palace near the Duomo. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Nozio Netplan srl, Agoda, Cheap Tickets and HotelsforEveryone so you can book your Hotel Monna Lisa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Monna Lisa Florence
Monna Lisa Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing