We were disappointed before we even reached this hotel; as we got further and further from the city centre in the taxi, we realised how far from the main sights this place was. This meant extra expenses of bus tickets and taxi fares. This was just the beginning of many issues...
-Unhappy and unhelpful staff, no porters
-Dirty, tired lobby
-Room had many dead mosquitoes left on walls and ceilings
-Bad smell in the lifts (which were tiny)
-Dirty pool towels
-Two duvets for three beds in our room
-Electricity off and minibar locked before we fully checked out
-Worst wifi system I've come across (five euros for five hours)
-Water from restaurant/bar (of which the food looked unappealing) expensive at 2.50 euros for 500ml - even receptionist recommended we buy it from local supermarket instead
The only good feature of this hotel was the pool, which we would have used at the end of a hot day, but were unable to for long as it closed early. The pool was definitely not a worthy compromise over a more central location, with many hotels near the cathedral offering similar prices to those of this one.
We are likely to be returning to Florence in the future but will not even dream of staying here again.
- Official Description (provided by the hotel):
- Located in the residential district in the south of the city of Florence at only 15 minutes from the city centre, the Italiana Hotels Florence is a traditional Hotel which underwented to a partial restyling to valorize the building. It's the ideal point of departure to reach the main tourist attractions: Ponte Vecchio, Uffizi Gallery, , the Accademia and moreover the 3 main art, music and show centres: the Obihall Theatre, the Mandela Forum and the Franchi Stadium. Moreover, the Hotel is not far from the famous Tuscan courtyard, where through a pleasant walk, you will discover the Chianti vineyards and taste the best Chianti red wine along with typical hand-made snacks. Choose to live in the heart of the city where you find everything from opera and theatres to museums, typical Tuscany restaurants and shopping places, an Hotel that lives the city with your passion. We will be happy to help you to discover the treasures of the city that we love. ... more less
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- Also Known As:
- Holiday Inn Florence Hotel Florence
- Florence Holiday Inn