For starters this hotel is quite good for it's location but thats about where it stops.
The staff on the reception desk are just plain rude.
I went down to ask for a room service menu as there weren't any in my room only to be greeted by "They are in your room" from marlena the super friendly receptionist, after explaining that we did not have one she told me to go upstairs and call them from my room. I asked if she could just give me a menu after rolling her eyes and picking up the phone she called one of the restaurant staff to bring a menu to reception. Then once she photo copied it and handed it me she said "Here you are, they are in your room though." I'm not blind woman if it was in my ****ing room I wouldn't be here asking you for one.
The breakfast is average just soggy eggs and pastries with flies buzzing around them.
The gym is ok, no lights no music and missing several weights.
The same reception staff member was also rude to my girlfriend when she asked if there was a bus to a winery we were hoping to see and was met with a "No." and then she walked out of reception only to have a younger man come out and find her a bus schedule in 2 minutes.
If you've run out of options stay here, otherwise you can do better.
- Official Description (provided by the hotel):
- Located in the residential district in the south of the city of Florence at only 15 minutes from the city centre, the Italiana Hotels Florence is a traditional Hotel which underwented to a partial restyling to valorize the building. It's the ideal point of departure to reach the main tourist attractions: Ponte Vecchio, Uffizi Gallery, , the Accademia and moreover the 3 main art, music and show centres: the Obihall Theatre, the Mandela Forum and the Franchi Stadium. Moreover, the Hotel is not far from the famous Tuscan courtyard, where through a pleasant walk, you will discover the Chianti vineyards and taste the best Chianti red wine along with typical hand-made snacks. Choose to live in the heart of the city where you find everything from opera and theatres to museums, typical Tuscany restaurants and shopping places, an Hotel that lives the city with your passion. We will be happy to help you to discover the treasures of the city that we love. ... more less
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- Also Known As:
- Holiday Inn Florence Hotel Florence
- Florence Holiday Inn