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“Great Hotel for family”
5 of 5 bubbles Review of Hotel Alba Palace

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Hotel Alba Palace
Ranked #73 of 421 Hotels in Florence
Certificate of Excellence
Townsville, Australia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great Hotel for family”
5 of 5 bubbles Reviewed October 19, 2012

We recently had 2 nights in this hotel. We were given a large room which had to levels. Bottom level had the double bed, large bathroom with two showers and two sinks, spa bath and plenty of room for luggage. On the next level were two single beds. Flat screen TVs on both levels. This is a great hotel room for a family of 4 as we are. Also very clean, very pleasant staff both at front desk and breakfast room. I was dissappointed that we had only booked 2 nights. Great pizzeria nearby and a fabulous restaurant not far "13 Gobbi". Highly recommend this hotel. Thank you to all the staff!

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marcella888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review, November 12, 2012
Thank you for your comment and we are very happy that your stay was as good as your expectations. See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,431 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (127)
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English first
Florence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed October 18, 2012

Ideal location central to all the tourist sights and only a short walk to the Firenze railway station, rooms clean n tidy, staff helpful but breakfast like in a lot of Italian places are different to what Aussies are used to. The breakfast is nice n fresh but very very limited. Would definitely stay here again.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
2 Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review, October 19, 2012
Thank you for your rate! We are at your disposal the next time you decide to stay in Florence!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 bubbles Reviewed October 17, 2012

We only spent one night here as we were en route to Venice, although I wished it had been longer. What a great hotel and so conveniently located 5 mins walk from the railway station and within easy walking distance of major tourist attractions. It was my 60th birthday the next day and I was surprised by a complimentary bottle of red wine within an hour of our arrival! Our stay included a tasty buffet style continental breakfast and free wifi which worked well. Our room and bathroom were clean and comfortable. Staff polite, spoke good English and very helpful. Highly recommended.

Jenny, Sydney, Australia

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review, October 19, 2012
Thank you for your comment and we are very happy that your stay was as good as your expectations. See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 12, 2012

After negative experiences in several hotels during our recent holiday around Italy, it was heartening to find a warm welcome and efficient service. The room and bathroom were really good and comfortable. The WiFi access was better than most places. It's central position to the heart of the city was a real plus. I highly recommend this hotel!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rob569
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review, October 19, 2012
Thank you! We look forward to welcome you once again to our hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, United Kingdom
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed October 2, 2012

We stayed at the Alba for three nights in September 2012 and found it to be very nice, very clean, lovely people and a nice buffet style continental breakfast. There was a lovely touch from the staff too as they had been made aware that it was my birthday a few days after my stay with them and so they left a bottle of wine and some chocolates in our room for our arrival, what a lovely touch.

Thank you to all the sfaff and Alba for making our stay so nice!

Room Tip: We were on the third floor on the front and found it to be nice and quiet.
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuzanneGDerbyshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review, October 19, 2012
Thank you for your comment and we are very happy that your stay was as good as your expectations. See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed September 28, 2012

We stayed overnight here and our room rate included wifi and breakfast. It was a comfortable stay and overall it was probably 3.5 star.

The hotel is located within an easy 5 mins walk to the SMN train station, and 5-10 mins walk to the Duomo and the surroundings.

The hotel building itself is old but nicely decorated and painted. The breakfast room was quite nice with enough space between tables. The room itself was spacious, clean and tidy, as is the shower. Our room was on the first floor facing the street, and the noise from the street could be heard easily. It wasn't a particularly quiet street so if peace and quietness are important for you I would suggest request a back room.

The included buffet breakfast was good, as is the wifi connection in the hotel. THe staff at the hotel were friendly and always greeted us with smiles.

Room Tip: Request back room and not rooms facing the street if you want quietness.
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soulighter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review, October 19, 2012
Thank you for your contribution and for appreciating our hospitality!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed September 25, 2012

After a very stressful time trying to get to the hotel, it was a very enjoyable stay. If you are driving to get to hotel be warned - the street is one way although at the point the sat nav brought us onto Della Scalla the one way arrow pointed to the right, but we needed to go left. After trying to circle several times and eventually looking closely at Google maps - it turns out that as we get to the turn Della Scalla to the right is one way running right; but to the left is one way running left (not indicated by any street signs)- who would have known! 

The hotel was great though - easy parking pick up and drop off (not cheap but worth it not to drive anymore than we had to), great location; cheap laundry service a few doors down that had washed and dried everything ready for us to pick up within 4 hours! The pizzeria a few doors down is the best pizza we have had so far in Italy and the gelato on the square was easy too! 

Breakfast was good although can be hard to find a table if you are there after 9am, the little courtyard we had was great too. Bathroom was fabulous - huge, double basin, and also had a spa bath big enough for 2 and a bottle of wine once the kids were in bed. The room was quiet although you could hear the neighbours going up and down to the loft.

Handy location, short walks get you to Pontte Vechio, Duomo, Galleria Accademia and shopping.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CeeVees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelalba, Responsabile reception at Hotel Alba Palace, responded to this review, October 19, 2012
Thank you a lot of comment. We always try to make your stay as pleasant as possible for our customers!
We expect you back at our hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Alba Palace

Property: Hotel Alba Palace
Address: Via della Scala 22/38r, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#32 Business Hotel in Florence
#43 Family Hotel in Florence
#71 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Alba Palace 3*
Number of rooms: 24
Official Description (provided by the hotel):
Adjacent to the cloisters of Santa Maria Novella in the historical center of Florence, the three antique buildings surrounding the covered courtyard, now our breakfast room, offer you a welcoming corner in typical Florentine style. Florence Hotel Alba Palace has united comfort in an antique Florentine dwelling and the care for detail by its attentive staff with the aim of making this hotel an authentic angle of hospitality. ... more   less 
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Also Known As:
Alba Palace Hotel
Alba Palace Florence

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