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27 - 32 of 531 reviews
Reviewed October 10, 2016

Pros: Very friendly staff. Close to the train station (Santa Maria Novella Station) and other attractions. Buffet breakfast is not bad. WiFi works well.
Cons: Hotel is aged. Weak AC. The hotel has a smell of old building. Lift was not working during my stay.
Please keep in mind that this is a budget hotel and it is not for the one who is looking for a comfortable hotel room. However, if you manage your expectation based on the price you pay, you will have a pleasant stay here. Also, I strongly recommend that you bring your own toiletries.
The hotel’s own website claims that it days back to 1867 and was once home of many artistic peoples. Hotel and all the facilities need renovation. The buffet breakfast is provided at a room with a lot of paintings on the wall. The lobby is also beautifully decorated. I checked around the hotel and the building structure is interesting. It does give you the feeling of living in an old and historic building. Set aside some time to explore the hotel in day time may be a unique experience itself. I lived on the second floor and it was generally quiet. There is a small safe in the wardrobe.
Florence is a small city and every attraction is within walking distance to the hotel. The staff is very friendly and helpful and can communicate in English. Please keep in mind that many museums and attractions are close on Monday in Florence.

Date of stay: August 2016
1  Thank cindy c
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2016

I Stayed Here At The End Of September 2016 & Chose This Hotel Because Of It's Location ( Five Minutes Walk From Santa Maria Novella Station & Very Close To The Duomo ). The Room Was Very Small & Over Looked The Main Road Via Panzani Which Is Noisy Day & Night. The Decor & Furnishings Were Very Basic & Tired ( The Wardrobe & Desk Looked Like They Were Ready For The Skip ) & The Carpet All Over The Hotel Is Faded & Need Replacing As It Does Not Give A Good Impression. The Hotel Also Suffers From A Very Dimly Lit Foyer & The Dark Lighting In General Throughout The Place Needs An Overhaul. The Air Conditioning Was Switched Off & Although The Hotel Has Cable TV There Is Not A Single Channel In Any Language Bar Italian.
The Positive Points For The Hotel Bonciani Are As Previously Mentioned It's Excellent Location, Close To The Station, Lots Of Nearby Shops & A Short Walk From The Main Sights. Secondly, The Breakfast Area Was Okay & The Help Yourself Continental Type Buffet Spread Made An Ideal Start To The Day.
The Owners Of This Hotel Should Really Try To Renovate This Placel As It's Location Could Not Be Better & With A Few Changes Here & There This Hotel Could Be Changed In To A Very Good & Recommendable Choice For Any Trip To Florence; If This Was A School Report It's Summary Would Be " Lot's Of Potential But Needs To Try Harder " .

Room tip: Try To Get A Low Level Room At The Rear Of The Building As The Lift Is Very Small & The Front Of The Hotel Is Very Noisy..
Date of stay: September 2016
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank markdeeLondon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2016

To begin with I am not a fussy traveler and all i need is a decent bed and clean room. But even i was terribly disappointed by the hotel. I will start of with the only positive thing about the hotel, it's location. Located near the station and close to the cathedral, with lots of cafe and food option around, it is one of the best location. Oh and there was a functional wifi. But all the good thing ends just there.
I personally do not mind old/ classical decor, but in Bonciani it was terribly maintained. Stained carpets, broken glasses, weird old smell from almost every corner of the hotel. Then there was this elevator, small, non functional most part of the day and for all 3 days of my stay. The rooms were dark, gloomy, clearly showing sings of no maintenance. The breakfast was terrible with very little options. The hotel clearly is understaffed, given that everyday during breakfast we almost always had all the the tables with left over and not cleaned.

Date of stay: September 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Manosij2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2016

This hotel is in a perfect location, the station (Santa Maria Novella) is minutes away, Il Duomo is also a very short walk away plus all other places you would want to visit in this beautiful city. The staff are great but the hotel is a little tired, storage for clothes is limited in the room although our room was large there was only 2 small drawers, the safe was also small and would not have fitted my laptop luckily I just took my tablet. Breakfast was good - better to go before 8.30am, fresh pastries every day. No bar or courtyard you can sit out in. There are vending machines for drinks and limited snacks but there are plenty of places nearby. The lounge is amazing - no natural light and a bar would have been brilliant. Our bed was large as it was two singles pushed together - good firm mattress.

Room tip: Our room was over the entrance at the front & were not disturbed by the traffic noise. Air conditioning was quiet.
Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank PurpleRayner
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2016

Chose this hotel as only five minutes from station and central location. Easy to walk to main sites. Clean and comfortable bedroom. Well stocked buffet breakfast. Free wi-fi and early morning calls at no extra cost. Only one fault, air con did not work very well, mind you it was in middle of August and very hot!

Room tip: Asked for quiet room on first floor.
Date of stay: August 2016
  • Trip type: Traveled solo
    • Value
    • Sleep Quality
    • Service
Thank Janet R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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