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Hotel Cellai
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Reviews (1,046)
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Reviewed June 3, 2014 via mobile

This hotel has lots of potential, but we found it extremely outdated and lack of maintenance. The rooms are small, the bathrooms uncomfortable and unattractive, and the ac doesn't work properly. It really needs a renovation.
On the positive side, they offer a pretty complete complementary breakfast, the staff is very helpful, you can find little lounges throughout the hotel with very nice books which adds character to the hotel, and it is located in a very easy to access location.

Stayed: June 2014, traveled with family
1  Thank Havanaguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoutiqueHotel_Cellai, Guest Relations Manager at Hotel Cellai, responded to this reviewResponded June 8, 2014

Dear Sirs,

thank you for the time you dedicated to your revue.

We are very sorry that you did not get totally in tune with the special florentine charming mood of Cellai Hotel. The furnitures you felt that should be updated are high value unique antiques and so is for the precious prints, paintings and silvers that are generousely displayed in all bedrooms and allover our House. Artworks are dated 1500,1600,1700,1800.

Contemporary art and Italian vintage design decoration are mixed with these precious traces of the past and can be purchased by hotel guests.

Thank you for apreciating our rich candlelight buffet breakfast and the kindess of all of us.

The love and the passion we put in our work is very high and your words are the best thank we could receive. I also hope you enjoyed our art library, our roof garden, and all the sitting and drawing rooms of Cellai Boutique Hotel.

We look forward seeing you at Cellai Hotel again :) !

Maria Cristina Bianchi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2014

My husband and I recently stayed three nights at Hotel Cellai. It was a lovely little boutique hotel. There were some downsides, but they weren't really that significant measured against the hotel's charm, location, quiet and FABULOUS breakfast. The room was quite small, but clean and nicely decorated in European style. We had been forewarned that beds in Italian hotels, particularly the smaller ones, are not the same as in the US. Specifically, many offer only one queen or two twins. We opted for two twins to provide each of us enough space to sleep. We were quite comfortable. Although the room overlooked the street, we did not hear a sound all night and slept well. There is only an armoire for storage of belongings, so the key is don't bring too much, or don't unpack everything. We were intrigued to find out the hotel was once a convent. There are multiple levels, little seating areas and alcoves scattered throughout, and a cozy rooftop garden patio from where one may take in the view of the Florentine skyline. The hotel decor is eclectic, but very tasteful, with touches of whimsy. Interesting art is on display, and the library is both fun and welcoming, with books, comfortable seating and an honor bar with beverages and snacks. I loved exploring the entire place. We were within walking distance to most of the sites and there are many restaurants to choose from. The hotel staff was very nice and accommodating. I sleep with extra pillows for my back, and my request for extra pillows was quickly accommodated. We liked this hotel very much and would stay here again.

Room Tip: Just know ahead of time the room will be small. But, this is not unusual in European hotels.
  • Stayed: May 2014, traveled as a couple
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2  Thank C L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014

We booked this hotel via a tour company and could not have been happier. Upon arriving by bus from our "home base" near Tarvarnelle in Val de Pesa, we had an easy walk to the hotel. The maps we had did not give very good walking directions but it was not a major inconvenience. First of all, this hotel is just North and a little West of "everything you want to see in Florence". Secondly, when we checked in, it was obvious this was a real "find". A true boutique hotel: small, attentive staff with some working English, well appointed and decorated, frescoes on the walls, everything we hoped to find.
The rooms were beautifully appointed but not large and the bathroom had all the amenities you need, as we would only be in the room to sleep.
Bonuses: this hotel has an "Honor Bar" set up in the late afternoon plus a Tea Service in an adjacent room. While the day we chose to take advantage of this they were running a little late, it was a pleasure to see the set up for one to enjoy.
Breakfast was absolutely awesome! A buffet format with so many choices, including some meat offerings. Though the dining area was crowded, this did not diminish the enjoyment.
One last "hurrah" for this hotel was the advice for meals. We were curious where to go to enjoy the crown jewel of Florence cuisine: Bisteca alla Fiorentina! They suggested "Caffagio" which was very close to the hotel. Upons arrival, which was right at their dinner opening time (we had trouble eating as late as the Italians do), we discovered that this was a family operation and the college age son, who waited on us, spoke very good English...score! Indeed, the 2 1/2 lb monster T-bone we had for the four of us was, perhaps, one of the best pieces of beef I have every had. This is a huge statement for someone from the Midwest USA. It was prepared medium rare and cut away from the bone so that it could be sliced to share. The Pomme Frites were done to perfection...the house wine...delicious! A fine ending to our last night in Florence.

  • Stayed: April 2014, traveled with friends
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Thank Dennis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2014

Like other reviewers have stated, the rooms are not huge but most hotel rooms in Europe aren't. Additionally, the shower was almost too small to fit in and the bathroom and air conditioner were undersized.

On the other hand, the location is terrific and the staff was very helpful. The complimentary breakfast is very good as well. Being able to walk to all the old parts of Florence without being in the middle of the chaos is a very nice perk.

We stayed there twice over a two week period just ended. I'm not sure how the price compares to other hotels in the immediate area, but you could certainly do worse. If you are looking for a premium location along the lines of a St. Regis or Four Seasons, this is not the place. But if you want a serviceable hotel with other good things going for it, this place may be the right choice.

  • Stayed: May 2014, traveled with family
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1  Thank Guynashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 21, 2014

While not overly luxurious, the Hotel Cellai is a good hotel for many reasons. Located a bit away from the touristy areas, it’s a quick walk to the major Florence sights. The rooms are well appointed, and the breakfast buffet was rather large. Rooms are quiet and comfortable.

The front desk staff was extremely helpful and offered up some great restaurant suggestions which weren’t the standard tourist trap fare. Make sure you check out the wonderful city view from the roof of the hotel.

I would stay here again and also recommend it to others.

  • Stayed: May 2014, traveled as a couple
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Thank KristiMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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