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“location, comfort and service”

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Hotel Machiavelli Palace
Ranked #196 of 422 Hotels in Florence
Paris, France
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“location, comfort and service”
Reviewed March 16, 2014

had a great time staying here, the staff were very helpful when we needed them, the hotel is well located close to the station, sights and shops. It was great to get a good brekky before a day out. Large comfortable room for three people, happily recommend for others to visit

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Annie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,140 reviews from our community

Traveler rating
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214
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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English first
Boston, Massachusetts
Level Contributor
105 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed March 14, 2014

This is an extremely convenient spot in Florence, close to most everything. Clean and well appointed, with an accommodating front desk staff. It's an easy walk to the train station, and there are several restaurants in the area to choose from.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
1 Thank dobiemom12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 27, 2014

Great location, but hotel is very basic - we were there in winter and the room we had - had a tiled floor so although warm always felt cold :(
breakfast was included which was basic but good.
Location - right near train station so very very easy to get to.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndyHall1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gumac, Responsabile relazioni con la clientela at Hotel Machiavelli Palace, responded to this review, March 5, 2014
Kind guest,
thank you very much for your review and for your holidays with us.

We are very sorry for tiled floor, but we prefer this kind of typical Florentine floor to other solutions less hygienic as the carpet. We have the pleasure to inform that we are introducing wood parquet instead of Florentine terracotta both hypoallergenic materials and Safe against fire.

We hope to have you again with us in the next future as a valuable guest.

Best regards.

Guest manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
3 reviews
3 hotel reviews
Reviewed February 25, 2014 via mobile

Very closed to SMN station . 'Supposed 5 minutes on foot from the hotel to the station (when you have a big luggage , it would take more couple of minutes to reach the station from the hotel .)
Hotel clerks were so kind . It's very cheap and seriously a good accommodation .
(The room was smaller than I was expecting though , room was very clean . )
There are lots of trattorias , ristorantes , one supermarket store and cafe shops .
The hotel has free wifi service .

  • Stayed February 2014
    • Cleanliness
Helpful?
Thank Asun0210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
Reviewed February 23, 2014

We were two Kiwi women in our 60's and had a VERY enjoyable stay here for 6 nights in July 2013. We were given private access to the roof garden as we were the "talkative" types and after a few issues with internet access which staff were happy to remedy the general manager was happy to receive ideas about improvements to the hotel in general. The roof garden was under renovation at the time and would prove to be a great asset as offered a full 360 degree view of ALL of Florence.
Breakfast was very busy in an awkwardly shaped room and replenishment was tardy, but nice fresh food all the same.
They offered currency exchange with good rates.

Room Tip: Our room overlooked the Duomo from the bathroom and had a tiny balcony on one side.
See more room tips
  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackie590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
269 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
Reviewed February 22, 2014

Great room. Reasonable view from our window. Great breakfast. Great price. Altogether an enjoyable few days spent at this hotel. It is close to the train station, across the road from the buses, easy to walk everywhere from, and pleasant staff. What more could you want?

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HelenRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 18, 2014

I have a mix of good and bad points about the hotel. In summary, the hotel's location is great, just 5 minutes away from Firenze SMN station by foot and is convenient for those who are travelling from and to other city. There are many cafes and a supermarket just across the street, and most tourist spots are within 15 minutes' walk. However, a lot of improvements need to be done for the rooms and hotel operation.

I got a room on the second level, facing the main street and it was bad. The room was not sound proof and we could hear all the cars passing by and passers by laughing and yelling throughout the day, even late at night. There was also a family staying in the room next to us and we could hear them talking very clearly whenever they are in the room, and whenever they run the shower.

I was misled by the photos on the hotel website. When I entered the room, the furnitures were old and weary, unlike what was depicted by the website's photos. The lighting in the room was also too dim for my liking. Nevertheless, the room was of a decent size and it was nice to be greeted with a complimentary fruit basket on our first night, and then a bottle of champagne on our third night.

It was winter while we were in Florence. But the room was so stuffy that I almost perspired despite us adjusting the air-conditioning to the lowest temperature we could. We had to open the window and let the cold air in. Going back to my point about the room not being sound-proof, this made things worse when we had to open the window throughout the night. It was either sleeping with less noise, or sleeping in a really stuffy room.

The double bed was small and made up of two single beds pushed together. It was uncomfortable as we couldn't really move much while sleeping. Apart from that, they only provided 2 very flat pillows, and we had to request for 4 additional pillows for 2 of us for a more comfortable sleep.

I was not expecting 5-star hotel treatment from Hotel Machiavelli Palace for the price we paid, but it was very disturbing to find a bottle of half-drunk mineral water in the fridge. I believe such incidents should not happen in any hotel and the housekeeping team should be more thorough when turning over the rooms.

As for the bathroom, my room had one with a bathtub instead of a shower cubicle. The shower head made weird shrieking sound every now and then and the shower curtain smelled funny. I think it wasn't changed frequently.

Breakfast was included as part of our booking. On the first day that we went to the restaurant/cafe located at the ground floor of the hotel for breakfast, we gave up and decided to have it elsewhere. It was a cramped space and there were no free seats for us despite the server directing us in. Did not have breakfast at the hotel on subsequent days. Thus, unable to comment about the spread.

Wifi worked well for me throughout my stay and the staff at the front office was generally helpful and polite. All in all, Florence is a lovely place and I would recommend all who's travelling to Italy to spend a few days here. But if you are looking for a comfortable hotel or one that is value for money, I would not recommend this hotel as I consider it expensive for the quality of stay.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jan239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Machiavelli Palace

Property: Hotel Machiavelli Palace
Address: Via Nazionale 10, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #196 of 422 Hotels in Florence
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Machiavelli Palace 3*
Number of rooms: 90
Official Description (provided by the hotel):
Situated in the heart of Florence and built on a Templar church, just a few hundred metres from Santa Maria Novella train station and the Fortezza da Basso, the Hotel Machiavelli Palace is the ideal location from which to explore the city's secrets and reach all the major museums and monuments on foot in only a few minutes.Multilingual staff 24h.Rich buffet breakfast.Air conditioned.Exchang service.Wi-fi service and internet point. ... more   less 
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Also Known As:
Machiavelli Palace Florence
Machiavelli Palace Hotel Florence

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