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“Good experience”

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Hotel Albani Firenze
Ranked #106 of 411 Hotels in Florence
Certificate of Excellence
Reviewed October 22, 2012

Great location, in a quiet street but close enough to walk most places in Florence. Breakfast was decent, on a busy day they ran out of some items and were a bit slow in replacing empty trays. Room was a bit dark but nicely decorated and perfect for my business trip. Staff were friendly.

  • Stayed: September 2012, traveled on business
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Thank Darryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAlbaniFirenze, Direttore generale at Hotel Albani Firenze, responded to this reviewResponded October 30, 2012

Dear Guest,

Thank you for your nice review.
We are pleased that you like our Hotel and its staff.
We remain at your disposal for further assistance you might need.
Warmest regards.

Andrea Vagniluca

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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842 - 848 of 1,765 reviews

Reviewed October 21, 2012

we recently stayed here for 3 nights on our honeymoon. This was a wonderful hotel. The location is great-literally a block away from the train station, the street is very quiet so it feels secluded but it's right in the mix for all you'll want to see in Florence. Room was big, beautiful, had wi-fi access, ESPN(women may hate this but it was baseball playoff time!). Breakfast was really good and a large selection.

Would definitely stay here again and would recommend.

  • Stayed: October 2012, traveled as a couple
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1  Thank craig c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAlbaniFirenze, Direttore generale at Hotel Albani Firenze, responded to this reviewResponded October 30, 2012

Dear Sir,

Thank you very much for your beautiful review.
We are pleased that you liked our Hotel and its service.
We look forward to welcoming you back soon.
Warmest regards.

Andrea Vagniluca

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2012

If you are looking for a great hotel, perfect location and so comfortable, check into this hotel! It is such a close walk from the train/bus station. I went for a weekend to shop at the market, and it was great!

  • Stayed: January 2012, traveled solo
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1  Thank monneary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAlbaniFirenze, Direttore generale at Hotel Albani Firenze, responded to this reviewResponded October 30, 2012

Dear Madame,

Thank you for your kind review.
We remain at your disposal for further assistance you might need.
Sincerely.

Andrea Vagniluca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2012

This is a very nice hotel and the rooms had a great feel and were a good size. Although en-suite was on smaller side was very well finished and maintained. Breakfast was enough for our needs although I did not make detailed notes on it so my memory is somewhat faded re this.
Staff were friendly and efficient.
The hotel location was close to train station and turn left from hotel and then right, and on right side of road is a small supermarket which was handy for things like bottled water.

  • Stayed: July 2012, traveled as a couple
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Thank Lionel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAlbaniFirenze, Direttore generale at Hotel Albani Firenze, responded to this reviewResponded October 30, 2012

Dear Sir,

Thank you for your nice review.
We are pleased that you liked our Hotel and we look forward to welcoming you back soon.
Warmest regards.

Andrea Vagniluca

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2012

Free wi-fi is available. The rooms are neat and clean. They have some extremely wacky guest room paint colors (e.g. fluorescent yellow and my family had highlighter green) and the guest room furniture may be oddly configured. Nonetheless, breakfast service was slow but food/dining accommodations were splendid. I ate dinner at the hotel one night and it was reasonably priced, good service, and tasty. The wait and front desk staff are very friendly. Location is optimal for reasonably priced restaurants, walking to attractions and the train station. Great lounge and terrace area for chilling out, catching up on email & planning tourist activities.

  • Stayed: September 2012, traveled with family
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Thank US Traveler A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAlbaniFirenze, Direttore generale at Hotel Albani Firenze, responded to this reviewResponded October 30, 2012

Dear Guest,

Many thanks for your review.
We are pleased that you liked the Hotel and its staff.
We look forward to welcoming you back soon.
Kind regards.

Andrea Vagniluca

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2012

It's conveniently located 5 min walking distance from train station, the markets and restaurants. Staff is very friendly. Having said that, they almost lost our luggage. We arrived there couple hours earlier than the check-in time. They claim there's no room ready at the moment and offer us to leave the luggage with them so we could go out and explore. We came back in under 2 hours and they showed us our room, only the luggage wasn't there. It took the gentlement 20min to locate the luggage (turn out someone mis-placed our luggage in another room). I am glad that they found them before the other room's occupants went back to their room. Other than this glitch, everything else is great.

  • Stayed: August 2012, traveled with family
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Thank C U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAlbaniFirenze, Direttore generale at Hotel Albani Firenze, responded to this reviewResponded October 30, 2012

Dear Guest,

Thank you for your nice review,
I am sorry for the luggage inconvenience, fortunately the room where your luggage was mis-placed was not occupied that day.
However we improved our procedures to avoid that this might happen to others.
Kind regards.

Andrea Vagniluca

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2012

This is quite a difficult review to write as our experience at this hotel was very mixed. Firstly, the check in was great and our room was fantastic - large, well decorated and clean. The hotel is located within walking distance of everything, and has some of the cheaper restaurants etc in the surrounding streets. The staff were pleasant and everything was going fine for us...

After we checked in I was showering and my wife was in the bedroom. Someone (we assume cleaning staff) opened the door without knocking, then quickly closed it when they realised someone was in the room. I understand mistakes happen, but this left us feeling very insecure as it is standard practice to at least knock before entering a room. We looked out in hall and could see the cleaning trolley, but were unable to work out who it was - we assume they'd entered another room.

The wifi throughout the hotel is not good. It didn't work at all in our room, and seemed to only really work near the lift and in the downstairs bar. No problem, I am happy to sit in the bar while I use the net - the only problem with that being the bar is never staffed, so you have to bother reception, who in turn call someone else, who arrives 15 minutes later, then disappears so ordering a second drink is impossible.

After 2 days we checked out, having had a great time in Florence and wishing the hotel had been a bit better. 3 days after that I receive an email from the hotel stating that I did not settle the mini bar bill, and requesting authorisation to do so from our credit card. As we hadn't drunk anything from the mini bar at all, and we'd been forced to use the substandard bar downstairs in order to access the wifi connection, this was the final straw. Fortunately the hotel agreed not to charge us for this, but it was the final annoyance from what should have been a great hotel.

Nice hotel, good location - perhaps our experience was just a one off?

  • Stayed: September 2012, traveled as a couple
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1  Thank thetourist99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAlbaniFirenze, Direttore generale at Hotel Albani Firenze, responded to this reviewResponded October 30, 2012

Dear Guest,

Thank you for your review.
We took good note of your comments and we will pay more attention to the quality of our our service.
For the wi-fi signal we already infomed our IT department and they will fix it as soon as possible.
Thank you and best regards.

Andrea Vagniluca

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Albani Firenze

Address: Via Fiume 12, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#45 Family Hotel in Florence
#62 Business Hotel in Florence
#67 Luxury Hotel in Florence
#74 Romantic Hotel in Florence
Price Range: $110 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Albani Firenze 4*
Number of rooms: 97
Official Description (provided by the hotel):
The 97 rooms are characterized by elements of classic design and modern furnishings and decor in a Florentine style. ... more   less 
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Also Known As:
Albani Firenze Hotel
Albani Firenze Florence
Albani Hotel

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