We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Hotel” 5 of 5 bubbles
Review of Rivoli Boutique Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Rivoli Boutique Hotel
Ranked #66 of 421 Hotels in Florence
Certificate of Excellence
Halifax, Canada
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great Hotel”
5 of 5 bubbles Reviewed November 7, 2012

My husband and I stayed at Hotel Rivoli for 3 nights having fled from the Venice high tides. The public areas have character as it was originally a convent centuries ago. The rooms are smallish but well appointed - comfortable beds with lovely bedding. I particularly liked the bathroom. Again,it was small but had heated floors and heated towel rack with lots of nice towels. There was a tiny balcony, which,in better weather would have been lovely. There are courtyards and a whirlpool but again the weather precluded our use of these. The breakfast was generous with lots of choice. With the exception of one waitress, who seemed to think one cup of coffee should be enough, the service was good. The front desk staff were wonderful and spoke excellent English. There was a charge for WIFi but it worked well and it was not too expensive. The front entrance is very deceiving - a delightful experience awaits beyond. I lost an earring and the staff went out of their way to help me find it. (unfortunately we did not find it - probably lost it outside). Thanks again to the desk and housekeeping staff.

Catherine and Greg.
N. S. Canada.

Room Tip: When booking on the Best Western site - be careful - we chose a room with a king bed for two but it...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CathGreg28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,525 reviews from our community

Traveler rating
    727
    596
    144
    38
    20
See reviews for
344
710
48
130
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Perugia, Italy
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

I have been here with my girlfriend and we spent really good time. There is a small pool outside in the middle of the hotel with hot water, really fantastic in winter. The rooms are clean and beatiful, service is good and continental breakfast is rich and delicious;)
The position is good, one minute by foot from the SMN station and ten minutes walking from the most interest places in Florence.
Have a nice time.

Stayed December 2011, traveled as a couple
Helpful?
Thank matti23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed October 30, 2012

I reviewed Tripavisor prior to booking this hotel, and I am a Platinum at Best Western, so when I can stay at one, I do, earn the points to stay free at others, like I am now in Lucca, Italy. When we drove up to the hotel, I was not sure, kind of old and dirty looking from the outside. Once inside, it is very nice, not a 5 star, but clean and for the most part, all were friendly. The receptionist, Massimmilo, was very nice. The room was nice, usual type of European stuff-sparse, but clean and all we needed. The breakfast was good, help there was not as friendly as front desk. Most people we met at the hotel were from North America, so would recommend. It was close to the train station and not that far from the main attractions of Florence. Good restuarants very close also.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Yurosek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed October 24, 2012

I stayed there for 2 weeks.

Location : Not in touristy area but 5 minutes walk to the Santa Maria Novella station and Sita bus depot.
Rooms : Very small and even smaller bathrooms but may be because of it's location in the city center. So, are the passages. The beds were not so comfortable and blankets not enough.I could also hear sounds from the other rooms.
Food : Good breakfast. I also had a good dinner at the hotel restuarant.
Service : Courteous and helpful staff. One of the best services I have seen in Florence hotels.
Hotel : It is carpeted and is beautifully decorted with a small little garden bar and area inside.

WIFI and laundry services could be cheaper.
Would like to be back just because of the good service.

  • Stayed May 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank n s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buchs Aargau, Switzerland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 21, 2012

We enjoyed our stay in the Rivoli hotel very much. It's located next to Firenze S.M.N. and only a few steps from the Centro Storico and the Arno river. The hotel is a collection of four or five old palazzi, thus reaching rooms is all but straightforward, stairs small; however, there are lifts and rooms are constantly renovated. Ours looked like a junior suite but was normal size.

Staff is very friendly and helpful and breakfast is exceptional, not only for Italy.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Thomas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenixville, Pennsylvania
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed October 14, 2012

Stayed there for 3 days this past week. Not in a touristy area but short walking distance to sites and restaurants. Staff is friendly and conversant in English. On first night my wife woke up with bites on her hands. The second night I too woke up with bites on hands ans shoulders. They did not itch built were small red welts. Hotel front desk were concerned but said they were Mosquitos. I'm not to sure of that since they did not itch. The breakfast buffet was decent and hand any choices. Most of the folks staying there seemed to be part of tour groups.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirezioneRivoli, Responsabile reception at Rivoli Boutique Hotel, responded to this review, October 16, 2012
Dear Guest,
thank you for your comments, I'm Daniele, the person you spoke with that morning and I'm glad to confirm you that; after speaking with you, I went up to your room with the Housekeeper and completely undress the room. The main suspect in those cases is that room is "occupied" by other insects, but in your room there was no other than mosquitos. Infact room has been sprayed and in the second morning you didn't report anymore the problem.
Our hotel follows a disinfection program to prevent (as much as possible), bedbugs and other insects but unfortyunately in this period, when temperature in the house is higher than outside mosquitos comes inside and we can spray the room just as we are shure that clients are note allergic.
Hoping to welcome you again at Rivoli, best regards.
Daniele Torrini - Ass. Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Avon, Connecticut
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed October 11, 2012

The location is very good, walking distance of the main attractions, and in a fairly quiet street.
Reception is efficient and welcoming, as are all the staff. But a couple of big areas detract from this hotel .Firstly it is just shabby... Carpets on stairs are old and grubby, bedrooms (we had classic rooms) are dark, small and dull (though beds are comfortable) Secondly breakfast...barely acceptable for a 3star ..and just not even close for a 4star.We did not even venture into the hot tub as it looked so uninviting.This hotel has excellent staff...just needs to invest some of those dollars on bringing the decor up to acceptable three star...and maybe even 4 if they really go for it.

Room Tip: Corner rooms looked larger and some superior rooms(extra) have a small balcony
See more room tips
  • Stayed September 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LHS551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Florence hotels
Santa Maria Novella
Hotel Alba Palace
Hotel Alba Palace
#72 of 421 in Florence
4.5 of 5 bubbles 1,422 reviews
Santa Maria Novella
Grand Hotel Minerva
Grand Hotel Minerva
#53 of 421 in Florence
4.5 of 5 bubbles 1,829 reviews
Santa Maria Novella
Adler Cavalieri
Adler Cavalieri
#76 of 421 in Florence
4.0 of 5 bubbles 805 reviews
Show Prices
Show Prices
Show Prices
San Lorenzo
Hotel Laurus al Duomo
Hotel Laurus al Duomo
#70 of 421 in Florence
4.5 of 5 bubbles 1,561 reviews
Santa Maria Novella
Grand Hotel Adriatico
Grand Hotel Adriatico
#103 of 421 in Florence
4.0 of 5 bubbles 1,491 reviews
Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Hotel
#28 of 421 in Florence
4.5 of 5 bubbles 1,579 reviews
Show Prices
Show Prices
Show Prices

Been to Rivoli Boutique Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rivoli Boutique Hotel

Property: Rivoli Boutique Hotel
Address: Via della Scala 33, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#41 Luxury Hotel in Florence
#59 Business Hotel in Florence
#66 Romantic Hotel in Florence
#82 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rivoli Boutique Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
Located in the old town of Florence, the Hotel Rivoli offers class hospitality with charm, as well as spacious and elegantly decorated hotel rooms and suites. The Hotel Rivoli is a 4-star superior hotel that is set inside a restored 14th-century Franciscan convent, where guests can breath the charming and unique atmosphere of this ancient historic building in the city of Florence. The restoration has highlighted the architectural details dating back to 1500 such as arches and vaults, coffered ceilings and stone columns. Guests are welcomed in an enchanting setting full of cozy atmosphere, embellished by refined common areas, which are conceived as an oasis of tranquility away from the hectic pace of the city. The Internal Patio, which was obtained from a complete renovation of the Franciscan cloister, is now dedicated to relaxation and wellbeing, featuring an unforgettable 20 sqm-whirlpool that is also open during the winter with a constant water temperature of 36° C. The location could not be better, a few steps from the Santa Maria Novella railway station, the Duomo Cathedral, Ponte Vecchio Bridge, opposite the ancient and famous Officina Profumo di Santa Maria Novella, and the most important museums. In addition to the interior elegant and spacious patio, the Hotel Rivoli guests can enjoy the quiteness of the small "garden of medlar", an exceptional lounge where to spend moments of real relax; in summer time the garden is available for breakfast and dinners prepared and served by Benedicta Restaurant , 3 Michelin forks. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Agoda and Cheap Tickets so you can book your Rivoli Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Rivoli
Best Western Florence
Florence Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing