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“Hotel Rivoli Florence Great Experience”

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Rivoli Boutique Hotel
Ranked #73 of 422 Hotels in Florence
Certificate of Excellence
Pittsburgh, PA USA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Hotel Rivoli Florence Great Experience”
Reviewed April 27, 2012

Staff extremely friendly and helpful. Beautiful hotel with great common areas both inside and out. Hotel restaurant Benedicta was very good for both breakfast and dinner. Location of hotel is perfect. A block away from bus and train station close to Santa Maria Novella but within 10 minute walk of central Florence.

Room Tip: Some rooms on second floor have private residences above which can be noisy at times. Never at nigh...
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirezioneRivoli, Responsabile reception at Rivoli Boutique Hotel, responded to this review, April 28, 2012
Dear Guest,
thank you for leaving your comments on TA and sharing your experience with thousands of "clients". I printed out your comment and show it to all my collegues; all of us would like to thank you for your nice words.
I hope to welcome you once again at the Rivoli and just say Arrivederci!
Daniele Torrini
Ass. Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Stockton On Tees
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 26, 2012

I have just spent 2 nights at this hotel in a triple room with some girlfriends. The hotel is ideally located within walking distance to the station and the town. Rooms clean staff friendly and helpful. We did not eat at the hotel just breakfast which was fine. The gallery's get very busy so we never managed them but saw plenty walking. Would stay here again good value for money.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DebbieStocktonOnTees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirezioneRivoli, Responsabile reception at Rivoli Boutique Hotel, responded to this review, April 27, 2012
Dear Guest,
thanks for your comments that I printed out for the staff.
Hoping to welcome you once again at the Rivoli, from all of us best regards and Arrivederci!
Daniele Torrini
Ass. Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Britain, Connecticut
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 23, 2012

Hotel Rivoli was everything we wanted and then more. It is easy walking from the train station (5 minutes with suitcases), walking distance (10 or at most 15 minutes) to all the tourist areas of Florence. Our room came with a balcony with a table and 2 chairs overlooking the courtyard, complete with blooming flowerpots. The place was spotlessly clean: good bed, new plumbing, plenty of hot water, enough closet space, very nice buffet breakfast. If one had extra time, there are lovely garden spaces and lobby spaces to sit. The street included several reasonable restaurants, (some with free wifi) and a launderette. However, most outstanding was the help we received our last night there from the desk clerk to confirm an unexpected change in our next hotel reservation. She made the call in Italian for us to confirm the change and get us directions for finding the hotel in Venice, let us use the desk phone to confirm the change with our agent in the US and was caring and supportive while we dealt with the problems. Excellent place to stay! Grazie, Hotel Rivoli!

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ACS-NB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clifton
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 17, 2012

We recently staff at the Hotel Rivoli. The hotel staff provided great customer service. From the moment we checked in they gave us maps and suggestions on where to go and what to see. They also helped arrange our tours. The breakfast was very good and the service was great. The Hotel Rivoli is centrally located in heart of florence. The bathroom was a little small and water from the shower splashed all over. It may not look like much but it is definately worth the stay.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jvar90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, Kansas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 5, 2012

Our stay at the Hotel Rivoli was absolutely delightful. The front desk staff was very friendly and helpful. The restaurant staff was most polite, offered quick service and a very nice buffet breakfast included in the affordable room price. One other important feature of the Hotel Rivoli is it's close proximity to the train station.....just a few short minutes walk. This is a huge benefit when you are pulling luggage around behind you on cobblestone streets, on and off the train and no wait for a taxi. We were at the hotel, checked in, settled in our room within ten minutes of arriving at the train station.
This hotel has history and charm. We were offered a lovely room upgrade at no cost to us. Our pristine room had a balcony, marble bath, windows that opened which were much appreciated to enjoy the lovely spring weather. Don't let the front entrance fool you.....walk through the door and discover this hidden gem!

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank captainkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 3, 2012

We stayed in a doube room for two nights with breakfast. The location is great, literally 5 min away from the station and 3 min from the city centre. The breakfast was really nice and the service was great. Very pleased with everything they provided.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PLazarova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirezioneRivoli, Responsabile reception at Rivoli Boutique Hotel, responded to this review, April 5, 2012
Dear Guest,
Thanks for spending your time sending your opinion with us!
I will share it with all my collegues that for shure will be more than happy to see that our efforts in making your stay, a nice stay in Florence found your approval!
Hoping to welcome you once again at the Rivoli, best regards and Arrivederci!
Daniele Torrini
Ass. Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 2, 2012

Located 3 minutes walk to the station. I stayed in a single room on the first floor which was a bit pokey, especially the bathroom where I knocked the phone off the wall a couple of times. The room was a little dim and noisy. Breakfast spread in the hotel is good. Check in was efficient. Great bartender in the lobby bar, very friendly and adds personality to the place. Overall, its a reasonable hotel where street noise is not heard, however, the surrounding location is a bit tacky. Excellent restaurant attached.

Room Tip: Cheaper rooms are a bit dim and the single rooms have no bath.
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  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 4peopleonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rivoli Boutique Hotel

Property: Rivoli Boutique Hotel
Address: Via della Scala 33, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#44 Luxury Hotel in Florence
#60 Business Hotel in Florence
#66 Romantic Hotel in Florence
#82 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rivoli Boutique Hotel 4*
Number of rooms: 87
Official Description (provided by the hotel):
Located in the old town of Florence, the Rivoli Boutique Hotel offers class hospitality with charm, as well as spacious and elegantly decorated hotel rooms and suites. The Rivoli Boutique Hotel is a 4-star superior hotel that is set inside a restored 14th-century Franciscan convent, where guests can breath the charming and unique atmosphere of this ancient historic building in the city of Florence. The restoration has highlighted the architectural details dating back to 1500 such as arches and vaults, coffered ceilings and stone columns. Guests are welcomed in an enchanting setting full of cozy atmosphere, embellished by refined common areas, which are conceived as an oasis of tranquility away from the hectic pace of the city. The Internal Patio, which was obtained from a complete renovation of the Franciscan cloister, is now dedicated to relaxation and wellbeing, featuring an unforgettable 20 sqm-whirlpool that is also open during the winter with a constant water temperature of 36° C. The location could not be better, a few steps from the Santa Maria Novella railway station, the Duomo Cathedral, Ponte Vecchio Bridge, opposite the ancient and famous Officina Profumo di Santa Maria Novella, and the most important museums. In addition to the interior elegant and spacious patio, the Rivoli Boutique Hotel guests can enjoy the quiteness of the small "garden of medlar", an exceptional lounge where to spend moments of real relax; in summer time the garden is available for breakfast and dinners prepared and served by Benedicta Restaurant , 3 Michelin forks. ... more   less 
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Also Known As:
Best Western Rivoli
Best Western Florence
Florence Best Western

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