This hotel was the worse experience we have had.Booked through Qantas that promoted the hotel as a 4 star hotel this was a real rip-off.......it should have been rated a minus 4 star,
The first room we were given smelt of sewerage and with 34 degree temperatures and an air conditioner not working we requested a new room.
The second room was a joke with the bedroom on a roughly setup mezzanine floor and and a crude staircase.Slight sewerage odour was present but it wasn't until we slept there and were woken by a truck outside the hotel at 5am in the morning pumping out the sewer in street that we discovered water dripping from the ceiling by the bed and outside the bathroom.
Down to breakfast next only to be greeted with the worst selection of continental food ever.
A request for another room change saw us moved to something half decent but still we'll below any 4 star rating.This hotel needs to be seriously re-rated as not only was it expensive it would not pass as a 2 star on a good day.
Look at other hotel options before you book into this one.......we certainly will not be returning to this hotel.
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- Also Known As:
- Croce Di Malta Florence
- Hotel Croce Di Malta