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All reviews happy hour beautiful church great location train station lovely hotel within walking distance designer shops classic hotel the hotel staff front desk staff each evening hotel bar breakfast room junior suite four star hotel quiet street excellent breakfast
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Reviewed January 19, 2014

In a short vacation passing ( two nights ) few years ago, I was impressed by location, cleaning and not in the last point, they give us a free upgrade , an suite on two levels. Nice breakfast and easy to go by step in all important city areas.

Date of stay: July 2013
  • Trip type: Traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Thank 920narcisz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HtlDeLaVille, Direttore vendite at Hotel de La Ville, responded to this reviewResponded January 20, 2014

Dear Narcis Z,

Really thank you for choosing the Hotel De La Ville and for the wonderful review you wrote about us.

It is always a pleasure knowing that our Clients are satisfied about the quality of their stay at the Hotel De La Ville.

We hope to welcome you again soon in Florence.

Thanks again and best regards.

Gianni Burchietti
Sales Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2014

Very nice hotel in central Florence. It's situated in a upmarket street within easy walk to every sight in Florence. We arrived at the train station, and it's a five minute walk from there. Excellent service from helpful staff with regards to restaurant-recommendations etc. You'll leave your key at reception which is tiresome. Our room was of superior standard, very very clean and no noise at all apart from some voices heard through the ventilation. What was most annoying was the lack of wifi in the room. Were it not for this I would grant "Excellent" rather than "Very good". Breakfast was tasty, but the breakfast room was somewhat noisy. As if the otherwise helpful staff tried to make themselves heard.

Room tip: Upgrade to superior, or ask for a room away from the street.
Date of stay: September 2013
  • Trip type: Traveled as a couple
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3  Thank ofHarwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HtlDeLaVille, Direttore vendite at Hotel de La Ville, responded to this reviewResponded January 9, 2014

Dear BengtMar,

Thank you very much for having reserved the Hotel De La Ville for your recent stay in Florence.

We would like to thank you also for your review about it.

As we are already planning to have the wi-fi connection also in the rooms, we are sure that next time we aill receive an "Excellent" from your part.

Hoping to welcome you again.

Best regards.

Gianni Burchietti
Sales Coordinator

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Reviewed January 5, 2014

First trip to Florence and I couldn't have found a better hotel. 10 mins walk from train station where you get dropped from the bus from Pisa Airport, 5 mins walk to Duomo and 10 mins walk down lovely shopping street to Ponte Vecchio and beyond that the amazing Pitti Place. So much to see that to come back to a hotel that is very comfortable, excellent staff and a lounge where you can sit, relax, read or drink after a hard days of seeing incredible sights was just right. Will definitely be back to Florence and to the Hotel de la Ville.

Date of stay: January 2014
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HtlDeLaVille, Direttore vendite at Hotel de La Ville, responded to this reviewResponded January 9, 2014

Dear Jane S,

As first thing we would like to thank you for using part of you time for posting this positive review on Tripadvisor about your stay at the Hotel De La Ville

Your comments about our service made us very happy and proud.
We are working every day on trying of improving and positive comments are the best reward to us.

Thank you again and we look forward to welcoming you again at the Hotel De La Ville.

Best regards.

Gianni Burchietti
Sales Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
Google Translation

Date of stay: December 2018
Trip type: Traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile
Google Translation

Date of stay: November 2018
Trip type: Traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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