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“Pinpoint center of Florence” 4 of 5 bubbles
Review of Hotel Savoy

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Hotel Savoy
Ranked #21 of 422 Hotels in Florence
Certificate of Excellence
Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Pinpoint center of Florence”
4 of 5 bubbles Reviewed October 22, 2013

I thought the Savoy was a lovely hotel in a perfect location. My room and bath were wonderful. I thought the food was okay, nothing special. My biggest disappointment was that for the high rates we paid the hotel still charges 20 euro per day for wireless. They had two old computers in the basement that guests could use but this was not adequate for people I was with.
Spectacular outdoor dining on a nice day!

Room Tip: Loved my room with step out balcony overlooking Piazza de Repubblica even though it was a bit noisy.
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  • Stayed September 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank motherofthebrideOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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924 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
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  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
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English first
Athens
Level Contributor
94 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
5 of 5 bubbles Reviewed October 18, 2013

Spent 3 nights in a Deluxe Double room on the top (5th) floor of the hotel, after receiving an upgrade due to my Leading Hotels membership.

Service: 6star. Always polite, with a smile, and always by name. Even when we arrived the first night, by car, the doorman greeted us and asked if it was me... I asked him how did he know, and he said that we were the last booked guests to arrive, so he guested. Everyone was amazing, from the people at the front desk, the concierge (with great tips about the city), the cleaning staff, the waiters at breakfast. I would have given the Hotel overall 4/5, but the service tops 5, so...

Value: We got a double upgrade, from a Classic Double to a Deluxe Double, overlooking, partially, the Duomo Dome and the bell tower. Overall, for the location, the room, the service, I think the value is 4/5.

Sleep Quality: I like King size beds, and our room only had a Queen. I also found the pillows to be too soft. 4/5

Cleanliness: As expected in this sort of Hotel, no issues here. 5/5

Location: Does not get better. Minutes walk from everything, right smack in the middle of the city. Access by car is tricky, but, once there, they take care of it, and parking is about €45 / day with in-out privileges. 5/5

Room: Here I was not impressed. The bathroom is nice, full marble, but not big enough for two. The room is well appointed, but a bit without character. The entertainment system is boring, and offers very basic channels. And the wifi connection had issues, and whenever it worked well, it kept asking for a login all the time. 3,5/5

The gym was nice, on the 6th floor, with a great view of the Duomo and the bell tower.

Breakfast was very good (4/5), with great service, and a nice "cold" spread buffet, but nothing memorable.

Overall, highly recommended, with some issues.

Room Tip: Try to get a room with a Duomo view.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AlbertR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 15, 2013

This is an elegant hotel, expensive, and very well located on a central square, just around the corner from Piazza della Duomo and within easy walking distance from the Uffizi museum and Ponte Vecchio. The concierge/staff were very helpful and professional. There is a fine restaurant (indoor and outdoor) associated with the hotel. The rooms were reasonably spacious and very clean.

Room Tip: Always ask to see several rooms before choosing. Rooms on the square are noisy at night
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  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed October 10, 2013 via mobile

The front desk and concierge staff are outstanding. The house cleaning staff are generally efficient. The staff in the restaurant are generally very good but there are a couple of waiters that aren't up to snuff. The real but fixable problems are: 1. the gym is far too small and congested for a hotel of this calibre; and 2. Despite the high rates, they charge for internet, which is silly and off putting.

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed October 3, 2013

As a keen cyclist I visited the hotel with my wife within a package to allow me to ride the 2013 road world cycling route. From start to finish the experience was simply amazing . The hospitality and care the hotel shared with us has not and will probably never be surpassed. The central location is ideal for people wanting to absorb the sights and sounds of the vibrant city. When you leave a hotel how do feel? With the Savoy it was VIP all the way, with the opportunity to ride with some remarkable people!

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Baz118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed September 29, 2013

Our pick up was smooth with a very friendly driver who speaks English. The hotel is located very near the airport. Reached there in 10 minutes. Greeted by helpful front desk and luggage were handled very professionally. I was given a top floor balcony room with a small view of the duomo roof. That's perfect!

Rooms were small but like all hotels in Italy, you can't complain. The cozy decoration and the location of this small jewel is good enough for our stay in Florence. We walked to all tourist spot by foot. All of which are just a stone throw away.

The breakfast is so short of food, you'd rather eat out. Great coffee though. The hotel is surrounded by many cafes and smacked right in the middle of a shopping area.

Amenities in the room is just right and adequate. Comfortable bed after a long day of adventure in Florence. Bathroom is a bit small for westerners and you would have to close the door just to have space to move around. Very clean rooms.

Overall, my stay was very satisfactory as the service and friendly people made up for the small but great rooms.

Room Tip: Spend some extra bucks to book the highest floor room. Only the highest floor have balcony where you...
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank asian8traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

Although the location is excellent, the way the square is being used by the cafes and the various vendors detracts from its original beauty.
The staff is young, enthusiastic and professional at all departments. Quality of food and bar are excellent. My only con is that value for money is on the low side considering the size of rooms and especially that of the bathroom.

  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NIKOLAOS L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Savoy

Property: Hotel Savoy
Address: Piazza della Repubblica 7, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Florence
#18 Luxury Hotel in Florence
#23 Family Hotel in Florence
#28 Romantic Hotel in Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Savoy 5*
Number of rooms: 102
Official Description (provided by the hotel):
The five-star Hotel Savoy offers luxury and style in the heart of Florence. Located on the Piazza Repubblica, close to Florence's renowned landmark the Duomo, the hotel is just a short walk from the Uffizi Gallery and the Ponte Vecchio. Just steps away from the main Florence fashion houses, the Hotel Savoy is the ideal base from which to visit the key attractions of this beautiful and historic city. ... more   less 
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TripAdvisor is proud to partner with Amex, Hotels.com, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Priceline, Cheap Tickets, Travelocity, Agoda, Odigeo and Jetsetter so you can book your Hotel Savoy reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rocco Forte Savoy
Forte Hotel Florence
Forte Florence
Florence Forte

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