The front desk and concierge staff are outstanding. The house cleaning staff are generally efficient. The staff in the restaurant are generally very good but there are a couple of waiters that aren't up to snuff. The real but fixable problems are: 1. the gym is far too small and congested for a hotel of this calibre; and 2. Despite the high rates, they charge for internet, which is silly and off putting.
- Official Description (provided by the hotel):
- The five-star Hotel Savoy offers luxury and style in the heart of Florence. Located on the Piazza Repubblica, close to Florence's renowned landmark the Duomo, the hotel is just a short walk from the Uffizi Gallery and the Ponte Vecchio. Just steps away from the main Florence fashion houses, the Hotel Savoy is the ideal base from which to visit the key attractions of this beautiful and historic city. ... more less
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- Also Known As:
- Rocco Forte Savoy
- Forte Hotel Florence
- Forte Florence
- Florence Forte