service: feels like there is no concierge service. we asked them to book a few restaurants for us, and there were no follow ups.
bathrooms: there is absolutely no ventilation, we asked guest services to fix it, and saw no improvement after staying there for 4 nights. bathroom doors are old and worn out, the first day it was extremely difficult to get the bathroom door open from the inside, had to tell reception to fix it. honestly, at the prices they are charging, stuff like this shouldn't even be an issue.
rooms: rooms were spacious, plenty of closet space. comfortable beds.
location: good location, right by the river, and across from the Ponte Vecchio (although it's just a bridge filled with jewelry shops) , but plenty of other options in the same area and florence is so small. there's a taxi stand right in front of the hotel.
would i return? most likely not, there seems to be plenty of other choices, and i wasn't impressed by the service, nor did i feel the value of the hotel.
- Official Description (provided by the hotel):
- Guests are invited to vernissages of exhibitions which take place in the public areas of the hotel.Gli Ospiti sono inviati ai vernissage delle mostre allestite nelle aree comuni dell'hotel. ... more less
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- Also Known As:
- Gallery Art
- Gallery Hotel Florence
- Gallery Hotel Art Florence