Great hotel in a very central location. We were able to walk everywhere and pop in to freshen up if we got too hot. Very cosy room. Very friendly and hospitable staff. Good breakfast in the small airy restaurant. Rooftop terrace was ideal to relax in the evening with a drink.
Hotel nice, staff is polite and helpful, breakfast is good, and can having breakfast in the roof terrace with beautiful view of Ponte Vecchio. Location is excellent. Overally very good 😊 Surely will return!
We spent part of our honeymoon here 20 years ago and returned with our children this year. We were so happy to see that it is every bit as lovely as it ever was! We even found our entry in the old guest book and showed it to our kids! The rooms are small but well appointed, clean and comfortable and the location can't be beat (overlooking the river, the Ponte Vecchio, the Uffizi). The breakfast room, lounge and outdoor terrace add to the allure of the Hermitage. They are great spaces to relax and unwind with a drink, read a book or talk with fellow guests, or just gaze at the rooftops.
For first time visitors to Florence, you can't beat the location: the Ponte Vecchio is right there and the Uffizi Gallery is around the corner. That's great for first time tourists, but it also means you are surrounded by tourists all the time. The Hermitage is a great oasis from the hordes, however. There is a beautiful roof top garden with views of the Arno River and of the Duomo and that romantic Florence skyline. After a day seeing the sights, it's nice to relax up there amidst the flowers and grapevines. If that gets too hot, there's also a nicely air conditioned sitting room. The dining room is also very nice with good views. The breakfast offerings are fine, if unmemorable by Italian standards (and I have high standards for Italian food!) Our room on the fourth floor was fine, although small with dated decor. All part of the shabby-quaint vibe. The bathroom was nice and big. The staff were very nice and helpful. Our train didn't leave until late, but the concierge told us we could use the sitting room, bathroom, and terrace all we wanted after we'd checked out. I'd certainly recommend the Hermitage!
My husband and I stayed here 4 nights and didn't want to leave. Yolanda and Monica were absolutely wonderful, along with all staff members. Excellent, spacious immaculate room, modern bathroom, outstanding elegant breakfast room and buffet, beautiful terrace and well appointed, inviting lounge to meet friends. Excellent location, steps from Uffizi Gallery and Ponte Vecchio. Truly the most enjoyable stay we had on our entire trip through Italy. The Hermitage Hotel is one of the reasons we want to return to Florence in the Fall. Thank you Hermitage! We'll be back!
B. Fitch
