I have to agree with the other reviews as our stay at the Hermitage was perfect. 4 wonderful nights at this perfect location. Wonderful staff, beautiful rooftop garden and lovely breakfast...can't wait to go back.
- Free Wifi
- Breakfast included
Located by Pont Vecchio within a walk of all the city attractions. We booked a first floor room with bridge and river view. The room had A/C and a spa bath which was well used after days walking the beautiful city. The hotel has a great roof garden, ideal for a relaxing pre dinner drink
The staff were very friendly and helped to book restaurants, galleries and museums without hesitation.
The hotel offered fast wifi and the room was particularly clean.
A fantastic base to explore Florence!!
Everything a small hotel should be - friendly and well-managed, with comfortable rooms. The location right next to the Ponte Vecchio is unbeatable. The public spaces - terrace and lounge, breakfast room - are all inviting. The staff all very helpful at booking restaurants and printing out museum reservations we made on our mobile phone. Fast and reliable wifi.
The location is PERFECT and the view from the terrace is unbelievable! The girl at the desk was ridiculously kind, informative, sweet... They made reservations for us for Uffizi. A bottle of wine was waiting for us (it was our 10 year anniversary). We had a great time, nice comfy bed. Wonderful gelato downstairs...
Great boutique hotel in Florence. The staff were very friendly and their English was very good so they were able to help us with dinner reservations. The room was hot - had AC but didn't seem to cool the room as well as it should have in 36 degree C heat. Overall great hotel!
You cannot beat the location of this hotel. Follow the signs to the Ponte Vecchio and you will be there. I stayed here for 3 nights in August with my husband and 9 year old daughter. The staff were very pleasant and welcoming. The breakfast room on the top floor is lovely and such a nice way to start the day, looking out onto Florence. I definitely recommend the Hotel Hermitage!