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“Great Location” 4 of 5 bubbles
Review of Hotel Hermitage

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Hotel Hermitage
Ranked #71 of 421 Hotels in Florence
Certificate of Excellence
Milan, Italy
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Location”
4 of 5 bubbles Reviewed July 7, 2013

Our room was very noisy and small but clean and the location is great. Right next th the Uffizi and the Ponte Vecchio. Also the desk service is very professional and helpful. Air conditioning works well. Good prices.

Room Tip: Ask for a quiet room!
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dquiat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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579 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
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English first
Denver, Colorado
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed July 4, 2013

This was the perfect choice for us to land after a long travel day from the States. The Hermitage oozes charm, from the sitting room over looking the Arno and the Ponte Vecchio to the rooftop terrace covered in flowers, where on one side of the terrace you look out on the Duomo and the other the the Ponte Vecchio. The rooms are a good size by European standards, and very clean. Free wi-fi. Below the hotel on street level is a wonderful gelato, cappuccino place with delicious sandwiches. The location doesn't get better in Florence.

The front desk staff was amazingly helpful with making reservations to get into the Academia, and help contacting airlines when luggage was lost.
We look forward to a return trip to the Hermitage real soon!!

Room Tip: Request a Ponte Vecchio view room.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank B H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed June 27, 2013

This hotel is one of the best I have stayed in in Italy. It was quaint, with unique pieces of antique furniture, the staff were friendly and helpful, the roof terrace a perfect sunny spot to sit and have a beer and look over the river Arno. It made the holiday really special and we will certainly stay here again next time we are in Florence.

Room Tip: Our room overlooked a quiet little square. On one of the nights there was a concert in the building...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rebecca E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pipersville, Pennsylvania, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 20, 2013

The Hermitage has been our family's multigenerational go to hotel in Florence for over 20 years. It's central location next to the Ponte Vecchio, friendly & knowledgeable service, charming roof terrace for breakfast or afternoon refreshments, and great value make it a perfect choice for any visitor to Florence.

Room Tip: Note: Room sizes (including bathrooms) are efficient, not spacious.
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  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Virginia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed June 17, 2013

This was my 2nd stay at the Hotel Hermitage and I thoroughly enjoyed it AGAIN! It's location RIGHT at the Ponte Vecchio is great. It can be a little loud due to street noise (we noticed this on the 2nd floor but not the 4th). Beds are quite comfortable and the people are SO helpful. They are so willing to make arrangements for museum reservations, EARLY cabs to the airport, dinner reservations. We were with another couple and really enjoyed having a cocktail in the "parlor" each evening before we headed out. Felt like we were in the living room of a friend's home.

  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gracemom20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo,NY
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed June 16, 2013

The staff were so helpful and kind. I cannot say enough about their welcoming and friendly demeanor. It seemed as though I had been a repeat customer - they treated us that well. The hotel is located right next to the Arno River and the Ponte Vecchio, and the rooftop terrace offers a lovely view. The terrace is also well-kept and clean, as is the rest of the building. Breakfast included yogurt, meats, cheeses, cornettos, pastries, fruit and coffee or tea. Note that you will have to walk down an alley from where your taxi drops you off, then climb up a flight of stairs to get to the hotel elevator.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PJ73Buffalo_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 15, 2013

This is a small, quaint hotel located in a choice area of Florence. You are steps away from the Ponte Vecchio Bridge. A very short walk through some charming small streets gets you to the Uffizi Gallery and the glorious Piazza della Signoria. Good local restaurants within close walking distance. No need for a car. While not luxurious, the rooms are comfortable , nicely appointed and well maintained. Entrance to hotel is a bit of a turn-off initially, no lobby, just several steps to walk up from street to reach the elevator which takes you to reception located on 5th floor. Once you're up there, initial impressions are gone as you are in a different world. The "bar" is a comfortable sitting room overlooking the Arno River. The breakfast room , with both indoor and outdoor seating, depending on the weather, is a terrace, beautiful in its own right, and provides a wonderful view of the city. It is a delight to the senses. The staff is also delightful, could not be more helpful, whatever your requests might be, starting with the convenient online booking process through your entire stay.
Having stayed in several hotels in different locations in Florence over the years, this is the one we choose to come back to. Try to get a room overlooking the Arno, it makes the stay even more special, though they are hard to come by in peak season.

Room Tip: Ask for one with a view of the Arno or on the 5th or 6th floor
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hopeful14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Hermitage

Property: Hotel Hermitage
Address: Vicolo Marzio 1 | Piazza del Pesce, 50122, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Free Breakfast Room Service
Hotel Style:
#31 Romantic Hotel in Florence
#81 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Hermitage 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Hermitage Hotel Florence

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