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“Pleasant stay near Ponte Vecchio” 4 of 5 stars
Review of Hotel Hermitage

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Hotel Hermitage
Ranked #70 of 421 Hotels in Florence
Certificate of Excellence
Raleigh, North Carolina
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Pleasant stay near Ponte Vecchio”
4 of 5 stars Reviewed March 20, 2013

This is a very pleasant hotel with a very friendly staff. There is a neat sitting area next to reception where you can play cards, have a drink, or just relax. The rooms are clean and well-decorated. Breakfast is good and you can order off a menu if you want more than the typical Italian breakfast - for Americans you can get bacon and eggs. You can have breakfast in your room too if you wish. The one drawback for us was that there is a staircase from the street up to the first floor of the hotel. We had older people with us who had some difficulty walking up the stairs. Florence is a very compact city and there are lots of restaurants near the hotel. There is also a gelato stand at the front of the building in which the hotel is located.

Room Tip: There is some street noise as is typical in cities in Italy because of the scooters so higher rooms...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank bonvivantnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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538 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Philadelphia
Level Contributor
94 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 14, 2013

This is the 3rd time in the last 30 years that I have stayed at the Hotel Hermitage.
The location is fantastic. Staff is very helpful. And it is seconds (really) from the Ponte Vecchio. Although we stayed for
3 nights in March and couldn't take advantage of the rooftop terrace, we were still able to go up for a minute
to take in the view. Breakfast is awesome. And there's a lovely living room to read the paper, play cards or
just plan the day. We toured Tuscany for two days but still drove back to the Hermitage at the end of the day
and did not regret it.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Conciergefn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 5, 2013

A little gem of a hotel in a perfect location. Our room was clean and basic - exactly what was needed when you are out pretty much all day (and a comfy bed). We were hoping for a room overlooking the Arno, but had a courtyard looking room which was perfect and I imagine a lot quieter (though I recommend ear plugs in any city!). The continental breakfast was delicious and served in a very pretty room. The roof terrace will be great in summer, but appreciated on a bright blue, but cold March day too. The staff were friendly and very helpful in booking us galleries and restaurants. A wonderful stay.

Room Tip: Our room on the courtyard (306) had a big comfy bed and good bathroom with a whirlpool bath (to ease...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Vicky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham
Level Contributor
113 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed March 4, 2013

We (husband, 9 year old daugher and I) had a great 3 night stay here in Feb half term. We took a taxi to the hotel because we had our luggage with us as we were travelling by train but is an easy 15 min walk from the central train station. The hotel is next to the Ponte Vecchio and is really well located as it is easy to see all the sights on foot. The rooms are lovely with great views over the roof tops in Florence.The view from the rooftop garden is great. The staff were friendly and accomodating. Venchi's ice cream parlour is nearby and is a must for any ice ream lovers!!!!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank NCCNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed February 23, 2013

We had a lovely 5 night stay in the Hermitage in January. Brilliant location, right next to the Ponte Vecchio with major sights within walking distance, you couldn't find a better location for visiting Florence. Friendly helpful staff, a lovely continental breakfast each morning, comfortable rooms; it was real haven at the end of a long day of walking and sight seeing in the rain.

We had a family room (two adults and 2 children, 1 a teenager) on the 2nd floor which looked over the piazza behind the hotel. Although tight there was more than enough room for the four of us. The breakfast room is on the 5th floor with beautiful views over the roof tops of Florence. If you stay here make sure you go up to the sundeck on the roof to enjoy splendid views across Florence.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Flintstones123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alameda, California
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 23, 2013

We selected this hotel based on TA reviews. The location, right near the Ponte Vecchio was ideal, and everything we wanted to see in Florence was within walking distance, though we did take taxis to/from SMN train station, because of our luggage. The value for the hotel was great, and the breakfast had many items to choose from, though we only took advantage of it once.

The bedroom itself (a deluxe double) was clean & small but standard for European standards. The bathroom was large, warm water was plentiful, and the heater in the room was easily controlled. The building is old (obviously) and the windows are not well sealed--because of this I still had to use two extra blankets in addition to the heater, and we were awakened by so much noise each night. Based on some of the other reviews, we were glad to have received a room not facing the river, but the courtyard our room overlooked was almost more loud as the sound seemed to echo and funnel up to our 4th floor room. We heard voices all nights, as the concert hall in the courtyard emptied, alarms sounding (car or building?), garbage trucks, street cleaners, barking dogs, and anything else you could think of. I brought earplugs, and used them religiously, and still had rough sleep each night. It was a little cold to take advantage of the hotel rooftop garden terrace, but we could definitely appreciate the view from there.

I'm not sure if I would return, but if this hotel fits your budget, I would definitely still recommend it, just be sure to pack some good earplugs!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank CaRusso728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
138 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed February 4, 2013

Just a three day stay at this quaint hotel during January was fantastic and only served as an entree to more holidays in Florence.
Brilliant location, easy walk from the station and superb facilities and old world charm.
Loved the library room for pre drinks before venturing out across the river and searching for a different local restaurant, of which there were so many serving local food.
The sun deck had amazing views and I would love be there in summer enjoying some antipasti and wine listening to the sounds of Florence.
I do not hesitate recommending this gem hotel.

Room Tip: Ask for a room on level 4 overlooking the Arno. Breakfast was continental, but adequate to fuel up...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RL1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Hermitage

Property: Hotel Hermitage
Address: Vicolo Marzio 1 | Piazza del Pesce, 50122, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Uffizi
Amenities:
Bar / Lounge Free Breakfast Room Service
Hotel Style:
#31 Romantic Hotel in Florence
#81 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Hermitage 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Hermitage Hotel Florence

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