I asked for a quiet room and got exactly what I asked for. Room 12 was perfect for me on my own. It is small and so might not be large enough for a couple with two or more suitcases, but it overlooked a quiet courtyard and seemed not to admit much noise either from the corridor or the public rooms in the hotel. The staff in the breakfast room and at the desk were all extremely helpful and very friendly, and always seemed prepared to do that little extra to solve a problem or answer a question. Finally, the location is terrific, within minutes of all the sites, but without being on a busy or noisy street. I will certainly book in here again.