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Reviewed March 22, 2012

Just returned from a too short stay at the Excelsior (3 nights) but can't remark enough about the level of service and location. You must have lunch and drinks on the roof-top restaurant/bar. The hotel exudes old world charm with extremely capable, attentive and professional staff. It's location allows one to drop into the mayhem of the tourist sites and escape just as quickly. Concierge staff can arrange any and all tours you may wish to join and restaurant recommendations were spot on (Iacopo is the best!). Enjoy your stay!

Room Tip: Ask for Arno view room but not really necessary
  • Stayed: March 2012, traveled on business
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1  Thank Douglas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2012

A classy hotel with an old-world feel in arguably the best location in Florence. Service was excellent!

  • Stayed: February 2012
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1  Thank KristenP45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2012

This hotel is in a fantastic location, right on the river Arno and about 5 minutes walking distance from the famous ponte vechio bridge and all the other main sights of Florence.

It is a very beautiul hotel and the service from all the attentive staff is extremely helpful and polite.

I can't rate this place highly enough.. thank you to all the Excelsior staff for making my stay a fantastic one. Grazie mille!

  • Stayed: March 2012, traveled on business
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Thank Christian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2012

This hotel has all the style and charm you would expect of a Westin in this amazing city. From the moment we walked in the service was spot on. We were upgraded (as SPG gold members) which was appreciated to a lovely room overlooking the Arno River. The bathroom was large with double sinks and had a great long bath. We had breakfast in the morning where you could order a la carte from a menu card as well as having a good selection from a buffet.

It is worth while visiting the 6th floor for a drink as the views over Florence are excellent and there is an outdoor terrace up there as well which I can imagine is lovely to sit out after a long day of sightseeing in the warmer months.

  • Stayed: February 2012, traveled as a couple
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Thank fussyraich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2012

The Weston took great care with us. Stephano, the manager, is one of the best I've seen. His attentiveness and customer service far exceeded our expectations. All the hotel staff were very pleasant and over accommodating to us. Beautiful 6th floor restaurant with views to die for. Great lounge and breakfast area with a large menu. I hope I get back to Florence soon just to stay at the excelsior again!

  • Stayed: February 2012, traveled with friends
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Thank 632AndreaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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