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“Nice hotel, near perfect location”

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The Westin Excelsior Florence
Ranked #24 of 421 Hotels in Florence
Certificate of Excellence
Milton Keynes
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nice hotel, near perfect location”
Reviewed January 23, 2012

The location of the hotel is perfect; a short walk from the railway station and only a few minutes stroll to the all the sights of the city. As one of the previous reviewers said the sixth floor bar and restatuarant is a real must, even if you're not staying at the hotel. However at 7 euros for a coke keep reminding yourself that you're paying for the view - but what a view! The room was spacious and in keeping with the hotel, don't expect uber-modern but it was clean and very comfortable. Worth mentioning that the concierge was excellent and recomended two great restauarants. We will return!

Room Tip: If the sound of church bells disturbs you, avoid the rooms at the front of the hotel.
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  • Stayed January 2012, traveled with family
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Thank Northerngit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,536 reviews from our community

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Greenville, South Carolina
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 18, 2012

Stayed at this hotel on short notice with a starhot rate from my sister. Great location, right on the Arno. Had a great room with a balcony and view of the Arno. Room service was great, and so was the new bar and restaurant on the top of the hotel. Very mod and refreshing in such a baroque setting. They even extended our stay by a day with no questions or problems. Very appreciated. Concierge also set up our train tickets and had them delivered to the hotel. Very helpful. It's hard to go wrong with Starwood properties.

Room Tip: You can reserve a room with a view of the Arno. Only issue is the Carabinieri station right down the...
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  • Stayed December 2011, traveled as a couple
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Helpful?
Thank Maria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 15, 2012

The Hotel is located just next to the Arno river ,very close to the station and walking distance from the Must visits of Florence. This allows the guest to stay in one of the best addresses in Florence without worrying about transportation etc...Loved the way the hotel brings the traditional and modern into the guest experience in a classy manner. We stayed in December and were very satisfied with the quality of room and services at the Excelsior. The beds are truly Heavenly Beds.....Housekeeping services very good. The Lobby is traditional and very European . The Uffizi and Accademia were walking distance and the concierge helps out in planning out your visit effectively....

  • Stayed December 2011, traveled as a couple
    • Value
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Helpful?
Thank Dandiwala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york city
Level Contributor
51 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed January 13, 2012

I have stayed at this property many times for business. Its a perfect location,the concierge is very helpful and the lobby is nice place to meet people and take meetings.
The rooms can be spacious and comfortable but they a old fashioned and some are run down. The river views are lovely, but on the low floors they are also quite noisy as the road is busy and there is some sort of recycling machine that is very loud a few times a day.
The gym is surprisingly large and modern. I will continue to stay at this hotel and always recommend it to others.

  • Stayed January 2012, traveled on business
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    • Location
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Helpful?
Thank maddeline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 11, 2012

Expensive but so worth it! Very clean, excellent staff with amazing recommendations, easy walking location and a fab view of the Arno from river view rooms. We even used the parking for our rental car which was not available at lots of other hotels in the city. Would definitely stay here again!

Room Tip: We were upgraded at check in but had reserved a river view to begin with. Worth the extra to see the...
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  • Stayed November 2011, traveled as a couple
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Helpful?
Thank Pcboca85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, Maryland
Level Contributor
122 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed January 9, 2012

Wonderful service, very helpful. Location can not be better!

Room Tip: Ask for a river view...awesome!
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  • Stayed December 2011, traveled with family
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Helpful?
Thank SkipperDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
São Paulo
Level Contributor
87 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed January 7, 2012

We spent 3 nights in Florence in the West In. What a place!!!! The Hotel is an old monastery and was entirely refurbished keeping the antique atmosphere. It is reaaly expensive but it is worth every single cent! The rooms are big and comfortable beautifully decorated. Sleep quality is awsome with black outs in the windows and a great bed! Location is the best in Florence! just across the river and minutes walking to Ponte Vecchio, excellent restaurants and fancy shops. The bathroom is big and clean with a great shower and excellent hair dryer. Breakfast needs a separate review!!! Perfect in the smallest details! This is really what you expect from a 5 star hotel! Again, expensive but worth the price!

Room Tip: Try to include breakfast in the rate.
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  • Stayed December 2011, traveled with family
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Helpful?
Thank saopaulo36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Excelsior Florence

Property: The Westin Excelsior Florence
Address: Piazza di Ognissanti 3, 50123, Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Family Hotel in Florence
#19 Romantic Hotel in Florence
#21 Luxury Hotel in Florence
#30 Business Hotel in Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Westin Excelsior Florence 5*
Number of rooms: 171
Reservation Options:
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Also Known As:
The Westin Excelsior Florence Hotel Florence
Westin Florence
Florence Westin
Westin Excelsior Florence

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