At The Regency Hotel we found the very best service we have ever experienced in a hotel. Everyone -- the desk staff, the waiters, the housekeepers -- did their very best to make us feel welcome and pampered.
That was the great news. There is no bad news, just news that is not as good. Our room was just OK, comfortable, but not large, and it was rather strangely decorated with red print cloth walls and red print carpeting. It took some getting used to. I've been in other much larger, nicer rooms in Florence for this money (but the service was not as good). As mentioned in other reviews, there are lots of steps to negotiate in this hotel. And finally, for us the hotel was just too far from the main attractions of Florence. To stay here you must really be able to walk, have an excellent sense of direction, and possess good map-reading skills, and even then you will get lost at least a couple of times. Taking cabs is not a cheap answer. The hotel called a cab for us to go to the train station. The meter read 7+ euros but we were charged twice that because the hotel called, so the driver said. The 8-minute ride us 15 euros (about $20).
We truly enjoyed our stay at the Regency, but we will think hard before staying here again.
- Official Description (provided by the hotel):
- Once upon a time when the city of Florence was the Italian Capital, Hotel Regency served as a retreat to high government officials and ministers of the State. Today, the nineteenth century villa located in the heart of Florence is a five star property and a long time member of the prestigious "The Small Luxury Hotels". The hotel overlooks pristine Piazza D'Azeglio, framed by monasteries, ancient cloisters, famous museums, the Synagogue and, even more impressive, maintains the private villa-like air, ensuring travellers a memorable experience. Affacciato su una delle più belle "piazze salotto" fiorentine, immerso nel verde e nella tranquillità, l'Hotel Regency conserva ancora il fascino vintage della residenza ottocentesca di ministri e alti funzionari, con l'atmosfera di una dimora privata di gran lusso. Collocato nel centro storico cittadino, in una posizione invidiabile, consente di godere della bellezza delle opere d'arte che rendono unica questa città come i palazzi rinascimentali, le chiese, i chiostri ed i musei tra i più prestigiosi al mondo. ... more less
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- Also Known As:
- Regency Hotel Florence