For my (business) stay in Florence, I opted to stay at both the Westin and St Regis (both hotels are located around the same square). The Starwood hotels are always my first choice as a SPG platinum member, and I believe they are the most luxurious hotels in town (besides the Four Seasons). Let me introduce myself as a seasoned traveler who has stayed in some of the most luxurious hotels of the world. When travelling, I like to pick my hotels by using websites such as Kiwicollection, Conde Nast magazine, Travel & Leisure (see my other reviews). So I only like the best of the best. In a nutshell: the St Regis is amazing with incredible rooms and far superior to the Westin (as expected), but the Westin has something that the St Regis hasn’t : a spectacular outdoor rooftop. So make sure to enjoy the best of both hotels.
Things I liked :
-Very friendly staff. I must admit that all the Starwood properties in Italy that I visited so far have a wonderful staff.
-As a platinum SPG member, I was upgraded to a fantastic and expensive suite. Simply wow !!! The bed was amazing. I wonder where the St Regis buys its mattresses.
-The location, along the river, is ok: not right smack in the middle of the city center but about a 10 minute walk from both the Ponte Vechio and the Dome.
-The breakfast, served at an inside balcony overlooking their impressive ball room, was excellent.
-The butler service, thé trademark of the St Regis hotel chain, was excellent
-The hotel breaths luxury and grandeur. You will love it.
Things I did not like so much
-What I did miss at the hotel was the lack of any outdoor space to relax and chill after a morning of sightseeing (besides the small terrace in front of the hotel). For those missing an outdoor space as well, just know that its sister property the Westin at the other side of the square own an amazing rooftop, where you can enjoy the sunset and spectacular city vistas. Nevertheless, it would have been nice if the St Regis would have had its own rooftop (and from the Westin terrace, you can see that they have a large rooftop, albeit not used).
-Besides lacking an outdoor space, the hotel also has no swimming pool.
Of course, one should know that upfront and the hotel makes no secret about it that is has no outdoor space nor swimming pool. Nevertheless, I missed both of these features in a city with a hot climate like Florence, especially knowing that their only competitor in town, the Four Seasons, has a beautiful garden with outdoor swimming pool. Maybe the Westin and St Regis could buy that square in between them and make a garden with pool there :-). It is the only reason why I rate the hotel 4 instead of 5 stars, as otherwise, there is nothing one could complain about.
Tip: keep an eye out for the website www.beatthetimer.com, where the St Regis hotel sometimes offers discounted room rates.
- Official Description (provided by the hotel):
- Located in a sumptuous palace in the heart of the city, The St. RegisFlorence is a privileged base from which to experience Tuscany'stimeless attractions. A short stroll will bring you to the iconic Uffizi,Duomo or Ponte Vecchio’s elegant jewelry shops. Legendary for its history, Florence’s streets offer inimitable treasures.The St. Regis Florence offers 19 exquisite suites enriched with refinedfurniture and antique artworks, together with 81 elegant guestroomsdecorated with the prestigious Medici, Fiorentino and Renaissancestyles. ... more less
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- Also Known As:
- The St. Regis Florence Hotel Florence
- Florence Grand Hotel
- Grand Hotel Florence