I haven't actually taken one of their tours BUT they get a huge shout-out none-the-less. We are planning to visit the Cinque Terre in March and I was desperate to find a company that would do a day tour, as all of them seemed not to be available till April. These folks don't have a tour in March but Chris in the office wrote me a lengthy, detailed email with a suggested plan for a do it yourself version. Wow! They are likely never to see any business from me (um, we likely will only be doing one trip to the area and this is it), but he did this just to be a help. Very impressive!
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