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“Wonderful stay in Florence!”
Review of Hotel L'Orologio

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Hotel L'Orologio
Ranked #44 of 411 Hotels in Florence
Certificate of Excellence
Reviewed December 27, 2013

We stayed at Hotel L'Orologio for 2 nights at the beginning of December and absolutely LOVED IT! We stayed in Italy for a total of 8 nights in 3 different cities and Florence was by far our favorite city and Hotel L'Orologia was our favorite hotel! It was modern but cozy at the same time. Our room was very comfortable and clean and the hotel staff was wonderful! They helped us with directions and hotel reservations and were so friendly and welcoming! The hotel is very conveniently located as it is right by the train station. Since we came in and left through the train station this was a huge bonus for us! When we got cocktails one night at the bar, the bartender made me a special martini and bar snacks were complimentary and delicious! If we are ever lucky enough to return to Florence we will definitely stay here again!

  • Stayed: December 2013, traveled as a couple
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2  Thank Jenn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this reviewResponded January 9, 2014

Dear Guest,
Thank you so much for sharing your experience on TripAdvisor.
It is great to see you enjoyed your visit and we are so glad you used the word "Wonderful" to describe your stay at L'Orologio.
We do look forward to welcoming you soon again.
Kind regards

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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421 - 427 of 1,304 reviews

Reviewed December 26, 2013

We selected L' Orologio on the basis of Trip Advisor reviews and we were not disappointed. On the contrary; it was better than expected.The hotel is at the corner of the square and an easy walking distance from the train station - with roller bags no taxi was required. We were given room 502 on the top floor (it has three rooms only on that floor) and what a surprise: we opened the curtains and from our window we had a spectacular view of Brunellesci's dome just a couple of blocks away. The hotel is a boutique hotel with really well decorated comfortable public spaces (especially the library) and very helpful staff. We stayed for five days. It has nice exercise and sauna facilities in the basement (we did not use them since Florence is a walking city - lots of exercise). The buffet breakfasts were good and the staff very attentive. Old building totally gutted and reconstructed inside. The clock motif was different and well done. The room was well appointed with nice little touches (automatic lights in the closets, fully appointed bathroom, and so forth.) This will be our choice hotel in future trips to Florence.

Room Tip: Ask for the fifth floor.
  • Stayed: December 2013, traveled as a couple
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2  Thank ahl7300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this reviewResponded January 9, 2014

Dear Guest,
Thank you so much for you review on Tripadvisor! Your feedback is very much appreciated and we are sure that it will be useful for future travellers!
We are glad to read that you enjoyed your stay with us and both location and accommodation were up to your expectation.
Looking forward to welcoming back you soon.
Kindest regards,

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2013

I stayed at the Hotel L'Orologio in early November. What a lovely hotel, the rooms are decorated beautifully and many have great views of the Piazza Santa Maria Novella. The staff was very friendly and helpful in everyway. The breakfast rooms has a terrific view of the Piazza and the breakfast buffet was really nice. I would stay again at this hotel.

Room Tip: They have a duplex room that is on two levels and has a balcony upstairs with wonderful views.
  • Stayed: November 2013, traveled with friends
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Thank athomeinpositano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this reviewResponded January 9, 2014

Dear Guest,
Thank you for your lovely review. We are extremely happy to hear that you enjoyed your stay at L'Orologio, the service, the room and the panoramic Breakfast hall.
We sincerely hope to welcome you back and we all wish you a wonderful 2014!
Warmest regards,
Ezio Indiani

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2013

Beautiful rooms, great location, friendly staff. Good breakfast - you can ask for a cappuccino. Highly recommend.

The hotel is quirky with its collection of clocks but very classy. The clock to the right of reception came from NY stock exchange.

It is walking distance from train station, and sites. Overlooks a quiet square, and plenty of restaurants close by.

Room Tip: Ask for a view looking over the square
  • Stayed: November 2013, traveled as a couple
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1  Thank M S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this reviewResponded January 9, 2014

Dear Guest,
Thank you for your kind words and compliments.
We are delighted that you enjoyed the hotel, the location and its services!
Please be sure that your kind comments will be shared with front desk staff and the rest of the Team.
We hope to welcome you back at L'Orologio in the near future.
Kind Regards

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 24, 2013

Found the hotel via TA and booked the Suite after reading positive reviews. I must say my wife and I are absolutely delighted to have stayed in this hotel. Everything about the hotel is perfect, from the location (easy walking distance from main train station and minutes from key attractions and shopping), to hotel decoration (brilliant 'clock' concept) to the in-room space.. to breakfast.

Location: 5minutes from the main train station which turned out to be a blessing for us as we have large luggage. Airport, The Mall, other cities ..etc.. all originate from the station so it makes a lot of difference being near the station. Furthermore, the key shopping area is just 3minutes walk from behind the hotel, and the famous Duomo just 5minutes away.

Room: We got a Suite and it was generously spacious and beautiful. A very refreshing change from the small space in Rome and Paris. Very well furnished and toiletries are well-stocked. It was definitely very well worth the money spent.

Hotel: Beautifully decorated with everything Rolex. Very tasteful and the hotel itself feels like a cosy Rolex museum. Hotel is kept really clean and feels really comfortable coming back every night.

Others: Everything is within walking distance. On the days we were there, there was some street bazaar going on and we absolutely loved the atmosphere. Breakfast was a kind spread and we enjoyed it all 3 days.

Conclusion: Easily a 5-star hotel for us. Great for couple to stay given its location and comfort level.

Room Tip: Go for a Junior Suite if you are on honeymoon. You and your partner will appreciate the luxury.
  • Stayed: November 2013, traveled as a couple
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Thank violatio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this reviewResponded January 9, 2014

Dear Guest,
Thank you for leaving such lovely feedback following your recent stay with us at L'Orologio. We are so glad to read that you had a great time with us. Also another "thank you" for your kind comments about our great team who always do the best to ensure our guests are taken care of.
We hope to see you once again in 2014.

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2013

This hotel would have been five stars if the room had not been so dark. The room was a good size and had a huge bathroom. The room was nicely appointed and the location was fantastic, you could walk to everything, with many really good restaurants in the area. My suggestion is check out the restaurants off the main streets.

  • Stayed: July 2013, traveled as a couple
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1  Thank RobGS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this reviewResponded January 9, 2014

Dear Guest,
Thank you so much for your lovely review. We are delighted that you enjoyed your stay and that overall you had a pleasant experience at the Hotel L'Orologio.
If you would like to contact us directly we can investigate about the darkness in the room and get back to you with a more thorough response.

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2013

We've got splendid experience from this place, all decoration is related to world class brand watches ie Rolex, Catier, Patek Philippe, Vacheron Constantin. Apart from that, the hotel location is perfect to explore Firenze and Tuscany.

  • Stayed: December 2013, traveled as a couple
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Thank Pattira S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel L'Orologio

Address: Piazza di Santa Maria Novella 24, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #44 of 411 Hotels in Florence
Price Range: $204 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel L'Orologio 4*
Number of rooms: 58
Official Description (provided by the hotel):
After a careful renovation, HOTEL OROLOGIO**** is a Luxury Contemporary Hotel situated in the heart of one of the most important squares of the historical center of Florence, walking distance from the magnificent artistic attractions in Florence.Completely renovated, the hotel has 49 rooms of various types, some of which offer a wonderful view on the city's main attractions: Piazza Santa Maria Novella, the Medici Chapels and the Dome of the Cathedral of Santa Maria ... more   less 
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