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“Fleur in Florence”

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Golden Tower Hotel & Spa
Ranked #15 of 421 Hotels in Florence
Certificate of Excellence
Ljubljana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Fleur in Florence”
Reviewed March 15, 2014

We stayed for the extended weekend, it was not our first time at Golden Tower. Although located in historical centre, easily reached by car. Coming with good previous experience, this time they surprised us with the room-upgrade to suite. Simply beautiful, furnished with touch of class, High bed and linen quality, excellent bathroom. Thank's, we loved it.
Friendly stuff, helpful with local advice. Perfect location, shopping or visiting most sites within easy walking distance. Although rather expensive, this is where it pays off. Spa is rather small, but quality service.
In summary: not a budget hotel, but worth the price - you do get, what you pay for. Perfect choice for our purpose, we'll be back. Soon, I hope.

Room Tip: Rooms facing the street may get noisy in the evening.
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank iggyLjubljana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, March 21, 2014
Dear iggyLjubljana,
we thank you so much for your positive review and we are very proud of it, above all because you came back to Golden Tower for your stay in Florence.
As is said, there no 2 without 3, we wait for welcomig back very soon and in the meantime we wish you all the best,
antonio pellegrino
general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,139 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Ipswich, England, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 11, 2014

Just returned from three nights in Florence. We stayed in room 504, one of the deluxe tower rooms. Beautifully furnished with great attention to detail. A lovely bowl of fresh fruit on arrival and complementary Prosecco. The staff were very helpful but what really makes this hotel is its location. It's no more than five minutes from all the sites and is a wonderful quiet oasis from the hustle and bustle. Our room was very quiet and very comfortable, if a little on the small side. The bathroom was fitted to the highest standard. The spa is small, but when we visited it was not particularly busy. The breakfasts were buffet style with a great range of meats, cheeses and pastries. Although this hotel is not cheap it acts as a very good demonstration of the fact that you do get what your pay for. Not for travellers on a budget, but those in search of a magical location for a special occasion will not be disappointed. Florence is a truly wonderful city and I recommend this hotel unreservedly.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, March 14, 2014
Dear Simon S,
we thank you very much for your great and positive review. We are very glad to have been able to meet your expectations.
To be recommended to other Guest is the dream of every hotelier! Thank you!
We hope to welcome back and in the meantime we wish you all the best,
best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
united states
Level Contributor
134 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed March 7, 2014

We stayed at this hotel two weeks ago based on the reviews we saw here on tripadvisor.com. We were not disapponted at all. Room and bathroom were big. We had a problem with wifi in the room for two nights and they finally fixed it the last night we were there. As one reviewer has said, it can get noisy late at night if your room faces the street/alley. We also can't seem to control the temp in the room so we had to open the window to let some cool air in. Hotel is close to everything so it is very convenient. Breakfast was included in our rate and it was pretty standard fare.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pestman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, March 14, 2014
Dear pestman,
thank you very much for your positive review. We are glad you spent good time with us and sorry for the inconvenience about wi.fi but as explained it was due beyond our control, that is the connection was stopped by our supplier. As for the noisy in the square, as we are in the very downtown location and in one of the beautiful square in the world, it happens that sometime is full of life. Anyway, our windows are soundproofed and keeping them closed the noisy disappear.
Hoping to welcome you back, we remain with our best regards,
antonio pellegrino - general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 6, 2014

Unflexible. I had booked 2 rooms, and when our friends had left a day early I was hoping I could use that credit to stay another night but they would not budge on their cancellation policy.

Can also be quite noisy at nighttime, and the spa is tiny.

Stayed March 2014, traveled as a couple
Helpful?
4 Thank DDay11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, March 12, 2014
Dear Guest,
I was wondering if you have ever asket to Canadian Air or any Air Company the possibility to use the cancellation of the flight of you friend to book another flight the day after, Forget it ....
In the hotel is the same, you cannot use the cancellation of your friend to postpone your check out date. The only difference is that with hotel you can take revenge putting a bad review on Tripadvisor instead of reviewing about the Staff, the services, the breakfast, the location, about the hotel in general in order to help other guests to choice in which hotel to stay in Florence.
I was also wondering if you have ever asked for a refund to Expedia (which get billion dollars of commission from hotels worldwide) the one you booked with...Forget it!!.
It is a shame to be penalised only because we have applied the rules which your friends have accepted at time of reservation.
Despite the penalty, I hope your stay was good.
Best Regards,
antonio pellegrino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait City, Kuwait
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 23, 2014 via mobile

Part of my Honeymoon trip was Florence & i stayed in Golden Tower for 3 nights. Their staff were amazing & very welcoming.

The rooms are big & bathroom was great and big

Their spa is excellent and you may reserve it from 8 pm - 9 pm

Breakfast buffet is tasty

They have valet parking for 28 euro/day if your'e interested to visit florence by car

The hotel is excellent & its worth every euro i paid for

I rate it very good because the water in shower wasnt warm enough. That was the only negative in this hotel

If i have the opportunity to visit florence, i will go back to Golden Tower

Stayed February 2014, traveled as a couple
Helpful?
2 Thank Khaldo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, February 28, 2014
Dear Khaldo,
many many thanks for your positive review which is very detailed. It was shame the inconvenience regarding the hot water (of course we checked and it seemed everything was in order).
We look forward to welcoming you back and we are sure we will deserve the 5th point .
Best Regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Julians
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 15, 2014

There is little I can add to what was said by previous visitors. We booked the Golden Tower Hotel as all reviews were so positive . It's a fantastic hotel in a fantastic location and fantastic staff !!!!!!!!! We visited Florence many times and stayed in a different hotel but this hotel is by far batter and we look forward to staying there again in the future.

Room Tip: Our room on the third floor in a side street was very quiet
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Josephinemata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, February 19, 2014
Dear Josephine,
thank you very much for your positive review. We are more than happy you spent wonderful time with us and look forward to welcoming you back!
We wish you all the best and remain with our best regards,
antonio pellegrino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 8, 2014

I recommend this place when you are out in a honeymoon or simply staying with your one true love. The ambiance for romance in Florence is at its peak and the Golden tower hotel is certainly the hotel to be when you want to be in a romantic city and while you’re enjoying the view of the place. The lounge is perfect. The rooms weren’t as big as I was expecting from the searches I did on the internet but I have no complaints about the service and the staff. Very helpful and friendly. I recommend this hotel to visit when you are with a partner because it accommodation and the city is the perfect place for romance for locals and for tourists.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TJakeL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, February 12, 2014
Dear T JakeL,
many thanks for your positive review. We are very glad you spent wonderful time in our city and above all in our hotel which has contributed to render your stay in Florence so special.
We hope and look forward to welcoming back very soon and in the meantime, we remain with
all our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Tower Hotel & Spa

Property: Golden Tower Hotel & Spa
Address: Piazza Degli Strozzi 11r, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#7 Spa Hotel in Florence
#10 Romantic Hotel in Florence
#12 Luxury Hotel in Florence
#32 Family Hotel in Florence
#36 Business Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Number of rooms: 27
Official Description (provided by the hotel):
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
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Also Known As:
Golden Hotel Florence

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