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“Great choice” 5 of 5 stars
Review of Golden Tower Hotel & Spa

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Golden Tower Hotel & Spa
Ranked #20 of 422 Hotels in Florence
Certificate of Excellence
Milan, Italy
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great choice”
5 of 5 stars Reviewed November 5, 2013

Just been there for a long week end with all my family and all of us have been extremely satisfied.
The location is just perfect, in the very center, close to everything. The hotel is cosy, the staff extremely nice and helpful, everything makes you feel very comfortable and at ease.
We took the family suite, which is a real treat: two large bedrooms with two large bathrooms and a small living room for reading and relaxing, with enough room even for a large family (we've got four children). Cannot say anything on the spa, as it is not allowed for children.
The breakfast is also great: it may seem quite standard at a first glance, but the quality of every little thing is just superb.
Only two (minor) negatives: 1) the large plasma screens in the breakfast and in the dining rooms spoil the atmosphere, I'd take them away immediately. 2) The first night we dined at the hotel restaurant as we were tired, and the experience was ok, but did not compare with the rest of the hotel.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Paolo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 21, 2013
Dear Paolo B,
Thank you very much for your positive review and are very happy you enyoyed our Family Suite which you described in an excellent way.
Thanks also for emphasizing our breakfast, it is exactly as you said, at the fist glance it looks standard, maybe because of the little space, but very high quality products.
As for the large tv screen, both are tuned on BBC channel, just to give updated world news.
Concerning the dinner, it seemed was OK but not completely?? What was wrong?? Service, food??
Anyway , we thanky you again and hope to welcome back very soon,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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944 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (131)
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English first
Stillwater, MN
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 2, 2013 via mobile

We had a wonderful stay at the Golden Tower, what a great location. We had a beautifully appointed room and so very clean. We had access to the mini bar, which was great after a busy tourist day. The location was right in the center of town, walkable to most tourist locations and some great places to eat. The breakfast was very good with an array of foods. The staff was very helpful, giving excellent recommendations.

Stayed October 2013, traveled as a couple
Helpful?
Thank Katfwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 21, 2013
Dear Katfwilson,
many thanks for your positive review. We are very happy you spent wonderful time with us and really look forward to welcoming back,
best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ropley
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 2, 2013

We have just spent 4 nights at the Golden Tower Hotel and Spa in Florence and we could not fault the stay at all. The staff were wonderful and the hotel was perfectly placed for a city break. The rooms were beautifully situated and the suite was great, having two bathrooms was a bonus. We had use of the mini bar and each evening a complimentary glass of sparking wine and nibbles, a lovely touch. The turndown service was impeccable each night.
The little spa was heaven and we relaxed each night before dinner in the steam room, sauna and whirlpool. The massages were lovely and very relaxing.
We would not hesitate to recommend this hotel and the city of Florence was wonderful and very romantic. Thank you to the staff at the Golden Tower who made our break so special.

Room Tip: Upgrade to a suite if you can afford it as its a wonderful experience. We stayed on floor 5 which w...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Bernise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 21, 2013
Dear Bernise,
Thank you very much for your lovely review. All of us appreciate your comment and are very proud to have contributed to render your stay so pleasant.
We hope to welcome back in the near future and in the meantime we wish you all the best,
antonio pellegrino - general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
4 reviews
5 of 5 stars Reviewed October 17, 2013

My wife and I stayed here for three nights during our honeymoon in Italy. We absolutely loved it! The central location in the heart of Florence is perfect, just a short walk from everything. The hotel is gorgeous and all of the staff were exceedingly helpful and attended to our every need. They even treated us to a complimentary bottle of champagne to celebrate our recent wedding. I'd recommend opting for a deluxe room, which comes with full access to the mini-bar and spa. The included breakfast buffet was delicious too! The Golden Tower rightfully earned every one of its five stars in this review. We can't wait to come back!

Dan

Room Tip: Deluxe rooms include full access to the mini-bar and the spa, which is a great way to relax after a...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dan_mlnm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 1, 2013
Dear dan_mlnm,
thank you very much for your positive review. All The Staff appreciate your words.
Looking forward to welcoming back,
best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 16, 2013

My husband and I stayed at this hotel for 3 nights. The hotel has a lot to offer. A continental breakfast that was filled with an abundance of food. A welcoming box of cookies, happy hour hors d'oeuvre and Prosecco. The hotel is decorated in a beautiful decor and is well kept up. The staff are very helpful and pleasant. The hotel is centrally located to all the shopping and historic sites.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Doreen0919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 1, 2013
Dear Doreen3_2011,
thank you very much for your positive review and let me tell you that we are very proud to be recommended to others. Thanks.
Hope to welcome back again,
best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, Michigan
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 14, 2013

This was the most amazing hotel we have ever stayed in. The staff were beyond friendly, the hotel was stunning, the location perfect. We took advantage of the spa, and it truly does look just as it shows in photos. You feel transported to some secret, underground relaxation chamber. It's incredible. The rooms are very well appointed, and ladies-the hair dryers include voltage converters for any other tools you might have with you!

Room Tip: Stayed on the 4th floor and didn't hear a single other guest-it was perfect!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jkwebb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 1, 2013
Dear Jkwebb,
many thanks for your positive review and we are very proud of it.
Looking forward to welcoming again, we remain
with our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 11, 2013 via mobile

This hotel was great and the staff was very friendly and helpful. Everything was wonderful except I wish we had a bathtub instead of just a standup shower since it is a spa hotel. Just one small detail that didn't take away from this lovely hotel and beautiful vacation!

  • Stayed October 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kwright1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 1, 2013
Dear Kwright19...,
thnak you for your positive review.
As for the bathroom, we have some with shower and some with buthtub, some with jacuzzi. Usually,when required and when possible (if we are not fully booked) , we can change the room with bathtub. Sorry for that.
We hope to welcome back and in the meantime, we remaine,
your sincerely,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Tower Hotel & Spa

Property: Golden Tower Hotel & Spa
Address: Piazza Strozzi 11r, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#9 Spa Hotel in Florence
#10 Romantic Hotel in Florence
#18 Luxury Hotel in Florence
#32 Family Hotel in Florence
#37 Business Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Number of rooms: 27
Official Description (provided by the hotel):
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
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Also Known As:
Golden Hotel Florence

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